Zorwa Mbaza

Zorwa Mbaza Offering consultancy services to help company's and businesses grow through the use of ISO model.

My audit Chronicles I represented an ISO certification body for an ISO 9001:2015 audit in Lagos which was planned for t...
08/07/2025

My audit Chronicles

I represented an ISO certification body for an ISO 9001:2015 audit in Lagos which was planned for two weeks to the scheduled date.
Two days before the audit I reached out to the MR(Management Representative) to send my logistics details which was supposed to have been sent to initiate my travel plans but to my amazement he had forgotten his company was scheduled for an audit and said he was sorry and would get back to me at COB. I reached out to the certification body and updated them of the recent happenings.

At about 6pm I received a call that my flight has been booked and my hotel reservations has been made. I reminded him to communicate to relevant auditees to be present on the day of the audit and we ended the conversation.

Fast forward to my arrival in Lagos and the day of the audit, I came in and the MR said the top management and some auditees are not present yet and I asked were they not aware of the audit, he said they were but since they forgot about the audit other activities were scheduled for, I told him since I am already here for the audit we will continue and I would send my objective findings to the certification body.

Then the begging began because considering the scope of the audit and key personnel’s not present they were already not conforming to the requirements of the standard.

Points to Note
* In ISO audits, awareness is paramount
* Audit plan should be communicated to interested parties atleast a week to the audit
* Top management must show leadership and commitment to ensure the effectiveness of the management system.
* Responsibilities/ Accountability should be Assigned
* Always prepare for Audits

It’s been a minute I was here, but just a reminder that I am still your ISO auditor for ISO 9001:2015, 14001:2015, 4500...
07/07/2025

It’s been a minute I was here, but just a reminder that I am still your ISO auditor for ISO 9001:2015, 14001:2015, 45001:2018 and other ISO compliance certification. You can also reach out for your company’s policies, manuals and procedure. We offer certification audit, internal audit and vendor audits. Send a dm today to know how we can assist you in achieving your goals.

30/03/2023

Let's talk about quality.....
Do you know that your services are benchmarked against different standards and standards are how clients perceive them to be?

My name is Mbaza Zorwa, a management system expert with over 5yrs experience in managing both cooperate and small busine...
30/03/2023

My name is Mbaza Zorwa, a management system expert with over 5yrs experience in managing both cooperate and small businesses through training, documentation( this includes policies, procedures forms, statutory and regulatory), implementation and conducting audits to determine compliance to different standards such ISO 9001:2015, ISO 14001:2015, ISO 45001:2018.

As a professional(IRCA trained) I've noticed that most of the problems growing companies face are startup problems such as lack of documentation, awareness as regards the cooperate world.

I am here to offer my expertise in helping both start ups and companies that intend to grow continually(not continuously) and also, help company's and businesses conform to the ISO MODEL.

28/03/2023

In business, your first step matters. Every brick you lay translate to your growth trajectory.

28/03/2023

It's time for us to take our businesses seriously by intentionally laying the foundation to achieve that big dream of ours. #

Address

40 Apamini Drive Rumurolu Port Harcourt
Port Harcourt
500102

Telephone

+2348165489847

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