Change State - Business Coaching

Change State - Business Coaching Empowering service-based business owners to make a difference in their industries, take control of their businesses, and design a life they love. šŸ’¼āœØ

Spring cleaning isn't just for houses.Every year we clear out the garage, sort through the wardrobe, and chuck out what'...
03/09/2026

Spring cleaning isn't just for houses.

Every year we clear out the garage, sort through the wardrobe, and chuck out what's not serving us anymore. Then we walk straight back into the business and let the same clutter sit there untouched. Old habits. Making decisions that don't need you anymore. Standards nobody's actually written down. Resulting in being the bottleneck of the business.

Being the bottleneck isn't a personality flaw. It's not because you're a control freak or bad at delegating. It's just what happens by default when a business grows faster than the people coming on board and the systems they have in place to run it. There hasn’t been a chance to clear out the tasks that no longer are a productive use of your time and put systems in place to give your team authority and ownership over their role.

So this spring, try treating your business like the garage. Clear out the decisions your team could be making without you. Get honest about what "done well" actually looks like, because vague standards are why you're still checking everything. Swap the daily rescue missions for a proper weekly rhythm.

None of it's complicated. It's just overdue.

What's one thing in your business that's been cluttering up your week for way too long?

01/09/2026

Spring cleaning isn't just for your house. It's for your business too.

Every year it's the same story, Mid October hits, and suddenly your to do list is stacking up. You're trying to lock in Christmas dates, chase down staff availability, and figure out January in a blind panic. Meanwhile, the business hasn't slowed down for a second, and if we honest here, it probably won't.

Here's the shift. The owners who walk into the end of the year calm aren't the ones with less on their plate. They're the ones who planned in Spring, while everyone else was still avoiding it.

So while it's quiet enough to think, get these locked in:

Your last job and shutdown dates, plus your reopening date
Your Christmas do, sorted and on the calendar
Staff and client gifts, organised now instead of December 20th
Work lined up for January and February
Any marketing or promo campaigns you want running before the new year hits

None of this is exciting. All of it is the difference between finishing the year exhausted and finishing it in control.

What's the first thing going on your list?

21/08/2026

Nobody dreams of a business that owns them.

When you were a kid imagining this, you weren't picturing spreadsheets at 9pm or being the last line of defence for every problem your team doesn't want to solve.

You were picturing freedom. Choosing your own hours. Building something that was actually yours.

Somewhere between year one and now, "more clients, more money, more hours" became the whole conversation. And the reason you started got quiet.

It's still there though. It doesn't disappear. It just gets buried under the busy.

The business owners that get their freedom back aren't the ones that grind harder. They're the ones that stop to put sometime into working on the business to make it work for them. When it finally starts to work like you imagined as a kid, the spark comes back.

If that spark's gotten hard to find lately, thats something worth paying attention too, and no its not going to get better with time.

What made you say yes to starting your own business? I’d love to hear your story behind it all.

I can tell within five minutes of walking into a business whether the owner is still holding it all together, or whether...
20/08/2026

I can tell within five minutes of walking into a business whether the owner is still holding it all together, or whether the team actually is.

One of the clearest signs? What happens when the owner isn't there.

I've had clients come back from four weeks holiday and their business is still in one piece. The team ran it exactly like they would've. No emergencies. No pile of decisions waiting. Nothing on fire.

That's not because they got lucky with hiring. It's because the roles were clear enough, the standards held without supervision, and the team had actually been given room to think instead of just execute.

Most owners think a team like that comes from finding better people. It doesn't. It comes from building a business where good people are allowed to own something.

Three things separate a team that waits from a team that runs itself: 1. clear ownership instead of vague responsibility, 2. standards that hold without you checking, and 3. opportunity and openness to hearing them bring solutions instead of just problems. Miss any one of those and you're still the fallback plan, no matter how good your people are.

This isn't about doing less. It's about giving your staff authority to make decisions in their role, so that they can truly take ownership and get on with their job without needing you.

Where's the gap for you right now? The updates, the problem solving, or the holiday test?

