07/07/2023
What is Business Process?
A business process is simply setting up a guide on how you want the business to be run. It is a collection of business tasks and activities that when performed produces an outcome that contributes to business goals.
A business process comprises of these elements; task/ activity, system, workflow, data.
As a Business Owner,
Do you have job responsibilities clearly defined?
Do you have a documented process for your business or do you just randomly run through your daily activities hoping to make it?
Do you have an organogram?
Does your business have streamlined structure?
For example, what is the sales process for your business?
Making a sale is a fundamental business process. The common process observed by most businesses involves the following steps:
• Sharing the sales proposal
• Sending quotes
• Negotiations
• Receiving orders for product/service
• Updating records of sales
• Delivery of product/service
• Billings
• Payment.
Having these processes, enable you to create a structure that manages different functions and operations across all level of your business.
4 reasons why you should build process in your business.
✓ Streamline workload thereby improving productivity.
✓ Have less room for error: standardizing your processes means your team knows exactly what to do, when to do it, and most importantly - HOW to do it.
✓ Promote how information flows from the frontline team to the individuals responsible for making critical decisions.
✓ Creates accountability and increased competency.
Dear Founders,
Build Process and Structure into your Business now!