QMS HR Focus

QMS HR Focus Posts are focused on Quality Management Systems for Organizational Development and Improvement.

03/08/2023

What do you say about this Corporate Philosophy:

"Credit first, service advance, commitment, customer first, integrity management, mutual benefit, and common development."

State your opinion.

28/07/2023

Customer Data: Enhances Customer Engagement and Retention

Forging a strong emotional connection drive customers to feel valued and understood. The company offers exclusive deals and discounts based on customer's interests including promotions based on customer preferences, purchase patterns, and special occasions.

These means the company recognizes the value of personalized offers that in turn create its actions is to deepen customer loyalty and satisfaction as well as foster long-term relationships.

These surely will result to the impact of having improved customer engagement and retention rates. How? By using customer data analyses segmentation which gives rise to customized interactions and communication.

Good company branding improves customer loyalty all the more.

26/07/2023

Talking Point: Atlantic Meridional Overturning Circulation (AMOC)

Scientists say that...
Amoc carries warm ocean water northwards towards the pole where it cools and sinks, driving the Atlantic’s currents. But an influx of fresh water from the accelerating melting of Greenland’s ice cap and other sources is increasingly smothering the currents.

A collapse of Amoc would have disastrous consequences around the world, severely disrupting the rains that billions of people depend on for food in India, South America and west Africa.

It would increase storms and drop temperatures in Europe, and lead to a rising sea level on the eastern coast of North America. It would also further endanger the Amazon rainforest and Antarctic ice sheets.

A dangerous phenomenon.

Revolutionizing Skills in Learning and Development of EmployeesLearning matters to  Companies with strong learning cultu...
25/07/2023

Revolutionizing Skills in Learning and Development of Employees

Learning matters to Companies with strong learning cultures and innovative. Better yet, when they build it's own academy. Yet to many, businesses struggle with employees who feel like they aren’t reaching their full potential at work due to a lack of development opportunities. And due to high cost of L& D, the real challenge is how to do it effectively because at times the best ideas emerge as a kind of "by accident".

Our L & D specialists must help our employers build stronger business and employees to create stronger future, That is why we allow L & Ds staff to presently use simulations to train, educate and upskill our employees. After all, we believe that learning leads to growth, growth gives choices, and choices begets freedom.

Too many of us is inspired our company to use virtual reality because we think that people has no problem-solving skills, no critical thinking, no interpersonal skills, no resilience which are supposedly taught in their everyday lives. In reality, these become our reasons that they are rejected for employment, are they?

Our L & D staff must learn new training skills (employability)to effect reality training by providing pillars to every job seeker. These pillars are:
financial literacy, sustainability, mental health and wellbeing, diversity, equity and inclusion, and the fifth one is conflict management.

Talking about providing training for employees to be better humans, the basic skills of providing employees these pillars are important for Trainors. It doesn't matter whether it's a quick service restaurant, construction site, or whatever industry one belongs.

The next concern is how we can quantify the tangible impact. To be able to quantify learning, consider using number of training hours against sustainable employment outcomes. That is, sustainable employment outcomes should be much higher if they’re being trained more effectively. For example: subject 50 to 100 workers in six hours of training, then expect a substantial amount of time can be saved plus the sustainable employment outcomes become much higher.

Our next concern is the impact which we are most be proud of. We resolve first their low confidence askk indicated by looking down at the ground, avoiding eye contact. Our training intervention in this case is to put the headset in 20 minutes. Later, we can see their eyes are alive and they have a smile on their face. We've seen some of these incredible results from these individuals, right?

This revolutionalization is working in any industry at the same time this unemployed people have been always wanted to work in. Why? We're able to give them qualifications and certifications in a fastest way than in a traditional setting. Come to think about it is that seeing how we're able to change people's lives is the most rewarding thing we as a company could do.

Next. What do we say to business leaders and managers who are resistant to training?
We should consider and show them how they could adopt it. This is so-called "seeing-is- believing-moment". The fact is that it’s easier to talk about the pragmatic advantages of being smarter, safer, faster and cheaper.

This is what we mean about the power of revolutionized training versus traditional learning. The immersive experience alone is more powerful in unleashing the potential of the individual. We really can make the seemingly impossible possible.

So, naka buy-in ba tayo dito?

20/07/2023

GenZs: How to Acquire and Retain ?

It is taking up 11.6% and increasing of the workforce population today; at the same time salary and organizational relationships are their fundamental requirement in choosing a company to work for, have diversified their employment preferences, among others, what is now your new job offer?

Thus, human resource managers or recruiters will need to keep their hiring and employment tactics up-to-date to cater to this growing workforce, GenZ.

Take note that that the oldest Gen Zers are just starting out in their careers though this group small population as yet in the workforce today. Having said this, human resource managers shall keep their total rewards system and engagement tactics up-to-date to cater to this growing workforce.

Doing these hiring and retention strategies must be upgraded and innovated. If not now, when? Don't wait till your organization will be left behind by good performers; and, this people will migrate as well as your attrition will be in the higher scale mark.

19/07/2023

Process Management (PM)

PM is a tool and techniques that will aid any organization or department to leverage on business processes to achieve goals and objectives. Adopting and managing organization’s processes has plenty of benefits including increase productivity or improve efficiency, satisfy customers, and decrease costs. Managing processes can also be used to improve any type of business process.

What is it?
Processes are the steps or actions to produce organizational goals and objectives. It’s the HOW things, tasks or activities are done? How to achieve the desired result? How to be efficient? How to utilize the people, technology and other resources to address problems?

Specifically, the PM requires concepts and applications to learn that include:

1. Elements of Process-
People-Technology for organization’s success
2. Definition and evolution of business process, business process management and closely-tied concepts ( Improve, Redesign and Automate)
3. Point person of the process
4. Types of business processes: Core and Support
5. Four (4) key characteristics of a good process
6. Identification of the vital role processes play in an organization
6. Five (5) stages to business process management life-cycle: Design, Model (Flowchart), Execute, Monitor, and Optimize.

It is worth to learn and become competent in PM whatever your role and responsibilities in the organization.

Who Needs Process Management (PM)?PM is a tool and techniques that will aid any organization or department to leverage o...
19/07/2023

Who Needs Process Management (PM)?

PM is a tool and techniques that will aid any organization or department to leverage on business processes to achieve goals and objectives. Adopting and managing organization’s processes has plenty of benefits including increase productivity or improve efficiency, satisfy customers, and decrease costs. Managing processes can also be used to improve any type of business process.

What is it?
Processes are the steps or actions to produce organizational goals and objectives. It’s the HOW things, tasks or activities are done? How to achieve the desired result? How to be efficient? How to utilize the people, technology and other resources to address problems?

Specifically, the PM requires concepts and applications to learn that include:

1. Elements of Process-
People-Technology for organization’s success
2. Definition and evolution of business process, business process management and closely-tied concepts ( Improve, Redesign and Automate)
3. Point person of the process
4. Types of business processes: Core and Support
5. Four (4) key characteristics of a good process
6. Identification of the vital role processes play in an organization
6. Five (5) stages to business process management life-cycle: Design, Model (Flowchart), Execute, Monitor, and Optimize.

It is worth to learn and become competent in PM whatever your role and responsibilities in the organization.

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