28/04/2023
If you received IP infringement notice from Amazon, you need to respond immediately.
Step 1. Send an email to the brand owner, citing the complaint, and apologize for the mistake.
Step 2. Attach your invoices for the product purchase.
Step 3. Request the brand to retract the claim.
Step 4. Respond to Amazon. Tell them you’ve contacted the right owner.
Step 5. Include proof of purchase receipts.
Step 6. Provide a plan of action for IP complaint removal.
Step 7. Request Amazon to retract the claim