One of my clients just hit their targets in their quietest season. First time ever.Not the busy season. Not the one wher...
19/08/2026

One of my clients just hit their targets in their quietest season. First time ever.

Not the busy season. Not the one where the phone doesn't stop. The winter season and the one that usually drags them under.

For years, "the quiet season" was code for tight cash flow and second-guessing the whole business. That's just what this time of year meant for them.

What changed wasn't the season. It was the business underneath it.

We rebuilt how they forecast, tightened the offer so it sold on value instead of urgency, and got the team owning client relationships instead of everything routing back through the owner. Once the business stopped depending on busy-ness to feel safe, the quiet months stopped being something to just try and survive through.

That's the win right there. The proof that the business can hold steady even when the conditions aren't ideal.

If your slow/quiet season feels like a threat to your business, that's usually a sign the business is leaning more on momentum instead of proper structure.

What’s been your win this month?

18/08/2026

There’s no such thing as an overnight success. šŸ”„

This win has been 18 months in the making.

18 months of working on the stuff that doesn’t always get celebrated:

Getting the cashflow under control.
Getting the pricing right.
Building a stronger pipeline.
Getting crystal clear on the target market.
Being more selective about the right work.
And consistently doing the work behind the scenes.

And now?

šŸ”„ They’ve just won TWO of the biggest jobs they’ve ever secured.
šŸ”„ Their pipeline is looking strong.
šŸ”„ Quotes are going out.
šŸ”„ And work is already being booked into 2027.

That’s not luck.

That’s what happens when you keep showing up, keep making the changes and give the strategy enough time to actually work. Even when it’s fu***ng tough and you questioning, if it’s even worth it.

Business growth rarely happens in one big breakthrough.

It’s hundreds of small decisions, made consistently, that eventually start stacking up.

And then suddenly you and everyone sees the result.

18 months of work behind an ā€œovernightā€ success.

How bloody good is that?! šŸ‘šŸ”„

Most owners think their team won't step up.Most of the time, the team has just never been asked to.Two small habits that...
13/08/2026

Most owners think their team won't step up.
Most of the time, the team has just never been asked to.

Two small habits that change that fast. Ask more than you tell. And stop accepting problems without at least three possible solutions attached. Then only do you brainstorm and problem solve with them.

Neither of these cost anything. Both of them shift how your team shows up.

Which one are you starting with this week?

"My team won't step up."I hear this in almost every first conversation with a new client.And every time, I ask them to w...
12/08/2026

"My team won't step up."

I hear this in almost every first conversation with a new client.

And every time, I ask them to walk me through what actually happens day to day. Not what they assume is happening. What's really going on.

Nine times out of ten, the pattern is the same. Someone hesitates, the owner jumps in. A decision sits there a bit too long, the owner makes it for them. Something feels slightly off, the owner fixes it before anyone else gets the chance.

They're not managing a team. They're running a rescue service.

So of course the team waits. Waiting works. It gets the problem solved fast, with zero risk to them.

Here's the belief shift I walk clients through.

Your team isn't avoiding ownership. They're responding to the business you've actually built, one where the fastest way to get something handled is to let you handle it.

That's not a character flaw in them. It's a pattern you can change.

Start small. Next time something lands on your desk that isn't truly yours to solve, hand it back with a question instead of an answer. "What would you do here?" Then wait. Let the silence be uncomfortable. Let them sit in it instead of you.

Do that consistently and the waiting starts to break.

Where in your business are you still the fastest way to get something solved?

10/08/2026

Life is hard enough as it is.

Then you go and start a business on top of it.

Suddenly you're the boss, the bookkeeper, the marketer, the tech support and the therapist for your own team, all before lunch.

Nobody tells you that part. They just show you the highlight reel and let you figure out the rest.

Turns out the opposite is true.

The business owners who grow the fastest aren't the ones doing it all alone. They're the ones who put the right support around them early, and let their team help carry some of the weight.

You can keep making it harder than it needs to be. Or you can put the right people in your corner and let the business get easier.

That's the work I do with my clients every day.

What's one thing in your business right now that would get easier with the right support?

07/08/2026

There’s always that one on the team 🤣

Let me know if you have one on your teamā˜ļø

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