Susteq

Susteq aims to get safe and affordable water to families who need it through the Susteq solution. All in a healthy, sustainable and fair economic system.

The goal of Susteq is to facilitate sustainable water access to people around the world. Susteq’s technology allows local business and water organizations to flourish and expand their services to provide more people with clean and safe drinking water. The current challenge is often no sustainability and no scalability. By using water credits on a digital wallet, end users have a greater certainty

of access to clean drinking water. End users pay a fair price for drinking water which ensures that money is available for maintenance and management of the water supply. How does it work? A box is installed on the water supply, the so-called service hub. The enduser has a digital wallet (RFID chip) which is placed in front of the service hub. In exchange for digital water credits the end user receives several liters of water. An end user can buy digital water credits at a water kiosk. The owner of the water kiosk buys the digital water credits from the water organization via mobile payment. The back office is specially established for the water organization supplying the water. For each water point, the water organization can monitor the water supply and detect if there is a defect in the water supply, allowing the water organization to respond quickly to a malfunctioning and maintain and sustain the flow of clean drinking water. Susteq’s technology encourages local water companies and organizations in developing countries to grow. For more information visit www.susteq.nl or send an email to [email protected]

11/02/2026

The next generation of WASH professionals interested in the . Annemarie discusses how a prepayment system for water can help provide 💦

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La prochaine génération de professionnels du s’intéresse à la solution Susteq. Annemarie Weijland-ter Woorst explique comment un système de prépaiement de l’eau peut contribuer à garantir 💦

23/01/2026

At Susteq we are very happy to be participating in this years event! Proud to be contributing to 'Water and sanitation for all, bold action for Africa'

Chez Susteq, nous sommes ravis de participer à l'événement de cette année ! Nous sommes fiers de contribuer à l'initiative « Eau et assainissement pour tous, des actions fortes pour l'Afrique ».

Nous avons le plaisir de vous partager le programme de notre 23ᵉ Congrès International et Exposition !

👉🏽https://bit.ly/4r4NdMG

Ne manquez pas cette occasion de participer aux échanges et aux activités du congrès.
⚠️ Inscrivez-vous dès maintenant ! https://congress.afwasa.org/fr/register/
Nous avons hâte de vous retrouver à Yaoundé du 9 au 13 février 2026 !

30/06/2025

How is the water dispensed from the ATM?

In our last post we chatted about how to fetch water. Did you read this? Now let’s get you further informed on the Susteq water flow! How is the water actually dispensed from the ATM? Well, Susteq Water ATM's can accommodate 1 to 3 taps (outlets). The amazing thing is that these can be used simultaneously! So both you and your neighbour can fetch water at the same time. This increases efficiency and reduces queuing times.
The Susteq ATM standard tap diameter is 1", suitable for quick filling even at low pressures. Tap diameters are available up to 2" making the ATM also suitable for example for cattle water supply and truck filling stations. A smaller diameter of ½” is also available for dispensing small quantities of (filtered) water. The water flow stops if the requested volume (eg. 20L) has been reached or if the customer presses the button again. Specific water quantities can also be set per tap and even per token.

25/06/2025

A new chapter in the Susteq story 💦 we are moving! 💦

On Friday June 27 Susteq is moving! No worries, not very far, we will still be within the city of Enschede. But, as we will be packing waterhubs, solarpanels, coffee cups, office plants and laptops to be transported to our new location it might be a bit difficult to get in touch with us. This is Thursday June 26 and Friday June 27. We will reply to you from our new offices as of Monday June 30. In case of emergencies just give us, Anton Lepelaar, Annemarie Weijland-ter Woorst, Tom van Zutphen, Janke Maat, a call!

💦 Please note our new office address:
Susteq B.V.
Rigtersbleek-Aalten 4 106
7521RB ENSCHEDE
The Netherlands

The warehouse/expedition address will be:
Rigtersbleek-Aalten 4 B2
7521RB ENSCHEDE
The Netherlands

19/06/2025

💧 How can I fetch water from the system?

A very important topic this time: How can I fetch water from the system? It all starts with your blue token! If you do not have one yet then reach out to your local contact person. Now if you do have the token make sure you have water credits on it. You can buy water credits via cash, mobile payment or via an integration with a billing system. These credits are then loaded on your blue user token, immediately ready for use! Just press the button corresponding to the tap, present your token in front of the reader and water starts flowing!

16/06/2025

Most of the SDGs are strongly connected. SDG6 is about water, sanitation and hygiene: without clean water, sanitation and hygiene suffer. Susteq’s prepaid water meters help communities access reliable water, improving public health and dignity. Let’s work together for .2!
Learn more: https://sdgs.un.org/goals/goal6

Ensure availability and sustainable management of water and sanitation for all

11/06/2025

Water is life! Susteq’s prepaid water meters give communities reliable, affordable access to clean water, improving lives and ensuring sustainability 💙

08/06/2025

2025 is year two in a multi-year action theme: Catalyzing Action for Our Ocean & Climate. Together, we are growing the movement for a more sustainable society and a healthy blue planet. 🌍

Join the movement on https://worldoceanday.org/take-action/.

05/06/2025

🌍 This , let’s take a step towards water sustainability! World Environment Day 2025 calls for collective action to tackle plastic pollution. Check it out here:
https://youtu.be/eqapZ8obCGs?si=hqMWIGQ5_06_vVsr

Plastic pollution permeates every corner of the planet – even in our bodies in the form of microplastics. World Environment Day 2025 cal...

02/06/2025

"I am not much of a technical expert, can I do the installation of this high tech water dispenser?"

Can I install the system myself, a question that does pop up from time to time. Yes, no worries. The system comes with user-friendly manuals, available in English and French. We can provide on-site or online training if needed. In some countries we have a local distributor that offers additional services like installation, maintenance and support. Contact us to check if there is a Susteq distributor in your country: https://susteq.nl/product/

Adres

Rigtersbleek-Aalten 4/106
Enschede
7521RB

Website

http://susteq.nl/contact

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