22/08/2024
JOIN THE TEAM!
(Please do not send a private message, kindly send your resumes to [email protected] )
-Dayshift
-Fixed Schedule ( M-F 8:00AM - 5:00 PM) - except for CSR
-SAT-SUN OFF -except for CSR
-Government Benefits
-HMO
-BIRTHDAY OFF
-PAID LEAVES ( depending on role)
-WORK FROM HOME (only at least once or twice a month on-site work, For CSR, training will be on-site)
WE ARE LOOKING FOR THE FOLLOWING :
1. CUSTOMER SERVICE REPRESENTATIVE
Role Objectives:
The Customer Service Representative will handle all customer service and administrative tasks and deliver high-quality work under less supervision. The Customer Service Representative is required to have experience of fulfilling various administrative task such as answering emails, taking outbound and inbound calls.
Required Qualifications:
Cebu Resident
Strong command in both oral and written English
Preferably with BPO or Virtual Assistant Experience
Preferably a College Graduate ( but not necessary)
Owns a laptop with at least i7 core processor, 16gb RAM, Windows 10
Internet speed of at least 50mbps
2. Digital Marketing Specialist
Key Objectives:
Enhance brand awareness and engagement across digital platforms.
Increase website traffic and social media followers through targeted content and marketing efforts.
Ensure all digital content is SEO-optimized and aligned with brand messaging.
Maintain a strong and positive online presence for the business.
Provide actionable insights and reports to inform future marketing strategies.
Qualifications:
Experience: Minimum of 2 years of experience as a Digital Marketing Manager, with a strong focus on content creation, social media management, email marketing, and SEO.
Technical Proficiency: Expertise in managing digital platforms, including Facebook, Instagram, YouTube, LinkedIn, and Mailchimp. Proficiency in Canva or similar design tools is required, with portfolios to be submitted as part of the application.
Analytical Skills: Ability to analyze marketing data and make informed decisions to improve marketing strategies and outcomes.
Creative Skills: Proven ability to create engaging visual content, including photos, videos, and graphics, using various tools and platforms.
Communication Skills: Excellent written and verbal communication skills, with a strong ability to convey ideas clearly and effectively.
Organizational Skills: Strong organizational abilities, with attention to detail and the capacity to manage multiple projects simultaneously.
Passion & Creativity: A creative mindset with a passion for digital marketing and content creation.
3. Administrative Manager
Job Description:
As the Operations/Administrative Office Manager, you will be responsible for the comprehensive management of our office operations, ensuring the smooth and efficient functioning of our business process outsourcing (BPO) company.
Your key responsibilities will encompass the following areas:
Human Resources (HR): Oversee all HR functions, including employee relations, performance management, and compliance with labor laws. Ensure effective onboarding, training, and development programs for staff.
Recruitment: Manage the end-to-end recruitment process, from identifying staffing needs to sourcing, interviewing, and onboarding new hires. Work closely with department heads to fulfill staffing requirements and maintain a strong talent pipeline.
Tax Compliance: Ensure timely and accurate filing of all corporate taxes and other statutory requirements. Liaise with external auditors and tax authorities to ensure compliance with local regulations.
Health Maintenance Organization (HMO): Administer employee health benefits, including HMO enrollment, claims processing, and renewals. Coordinate with HMO providers to ensure employees receive adequate healthcare coverage.
Administrative Functions: Manage daily office operations, including procurement, vendor management, office maintenance, and supplies. Oversee the development and implementation of office policies and procedures.
Budgeting and Financial Management: Assist in budget planning and monitoring, ensuring that operational expenses are managed effectively within the allocated budget. Support the finance team in maintaining accurate financial records.
Compliance: Ensure that the office complies with all legal and regulatory requirements. Implement and enforce company policies and procedures to maintain a safe and secure working environment.
Employee Welfare: Promote a positive work environment by organizing employee engagement activities and addressing employee concerns. Foster a culture of teamwork and collaboration within the office.
Qualifications:
Cebu Resident
Proven experience as an Operations/Office Manager or similar role in a BPO company.
Strong knowledge of HR practices, recruitment, payroll, taxes, and HMO administration.
Excellent organizational and multitasking skills.
Strong leadership and team management abilities.
Proficient in MS Office and other relevant software.
Excellent communication and interpersonal skills.
Ability to work independently and handle multiple tasks simultaneously.
