Initium VA, Manila, Manila (2026)

27/05/2026

We are hiring - Relationship Manager!

Are you an expert at providing exceptional customer support? Do you thrive in a fast-paced environment and love helping clients succeed? If so, we want you to join our team as a Relationship Manager!

𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: Relationship Manager
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐒𝐡𝐢𝐟𝐭: Graveyard
𝐓𝐲𝐩𝐞: Full time

👉𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Respond to customer inquiries and provide timely, accurate assistance via email, chat, and phone.
- Manage and resolve customer complaints in a timely and professional manner.
- Assist customers with product information, onboarding, order status, and other inquiries.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to resolve complex issues.
- Provide feedback on recurring customer issues to help improve processes and products.
- Perform other administrative tasks as needed.

✨ 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- Previous experience in customer support or a related field.
- Familiarity with Slack, 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐌𝐨𝐧𝐝𝐚𝐲.𝐜𝐨𝐦 is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- 𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐚𝐧𝐝 𝐚𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐚 𝐭𝐞𝐚𝐦 𝐢𝐧 𝐚 𝐫𝐞𝐦𝐨𝐭𝐞 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭.
- 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐚𝐭𝐭𝐢𝐭𝐮𝐝𝐞 𝐚𝐧𝐝 𝐚 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐨𝐭𝐡𝐞𝐫𝐬.

𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to join a dynamic team and contribute to an exceptional customer experience, please send your resume to [email protected]. Please include "RM [Your Name]" in the subject line.
𝐍𝐨𝐭𝐞: 𝐎𝐧𝐥𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐰𝐢𝐥𝐥 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐚 𝐫𝐞𝐩𝐥𝐲.

07/04/2026

🌟𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠: 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐰𝐢𝐭𝐡 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 🌟

Are you passionate about helping others and solving technical issues? Do you have a knack for communication and a background in tech support? If so, we want YOU to join our team!

𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: Technical Support Virtual Assistant
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐓𝐲𝐩𝐞: Full Time
𝐒𝐡𝐢𝐟𝐭: Graveyard

👉𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Provide support for frequently asked questions (FAQ) via voice, chat, and email
- Perform basic troubleshooting
- Transfer calls to the appropriate department
- Document issues and resolutions in the CRM
- Collaborate with the tech team to improve processes.

✨ 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- 𝐌𝐮𝐬𝐭 𝐡𝐚𝐯𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬
- Previous experience in technical support or customer service preferred.
- Strong verbal communication skills.
- Ability to explain technical concepts clearly and concisely.
- Reliable internet connection and a quiet workspace.

📝𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to join a dynamic team and contribute to an exceptional customer experience, please send your resume to [email protected]. Please include "TSVA [Your Name]" in the subject line.

📌𝐍𝐨𝐭𝐞: 𝐎𝐧𝐥𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐰𝐢𝐥𝐥 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐚 𝐫𝐞𝐩𝐥𝐲.

30/03/2026

🌟 𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠! 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫🌟
Are you an expert at providing exceptional customer support? Do you thrive in a fast-paced environment and love helping clients succeed? If so, we want you to join our team as an 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 !
𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐒𝐡𝐢𝐟𝐭: Graveyard
𝐓𝐲𝐩𝐞: Full time
👉𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Respond to customer inquiries and provide timely, accurate assistance via email, chat, and phone.
- Manage and resolve customer complaints in a timely and professional manner.
- Assist customers with product information, onboarding, order status, and other inquiries.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to resolve complex issues.
- Provide feedback on recurring customer issues to help improve processes and products.
- Perform other administrative tasks as needed.
✨ 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- Previous experience in customer support or a related field.
- Familiarity with Slack, 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐌𝐨𝐧𝐝𝐚𝐲.𝐜𝐨𝐦 is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- 𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐚𝐧𝐝 𝐚𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐚 𝐭𝐞𝐚𝐦 𝐢𝐧 𝐚 𝐫𝐞𝐦𝐨𝐭𝐞 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭.
- 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐚𝐭𝐭𝐢𝐭𝐮𝐝𝐞 𝐚𝐧𝐝 𝐚 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐨𝐭𝐡𝐞𝐫𝐬.
𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to join a dynamic team and contribute to an exceptional customer experience, please send your resume to [email protected]. Please include "AM [Your Name]" in the subject line.
𝐍𝐨𝐭𝐞: 𝐎𝐧𝐥𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐰𝐢𝐥𝐥 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐚 𝐫𝐞𝐩𝐥𝐲.

