CINE CEBU Naga

16/05/2026

Date: May 16, 2026

SERVICE ADVISORY UPDATE!!

To all our valued subscribers in Naga,

We would like to inform you that the major fiber break incident was successfully resolved last night, and most affected services have already been restored.

However, there are still certain areas that require additional repair and optimization works. Our technical team is continuously working on these remaining issues, and full restoration in the affected areas is expected to be completed within today.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we complete the remaining repairs.

Thank you.

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15/05/2026

Date: May 15, 2026

SERVICE ADVISORY!!

To all our valued subscribers in Naga,

This is to inform you that we are currently experiencing a service outage today due to a fiber break in our network. As a result, some services may be unavailable or experiencing intermittent connectivity.

The fiber break has already been reported to the team, and they are currently on their way to the site for restoration. We will continue to provide updates until our connection is fully restored and back to normal.

Please DO NOT reset your router/modem, as this may cause further complications.

We sincerely apologize for the inconvenience this may have caused and appreciate your patience and understanding.

Cause of fiber break: Naigo sa truck sa manokan na haros ang mga wires as per report (Location: Balirong Pandayan)

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01/05/2026

ANNOUNCEMENT!

TO ALL OUR VALUED SUBCRIBERS IN CINE CEBU!

Please be advised that our office will be CLOSED tomorrow May 02, 2026, Saturday for our company’s Team Building Activity.

Office operation will resume on May 04, 2026, Monday. Thank you and God bless.

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16/04/2026

PUBLIC ADVISORY!

Date: APRIL 16, 2026

INTERNET IS RESTORED

To all our subscribers in Naga,

This is to inform you that the fiber break issue has been successfully fixed.

Internet services have now been fully restored and are operating normally.

We regret any inconvenience caused and appreciate your patience during the outage. Thank you for your patience and understanding.

16/04/2026

Service Advisory Update!

FIBER BREAK AREA: ACACIA LUTAC

Date: April 16, 2026

To all our valued subscribers in Cine Cebu Naga areas,

We would like to inform you that our team has already identified the cause of the fiber break and is currently working on resolving the issue.

Rest assured that restoration efforts are actively underway, and the service is expected to be fully restored within today.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding. Thank you.

09/04/2026

Date: April 09, 2026

SCHEDULED MAINTENANCE ADVISORY!

To all our valued subscribers in Cine Cebu

Please be advised that our services will undergo scheduled maintenance today and will be temporarily unavailable for approximately 2 hours. Service will resume immediately once the maintenance is completed.

"We'll keep you posted until our connections are completely restored back to normal". PLEASE DO NOT RESET YOUR ROUTER/ MODEM to avoid further complications.

We apologize for the inconvenience this may have caused. Thank you for your patience and understanding!

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07/04/2026

01/04/2026

CINE CEBU TELEVISION NETWORK INC.
LENTEN ADVISORY

In observance of the Lenten Season, particularly during Holy Week, Cine Cebu Television Network Inc. joins the community in reflection and solemn observance.

Please be advised of the following:

Our office will be closed on April 2, 2026 (Maundy Thursday) and April 3, 2026 (Good Friday).
Limited operations may be available on April 4, 2026 (Black Saturday).
Regular operations will resume on April 6, 2026 (Monday).

During this period, some services such as installations, repairs, and on-site assistance may be temporarily unavailable or limited. However, our network services will continue to operate to ensure uninterrupted viewing.

For urgent technical concerns, you may still reach us through our official contact channels, subject to availability of our support team.

We encourage everyone to take this time for prayer, reflection, and meaningful moments with family and loved ones.

Thank you for your continued support and understanding.

16/02/2026

Dear Valued Subscribers in Cine Cebu,

Please be informed that our cable TV service may experience temporary interruptions due to scheduled maintenance. Our cable provider will be replacing a damaged network switch, which may affect the service during this period.

Date of Maintenance: Feb.16,2026
Expected Downtime: 11:00AM

We apologize for any inconvenience this may cause and thank you for your understanding. Service will be restored as soon as the maintenance is completed. Thank you.

Send a message to learn more

20/01/2026

PUBLIC ADVISORY

To all Cine Cebu subscribers in the Naga area:

Please be informed that we are currently experiencing an internet service interruption today (January 20, 2026) due to a burned main distribution line along the Toledo–Uling Road.

Our technical team is already on-site and actively working to resolve the issue.

We kindly ask customers not to reset your routers while maintenance is ongoing.

Thank you for your patience and understanding.