12/06/2024
HIRING!!!!!!! HIRING!!!!!!!
VIRTUAL MEDICAL RECEPTIONIST & ASSISTANT
As a Virtual Medical Receptionist & Assistant, you will work directly with Doctors(Primary care & aesthetic services - an adept physician in high-acuity medicine, provides personalized consultations to initiate patient’s journey towards wellness and beauty. Offering Primary care & aesthetic services in Bayside, NY, US) and other medical professionals based in the USA.
We help our doctors improve workflow, save time, and remove the burden of in-room documentation. An Virtual Medical Receptionist & Assistant can also help with back-office and administrative tasks.
Job Type: Part-time (Flexible working hours)
Duties and responsibilities
- Greet patients virtually at reception desk, answer phones, schedule appointments
- Handle incoming and outgoing emails and phone calls professionally and on time.
- Assisting with administrative tasks such as data entry, document preparation, and file management for Doctor.
- Update and maintain accurate patient records, ensuring data integrity and confidentiality.
- Collect and verify patient insurance benefits
- Collect necessary patient records and documentation prior to office appointments
- Schedule patient appointments and manage the appointment calendar efficiently.
- Manage patient follow-up care, coordinating with doctors and scheduling necessary appointments.
- Provide prompt responses to patient inquiries, offering medical advice within the scope of practice.
- Enter relevant data into medical systems and update patient information as required.
- Monitor patient progress and assist in tracking and documenting treatment plans.
- Support doctors and other healthcare professionals, collaborating effectively with the virtual team.
- Assist in medical billing processes, ensuring accuracy and adherence to billing guidelines.
- Ensure the accuracy and completeness of patient information at all times
- Work with the same client consistently, leading to the development of a long-lasting work relationship.
- Maintain confidentiality and adhere to HIPAA regulations at all times
Qualifications
- Provide proof of education or training, such as a degree or certificate in your specialized field (nursing, medical transcription, preferred worked in Aesthetics)
- Fluent speak and write in English. Proficient with medical (Specially medical & Aesthetics) terminologies and practices.
- Experience work with US based clinics & insurance companies
- Must have highly proficient computer skills, including use of EMR / EHR, PMS experience
- Have strong typing and data entry skills
- Must have excellent customer service and communication skills
- Able to work at night i.e 11pm-6:30am (11am – 6:30pm US EST time)
- A customer service mindset and ability to verify data accuracy.
- Work from home: Have a quiet work environment and a professional, neutral background with decent lighting (examples will be provided)
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
If you have the experience and are qualified for the role, send your most updated resume/CV to
[email protected]
