02/10/2019
Our just concluded ‘G-SERVED’ [GLO-SERVED] Training for the Inbound Call Centre Agents of Globacom.
For the first time in the history of Globacom, an external training was organised to boost productivity and delivery in the customer service department.
It was such an honor to be called up to handle such a huge task, and a great delight to avail our participants our proprietary step-by-step guide on how to exceed all Customer expectations by going beyond the norm of filling our customers’ emotional bank with mere , to providing them with ..