Pexly

Pexly operates with onsite and remote agents in Eastern Europe, The Philippines, Africa, and LATAM.

We provide multilingual, omnichannel customer support, tech support, sales & marketing support and back office activities.

24/12/2025

As the year comes to a close, we extend our warm wishes to our clients, partners and our wonderful colleagues around the world. 🎄

𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐭𝐫𝐮𝐬𝐭 𝐚𝐧𝐝 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐲𝐞𝐚𝐫. We look forward to continuing our work together in the year ahead.
Wishing you and your loved ones health, success and new opportunities in 2026. 🌍🤝✨

28/11/2025

Paying extra for support that still keeps customers waiting? 😕

Pexly’s AI+Human Contact Center fixes that fast! AI handles the repetitive, humans handle the tricky parts. Support across every channel, 24/7, in 30+ languages 🌍

Stop overspending on slow service 🔥

Learn more on: www.pexly.com

14/11/2025

Imagine one Al fluent in 30+ languages - fast, consistent, and always on! 🤖 Now add a team of real agents around the globe - bringing empathy, human understanding and cultural nuance to every conversation! 🙋‍♀️

That's Pexly: where Al and humans work together to make customer support truly universal 🌎

From Paris to Dubai, New York to São Paulo - wherever your customers are, Pexly is already there! 🤩

See how it works in action! Book your demo on pexly.com!

04/11/2025

Hiring headaches? Not this season 💁‍♀️

With Pexly, there’s no need to scramble for seasonal hires - our AI handles the speed, humans handle the empathy and you handle the growth! 🤩

🌍 Always-on coverage, across every channel and language, keeping your customers happy around the clock.

Let’s make your busiest season your best one yet 💪

31/10/2025

Keep your lines clean and your SLAs green with Pexly’s outsourced Network Operations Center (NOC)! 📊

Our certified NOC teams provide:
🔹 24/7/365 monitoring and incident correlation
🔹 Playbook-driven P1–P4 response workflows
🔹 Vendor coordination and real-time communication
🔹 Transparent SLA dashboards and RCA reports

Pexly’s NOC seamlessly integrates with your current ecosystem - from Zabbix, Grafana, and Cisco Meraki to ServiceNow and Jira to ensure stability, uptime, and full visibility across every incident! ✅

Looking to strengthen your NOC coverage? Check out our website for more info:
https://pexly.com/customer-support/noc-outsourcing/

20/10/2025

200+ companies already trust their customer support to Pexly. Because smart automation isn’t just about AI - it’s about the perfect balance 🐝

🤖 AI handles what’s repetitive - FAQs, order updates, multilingual replies; while humans handle what’s nuanced - empathy, problem-solving, retention.

Together, they deliver faster responses, lower costs, and happier customers - across every channel, in 30+ languages 🌎

The result? Seamless conversations, reduced costs, and happier teams. That’s the power of Pexly’s AI+Human hybrid model! 🙋‍♀️ 🤝 🤖

13/10/2025

🪫 You can struggle with endless chats, stressed agents, and missed calls… or you can leave your support to Pexly AI+Human - perfectly balanced between automation and human touch 🤖✨

✅ 24/7 coverage across chat, phone, email & socials
🌍 30+ languages
📉 Lower costs, higher efficiency
💬 Real humans for empathy - AI for speed

Better support. Happier customers with Pexly!
Learn more on the website: https://pexly.com/

30/09/2025

No more overworked agents. No more bad bots. Just seamless AI + Human support. ⚡️

Why choose between AI and Humans, when you can have both with Pexly? 💡

Here’s how our AI+Human call center setup works:
✅ AI covers routine queries 24/7
✅ Human agents add empathy & expertise
✅ Multilingual support across phone, chat, email, whatsapp & more
✅ Reduces costs by up to 80% while boosting CX

🤖 + 👩 = 🚀 Customer Support that actually scales!

Want to see it in action?
Comment FREE DEMO and we’ll show you how it works.

04/09/2025

Wish your AI bot knew when it’s time to bring a real agent into the conversation? 🤖🔁👩🏼‍💼

That’s exactly how Pexly works: smart AI handling the repetitive tasks, with humans stepping in at the right moment - across 30+ languages and every channel your customers use 🌐

Curious? Explore more at www.pexly.com 🐝

01/09/2025

Traditional call center is evolving 🌍

Pexly AI+Human is the future - where AI speed meets human empathy! 🤩

No more long holds. No more skyrocketing costs. No more frustrated customers. Just instant, reliable, multilingual support, across every channel, 24/7. 🚀

Welcome to real customer service, reinvented! 🙌

26/03/2024

We interact with different types of media every day: text, audio, images, and video. 🤳📳 Our brains process this information to help us make decisions.👍

Text, like the words we read and write, is one of the most common types of media.📑 It's crucial to annotate text accurately because we use it a lot. Machine learning (ML) helps computers understand and use text effectively for communication.👾

Because text annotation is vital, we made this guide to help you plan and carry out your text annotation project. 👉

https://pexly.com/

22/03/2024

Key challenges in outsourcing customer service in 20 seconds 👇

pexly.com

Adres

Amsterdam
1019

Website

https://pexly.com/customer-support/customer-care/

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