16/09/2024
# # Housekeeping Supervisor
**Location:** National Capital District, Papua New Guinea
**Industry:** Hospitality, Travel and Tourism
**Job ID:** #21105
**Date Posted:** 3rd September 2024
**Source:** [www.pngworkforce.com](https://www.pngworkforce.com/jobs/view/housekeeping-supervisor/21105)
The Grand Papua Hotel, part of Coral Sea Hotels, which is a division of Steamships Trading Company, stands as the largest hotel chain in Papua New Guinea.
Grand Papua Hotel is seeking an experienced and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction.
In this role, you will be responsible for overseeing daily housekeeping operations, training and managing staff, inspecting rooms and common areas, and ensuring that all housekeeping tasks are completed efficiently and to the highest quality. The ideal candidate will have strong leadership skills, excellent attention to detail, and a commitment to maintaining a clean and welcoming environment.
If you are interested, following are the details of the responsibilities and requirements:
Responsibilities
* Coordinate with Front Office team any amendments that are made to ensure all guest rooms are clean and ready for sales and to ensure to meet guest expectation.
* Coordinate Cross training with all section of House Keeping to in line with the department operation.
* Manage all maintenance requests to ensure completion in a timely manner
* Provide assistance when there is a down fall of man power in all sections of House Keeping to meet guest expectation through continues training.
* Log any lost and found properties reported to housekeeping office and report to Rooms Division Manager or Hotel Manager
* Keep Head House Keeper or Rooms Division Manager updated on room status throughout the day, shift hand over is done properly
* Assist in spot check of the rooms daily and update the rooms manager or Hotel Manager
* Investigates complaints
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