17/03/2026

𝐖𝐞'𝐫𝐞 𝐡𝐢𝐫𝐢𝐧𝐠: 𝐒𝐞𝐧𝐢𝐨𝐫 𝐌𝐞𝐭𝐚 𝐀𝐝𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Launch Meta lead gen campaigns for new clients
- Upload creatives and connect lead forms
- Manage and monitor multiple ad accounts
- Weekly optimization (pause losers, duplicate winners, manage budgets)
- Troubleshoot rejected ads and account issues
- Track CPL and lead volume
- Send a simple weekly performance report

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
- 3+ years running Meta Ads
- Strong experience with lead generation campaigns (not e-commerce)
- Must understand Meta’s Andromeda delivery system
- Experience managing 30–50+ ad accounts simultaneously
- Very organized and comfortable managing campaigns at scale
- Experience in running lead gen ads for fintech companies is a plus.

📝𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:

Send us the following to [email protected]. Please include "DFY -[Your Name]" in the subject line:

- Screenshots of ad accounts managed
- Previous companies worked for
- Number of accounts handled at once
- Typical CPL benchmarks from lead gen campaigns

09/03/2026

𝐖𝐞'𝐫𝐞 𝐡𝐢𝐫𝐢𝐧𝐠: 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐢𝐧 𝐕𝐢𝐝𝐞𝐨 & 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐄𝐝𝐢𝐭𝐢𝐧𝐠! 🎬🎨

We are seeking a highly creative and detail-oriented Social Media Manager with a strong eye for design and video production to elevate our clients' online presence. This role is crucial for crafting visually stunning social media content, dynamic video reels, and compelling graphics, all while collaborating closely with our clients to align with their branding and vision.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

- Design engaging cover photos for Facebook accounts that reflect client branding.
- Utilize client-uploaded photos to create impactful posts for Facebook and Instagram, adhering to provided templates and brand guidelines.
- Develop new, visually appealing Canva post templates and custom graphics directed by clients.
- 𝐄𝐝𝐢𝐭 𝐯𝐢𝐝𝐞𝐨𝐬 𝐚𝐧𝐝 𝐜𝐫𝐞𝐚𝐭𝐞 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝐫𝐞𝐞𝐥𝐬 𝐮𝐬𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬 𝐥𝐢𝐤𝐞 𝐂𝐚𝐩𝐂𝐮𝐭, 𝐂𝐚𝐧𝐯𝐚 𝐚𝐧𝐝 𝐒𝐮𝐛𝐦𝐚𝐠𝐢𝐜, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐡𝐢𝐠𝐡-𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐞𝐧𝐠𝐚𝐠𝐢𝐧𝐠 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐢𝐧 𝐥𝐢𝐧𝐞 𝐰𝐢𝐭𝐡 𝐜𝐥𝐢𝐞𝐧𝐭 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬.
- Leverage ChatGPT/Google Gemini for generating compelling post and reel captions under the guidance of clients.
- Publish approved posts and reels via Meta Business Suite, ensuring timely management and consistent posting schedules.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

- Proven experience in social media management, including Facebook and Instagram, with a strong portfolio showcasing video and graphic design skills.
- 𝐄𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐢𝐧 𝐯𝐢𝐝𝐞𝐨 𝐞𝐝𝐢𝐭𝐢𝐧𝐠 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐬𝐮𝐜𝐡 𝐚𝐬 𝐂𝐚𝐩𝐂𝐮𝐭, 𝐂𝐚𝐧𝐯𝐚 𝐚𝐧𝐝 𝐒𝐮𝐛𝐦𝐚𝐠𝐢𝐜, 𝐚𝐧𝐝 𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧 𝐭𝐨𝐨𝐥𝐬 𝐥𝐢𝐤𝐞 𝐂𝐚𝐧𝐯𝐚.
- Strong communication skills to effectively work with clients and understand their vision.
- Experience leveraging AI tools like ChatGPT or Google Gemini for content creation.
- Excellent organizational skills with the ability to manage multiple client accounts and projects efficiently.

📝𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to help us build long-term client relationships and create great customer experiences through exceptional visual content, send your resume, video, and graphic portfolio to [email protected]. Please include "SMM -[Your Name]" in the subject line.

