ShinShan Internet - UBAY

16/12/2025

📍 UNSCHEDULED SERVICE INTERRUPTION / December 16, 2025 @ 12:50 AM

We are currently experiencing an unscheduled network interruption due to fiber break!

Affected areas:
All parts of Los Angeles, Parts of Bulilis

Expected impact:

* Temporary internet service loss or significant slowdown in the listed zones

Our team is actively working to repair the fiber line and restore full connectivity. Updates will be posted on our status page and disseminated through customer communication channels.

We sincerely apologize for the inconvenience and appreciate your patience during this interruption.

21/11/2025

📍 UNSCHEDULED SERVICE INTERRUPTION / November 21, 2025 @ 8:00 AM

We are currently experiencing an unscheduled network interruption due to fiber break!

Affected areas:
All parts of Hambabauran

Expected impact:

* Temporary internet service loss or significant slowdown in the listed zones

Our team is actively working to repair the fiber line and restore full connectivity. Updates will be posted on our status page and disseminated through customer communication channels.

We sincerely apologize for the inconvenience and appreciate your patience during this interruption.

25/07/2025

Internet service has been successfully restored at 6:40PM on this area.
If you're still experiencing no internet access: please restart your modem and contact us for assistance

25/07/2025

📍 UNSCHEDULED SERVICE INTERRUPTION / July 25, 2025 @ 2:00 PM

We are currently experiencing an unscheduled network interruption due to pool replacement work at BOHECO’s infrastructure.

Affected areas:
Parts of Bulilis and Los Angeles

Expected impact:

* Temporary internet service loss or significant slowdown in the listed zones

Our team is actively working to repair the fiber line and restore full connectivity. Updates will be posted on our status page and disseminated through customer communication channels.

We sincerely apologize for the inconvenience and appreciate your patience during this interruption.

11/07/2025

PAHIBALO

SCHEDULED POWER INTERRUPTION
(POSTPONED from July 12, 2025, upon request from DepEd.)

Date: July 13, 2025 (Sunday)
Time: 8:00 AM to 2:00 PM (6 hrs)

Affected areas:
TALIBON, GETAFE, BUENAVISTA, TRINIDAD, BIEN UNIDO & Part of UBAY (Camambugan, Tapon, Casate, Humayhumay, Pangpang, Tubog, Tuboran and Achila)

Reasons:
To facilitate the Installation of GANTRY-Additional Substation and Correction of Hotspot at Trinidad Substation.

Power will be restored upon the completion of work without prior notice.

Please take all necessary precaution.

Thank you and God bless.

29/06/2025

📍UNSCHEDULED NETWORK INTERRUPTION / June 29, 2025 @ 2:00AM

We are currently experiencing an unscheduled network interruption due to an issue with our uplink provider.

We sincerely apologize for the inconvenience this may cause and thank you for your continued patience and understanding while efforts are being made to restore connectivity at the soonest possible time.

27/06/2025

SERVICE RESTORATION UPDATE

We are pleased to inform you that network services in Ubay have now been fully restored.

We thank you for your patience and understanding during the service interruption. Godbless!

27/06/2025

SERVICE ADVISORY – June 27, 2025 | 7:00 PM
Affected Locations: Ubay

We are currently facing a network outage caused by a fiber line break from our upstream provider. The incident occurred during civil works related to the installation of solar-powered streetlights, which accidentally disrupted the fiber connection.

Unfortunately, the repair process is ongoing and service restoration may not be completed within the night. The expected resolution could extend until tomorrow morning.

We sincerely apologize for the inconvenience this may cause and thank you for your continued patience and understanding while efforts are being made to restore connectivity at the soonest possible time.

27/06/2025

📍UNSCHEDULED NETWORK INTERRUPTION / June 27, 2025 @ 1:45PM

We are currently experiencing an unscheduled network interruption due to an issue with our uplink provider.

We appreciate your patience and understanding.

24/06/2025

📢SERVICE ADVISORY: SCHEDULED MAINTENANCE

Please be informed that we are currently conducting mainline maintenance, which may cause intermittent or temporary loss of internet connection.

Affected Areas:
📍San Pascual
📍California
📍Parts of San Francisco

⏱We are working to complete the maintenance as soon as possible to restore stable service.

Thank you for your understanding and patience. Godbless!

Send a message to learn more