NX FIBER

31/03/2026

20/12/2025

Repair Update:

100% of the mainline has been restored.
99% of the subscriber lines have been restored.

The remaining 1%:
- Will be restored in the upcoming days.
- Unreachable or unavailable when visited.
- Clients who declined repairs.

Kindly visit our office or send us a message with your updated contact information and preferred availability.

Repairs have been slower due to bad weather conditions, continuous downtime from simultaneous clearing and restoration services, and severe damage to the remaining isolated clients.

Please be assured that our technical team is working diligently and continuously to restore everyone’s connection.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

08/12/2025

Repair Update:

100% of the mainline has been restored.
96% of the subscriber lines have been restored.

Progress will be slower as the majority of the remaining clients are isolated within their distribution boxes.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

Please be advised that during simultaneous clearing and restoration efforts, there is a possibility of incidental damage to lines.

We regret to inform you that most of the isolated lines were severely damaged by the typhoon and require full replacement, which is causing delays in restoring the remaining clients’ connections. Please be assured that our technical team is working diligently and continuously to restore everyone’s connection.

30/11/2025

Repair Update:

100% of the mainline has been restored.
94% of the subscriber lines have been restored.

Progress will be slower as the majority of the remaining clients are isolated within their distribution boxes.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

Please be advised that during simultaneous clearing and restoration efforts, there is a possibility of incidental damage to lines.

We regret to inform you that most of the lines were severely damaged by the recent typhoon and are in need of full replacement. Our priority is the complete restoration of distribution boxes before we proceed to isolated concerns.

Full restoration of services is expected by the first week of December. Please be assured that our technical team is working diligently to restore the connection earlier than the projected date.

26/11/2025

Repair Update:

100% of the mainline has been restored.
92% of the subscriber lines have been restored.

Progress will be slower as the majority of the remaining clients are isolated within their distribution boxes.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

Please be advised that during simultaneous clearing and restoration efforts, there is a possibility of incidental damage to lines.

We regret to inform you that most of the lines were severely damaged by the recent typhoon and are in need of full replacement. Our priority is the complete restoration of distribution boxes before we proceed to isolated concerns.

Full restoration of services is expected by the first week of December. Please be assured that our technical team is working diligently to restore the connection earlier than the projected date.

20/11/2025

Repair Update:

100% of the mainline has been restored.
87% of the subscriber lines have been restored.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

Please be advised that during simultaneous clearing and restoration efforts, there is a possibility of incidental damage to lines.

We regret to inform you that most of the lines were severely damaged by the recent typhoon and are in need of full replacement. Our priority is the complete restoration of distribution boxes before we proceed to isolated concerns.

Full restoration of services is expected by the first week of December. Please be assured that our technical team is working diligently to restore the connection earlier than the projected date.

15/11/2025

Repair Update:

95% of the mainline has been restored.
65% of the subscriber lines have been restored.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

Please be advised that during simultaneous clearing and restoration efforts, there is a possibility of incidental damage to lines.

We regret to inform you that most of the lines were severely damaged by the recent typhoon and are in need of full replacement. Our priority is the complete restoration of distribution boxes before we proceed to isolated concerns.

Full restoration of services is expected by the first week of December. Please be assured that our technical team is working diligently to restore the connection earlier than the projected date.

14/11/2025

Repair Update:

90% of the mainline has been restored.
50% of the subscriber lines have been restored.

The restoration of lines in the areas of Alawihao to Dogongan and along Bagasbas Road may experience extended timelines due to the extensive damage sustained from the typhoon.

"Red LOS" indicates physical damage from the distribution box to the subscriber's premises.

Please be advised that during simultaneous clearing and restoration efforts, there is a possibility of incidental damage to lines.

We assure you that our team is working diligently to re-establish full connectivity.

12/11/2025

Repair Update:

80% of the mainline has been restored.

Restoration of lines along Alawihao to Dogongan and along Bagasbas Road may take longer due to severe damage from the typhoon.

"Red LOS" indicates physical damage from the distribution box to the subscriber's line.

Given the ongoing clearing operations, our lines are prone to damage. Our team will only be able to access areas where mainline repairs and clearing efforts have been completed.

Please be assured that our team is diligently working to re-establish connectivity.