18/02/2026

🌟 𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠! 𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓🌟

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: Executive Assistant
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐖𝐨𝐫𝐤 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞: This is a 𝐟𝐮𝐥𝐥-𝐭𝐢𝐦𝐞 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐫𝐞𝐪𝐮𝐢𝐫𝐢𝐧𝐠 𝐰𝐨𝐫𝐤 𝟔 𝐝𝐚𝐲𝐬 𝐚 𝐰𝐞𝐞𝐤, with one designated day off.

𝐀𝐛𝐨𝐮𝐭 𝐈𝐧𝐢𝐭𝐢𝐮𝐦 𝐕𝐀:

Initium VA is a dynamic and growing company committed to providing exceptional support to our clients. We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide comprehensive administrative support to our executives and ensure the smooth operation of daily tasks.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

As an Executive Assistant, you will be crucial in managing various administrative functions, including:

- 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Efficiently manage executive inboxes, prioritize communications, draft responses, and ensure timely follow-up.
- 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Proactively manage and update executive calendars, schedule appointments, coordinate meetings, and prevent double bookings.
- 𝐂𝐑𝐌 𝐚𝐧𝐝 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Maintain and update CRM systems and other databases, ensuring data accuracy and accessibility.
- 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐇𝐚𝐧𝐝𝐥𝐢𝐧𝐠: Conduct professional phone calls with customers, suppliers, and internal team members, and manage chat communications effectively.
- 𝐓𝐫𝐚𝐯𝐞𝐥 & 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Arrange travel logistics, prepare necessary documents, and organize meetings, including agenda preparation and minute-taking.
- 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧: Draft, edit, proofread, and format various documents, including reports, presentations, and proposals.
- 𝐒𝐲𝐬𝐭𝐞𝐦 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Implement and maintain effective filing systems, databases, and CRMs to ensure efficient information retrieval and organization.
- 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: Manage executive expense reports and reimbursements, handle invoices, budgets, and purchase orders.
- 𝐂𝐨𝐬𝐭 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠: Monitor costs and identify efficiencies in various operational areas.
- 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Run occasional personal errands to support the executive’s work-life balance.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

To succeed in this role, you should possess:

- Proven experience as an Executive Assistant or in a similar administrative support role.
- Exceptional listening skills, coupled with strong verbal and written communication abilities.
- High level of proficiency in managing calendars, emails, and office software (e.g., Microsoft Office Suite, Google Workspace).
- Experience with CRM software and database management.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- A proactive attitude, strong problem-solving skills, and the ability to work independently with minimal supervision.
- High level of discretion and confidentiality.

𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:

If you're ready to help us build long-term client relationships and create great customer experiences, send your resume to [email protected]. Please include " EA [Your Name]" in the subject line.

16/02/2026

🌟 𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠! 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫🌟

Are you an expert at providing exceptional customer support? Do you thrive in a fast-paced environment and love helping clients succeed? If so, we want you to join our team as an 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 !

𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐒𝐡𝐢𝐟𝐭: Graveyard
𝐓𝐲𝐩𝐞: Full time

👉𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Respond to customer inquiries and provide timely, accurate assistance via email, chat, and phone.
- Manage and resolve customer complaints in a timely and professional manner.
- Assist customers with product information, onboarding, order status, and other inquiries.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to resolve complex issues.
- Provide feedback on recurring customer issues to help improve processes and products.
- Perform other administrative tasks as needed.

✨ 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- Previous experience in customer support or a related field.
- Familiarity with Slack, 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐌𝐨𝐧𝐝𝐚𝐲.𝐜𝐨𝐦 is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- 𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐚𝐧𝐝 𝐚𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐚 𝐭𝐞𝐚𝐦 𝐢𝐧 𝐚 𝐫𝐞𝐦𝐨𝐭𝐞 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭.
- 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐚𝐭𝐭𝐢𝐭𝐮𝐝𝐞 𝐚𝐧𝐝 𝐚 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐨𝐭𝐡𝐞𝐫𝐬.

𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to join a dynamic team and contribute to an exceptional customer experience, please send your resume to [email protected]. Please include "AM [Your Name]" in the subject line.

𝐍𝐨𝐭𝐞: 𝐎𝐧𝐥𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐰𝐢𝐥𝐥 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐚 𝐫𝐞𝐩𝐥𝐲.

09/02/2026

🌟 𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠! 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫🌟
Are you an expert at providing exceptional customer support? Do you thrive in a fast-paced environment and love helping clients succeed? If so, we want you to join our team as an 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 !

𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐒𝐡𝐢𝐟𝐭: Graveyard
𝐓𝐲𝐩𝐞: Full time

👉𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Respond to customer inquiries and provide timely, accurate assistance via email, chat, and phone.
- Manage and resolve customer complaints in a timely and professional manner.
- Assist customers with product information, onboarding, order status, and other inquiries.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to resolve complex issues.
- Provide feedback on recurring customer issues to help improve processes and products.
- Perform other administrative tasks as needed.

✨ 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- Previous experience in customer support or a related field.
- Familiarity with Slack, 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐌𝐨𝐧𝐝𝐚𝐲.𝐜𝐨𝐦 is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- 𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐚𝐧𝐝 𝐚𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐚 𝐭𝐞𝐚𝐦 𝐢𝐧 𝐚 𝐫𝐞𝐦𝐨𝐭𝐞 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭.
- 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐚𝐭𝐭𝐢𝐭𝐮𝐝𝐞 𝐚𝐧𝐝 𝐚 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐨𝐭𝐡𝐞𝐫𝐬.

𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to join a dynamic team and contribute to an exceptional customer experience, please send your resume to [email protected]. Please include "AM [Your Name]" in the subject line.

𝐍𝐨𝐭𝐞: 𝐎𝐧𝐥𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐰𝐢𝐥𝐥 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐚 𝐫𝐞𝐩𝐥𝐲.

22/01/2026

🚀 𝐖𝐞'𝐫𝐞 𝐡𝐢𝐫𝐢𝐧𝐠: 𝐆𝐄𝐍𝐄𝐑𝐀𝐋 𝐕𝐀! 🚀

We’re hiring a reliable Virtual Assistant to support customer-facing operations, act as a liaison to the team, and keep our client and billing records accurate. This is a remote role with regular hours

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Respond to general inquiries via email, chat, and phone for customer support.
- Serve as liaison between clients and internal teams; coordinate follow-ups and relay information.
- Database management: maintain and update spreadsheets and CRM records accurately and promptly.
- Assist with client onboarding: create client profiles, enter and update CRM information, provide credentials, reset/update passwords.
- Manage billing-related tasks: update billing tickets, prepare/maintain billing reports.
- Send calendar invites and manage scheduling as directed.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
- 1+ year experience as a GENERAL VIRTUAL ASSISTANT
- Strong written and verbal communication skills.
- Familiar with spreadsheet tools (Google Sheets, Excel).
- Comfortable handling phone, email, and chat support.
- Detail-oriented, organized, able to manage multiple tasks and maintain accurate records.
- Experience with billing systems or ticketing platforms
- Prior experience onboarding clients or performing user-account setup.
- Reliable internet connection and a quiet workspace.

📝𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to help us build long-term client relationships and create great customer experiences, send your resume to [email protected]. Please include " GENVA [Your Name]" in the subject line.

15/01/2026

🚀 𝐖𝐞'𝐫𝐞 𝐡𝐢𝐫𝐢𝐧𝐠: 𝐏𝐚𝐫𝐭-𝐓𝐢𝐦𝐞 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 𝐰𝐢𝐭𝐡 𝐌𝐞𝐭𝐚 𝐀𝐝𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞! 🚀

We are seeking a creative and detail-oriented Social Media Manager to enhance our clients' online presence. This role involves crafting engaging social media content, editing videos, and collaborating closely with our clients to follow their directives and branding.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Design cover photo for Facebook accounts.
- Utilize client-uploaded photos to create posts for Facebook and Instagram, adhering to provided templates.
- Develop new Canva post templates directed by clients.
- Edit videos and create dynamic reels in line with client specifications.
- Leverage ChatGPT/Google Gemini for generating post and reel captions under the guidance of clients.
- Publish approved posts and reels via Meta Business Suite, ensuring timely management and posting.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
- Proven experience in social media management, including Facebook and Instagram, and META ADS.
- Proficiency in Canva and video editing software.
- Strong communication skills to effectively work with clients and understand their vision.
- Experience leveraging AI tools like ChatGPT or Google Gemini for content creation.
- Excellent organizational skills with the ability to manage multiple clients effectively.

📝𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:
If you're ready to help us build long-term client relationships and create great customer experiences, send your resume to [email protected]. Please include " SMM [Your Name]" in the subject line.

Initium VA

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15/01/2026

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