Entrepreneurs Warfare Forum

Entrepreneurs Warfare Forum A forum for aspiring and existing entrepreneurs irrespective of age, where fears and challenges are tackled head-on with real life experiences.

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14/02/2019

Starting A Business That Can Increase Your Happiness Will Make You A Better Person:

Happiness. It’s what most of
us strive for throughout our
lives. Can you start a business
that increases your happiness
at the same time? Is that
possible?
After all, those with a positive
well-being
are found to have a lower risk
of heart disease, lower blood
pressure and normal body
weight. Being happy can
strengthen the immune system
and help you fight off everyday
stressors.
Considering that we spend one
third of our lives at work
-- happiness shouldn’t just be
confined to just our personal
lives. When people are happy
at work they’re more engaged
and productive, teir morale is
higher and they call-in sick to
work less often. That’s
definitely good for your bottom
line.
Create your own happy job.
With a job you don’t always
have control over your work
and employment happiness. If
you start a business -- build
one that increases your
happiness.
Let’s say that you don’t find
your job fulfilling. Maybe you
don’t clearly understand
expectations -- or perhaps you
work with toxic co-workers.
Those are things that you can
bring to a leaders attention.
But, ultimately, it’s up to them
to steer the ship correctly.
If you start your own business
you can create a business
culture that fosters happiness
among you and your team.
How exactly can you start a
business that will increase
happiness? Well, here are seven
areas to focus on.
Related: 5 Daily Habits for on-
the-Job Happiness
Start simply to increase your
happiness.
Happiness lies in simplicity .
This means finding joy in all
those amazing simple
pleasures that life has to offer.
It could be laughing at a
YouTube video or being told
that you’re crushing it at work.
How can you apply the
business happiness concept
when starting your own
business?
For starters -- start your
business as easily as possible.
It could be a side hustle that
you work-on when you have
downtime. You can register a
business, build a website and
find a product or service to sell
in almost no time. You can do
all of this (and more) for under
a thousand bucks.
There’s no shortage of online
tools to legally register your
business -- as well as market
and promote it. You could build
a WordPress site to host a blog
and then use a plugin to accept
online payments.
You can promote your
happiness in your business
through guest posts and
engaging your audience on
social media. Don’t have the
time for all of this? Outsource
some of those tasks to others.
For instance, you could hire one
freelancer to build your site and
another freelancer to create
your content. Someone else
can take care of the books.
As your business grows you
can decide when (if ever) it’s
time to go all-in. In the
meantime keep your new
business as simple as possible
until it’s time to take it to the
next level.
Secondly, no matter where
you’re at with your business,
make sure that you set
S.M.A.R.T. goals.
This acronym stands for your
smart (and happy) business.
S pecific (simple,
significant).
Measurable (meaningful,
motivating).
A chievable (agreed,
attainable).
R elevant (reasonable,
realistic, results-based).
T ime bound (time-based,
time/cost limited, time-
sensitive).
This ensures that all of your
business goals will be clear and
reachable. It will also help you
save time -- all while boosting
your productivity.
Don’t chase the money -- follow
your passion.
This will be a key in start a
business that will increase your
happiness. As Richard Branson
once said, “If you do good and
have fun -- the money will
come.”
The point of starting a
business is to make a profit
but maximizing profit shouldn’t
be your main focus. Increasing
your happiness -- should be
about chasing your passion.
This business is something
that you love and have a great
interest in. When you do
something that you love, that
makes you happy -- those
setbacks you experience as an
entrepreneur won’t impact you
as much.
You’ll still wake-up every
morning and look forward to
going into work because
instead of harping on the
negative, you’ll look for ways
to learn and improve. When
you have passion you feel a
sense of purpose that is
fulfilling and motivating. Your
happiness in your new business
will continually improve your
vision.
Related: 5 Ways You Sabotage
Your Own Happiness
Have fun! You are increasing
happiness.
You want to have fun with
your business. Fun can be had
by:
Playing games and contests:
This could anything from
friendly sports match to going
out to a trivia night to team-
building exercises like an egg
drop competition. It’s an
effective way to build
camaraderie, display various
talents, and break-up the
monotony of the daily workday.
Celebrating success: Did you or
your team reach a milestone?
Congratulate them through an
awards show, shout-out in a
newsletter, or write them a
handwritten thank you note. At
Calendar , I show my team the
positive reviews we receive to
show that customers
appreciate the hard work we’ve
been putting-in.
Incorporating mindfulness:
Everyday you should meditate
or do yoga. It clears your head
and puts things in perspective.
Being grateful: Instead of
focusing only on the negative,
start a gratitude journal . Once
or twice a week jot down
something specific that was
awesome. It helps you reflect
on the positive things in your
life.
Giving back to the community:
Helping others makes us feel
great. Schedule time-off from
work for you and your team to
volunteer at a local non-profit.
Celebrating birthdays and work
milestones: You don’t have to
go crazy with birthday parties
and cake. But you can give
your team a gift card for their
birthday. If your business has
reached a milestone, celebrate
with your team, like going to
happy hour.
Don’t forget to include your
customers. You could thank
them for their support by
inviting loyal customers to an
event or offering them a
coupon.
Develop a growth mindset -- to
increase happiness.
After decades of research
Stanford University
psychologist Carol Dweck came
to the conclusion that there are
two types of mindsets:
A fixed mindset is where
people believe that the qualities
they possess, like intelligence
and talent, can’t be changed.
Instead of developing these
qualities, they document them.
They also believe that success
can be determined be talent
alone.
A growth mindset: is where
qualities like intelligence and
talent can be developed.
Through hard work, learning,
and resilience those with a
growth mindset can achieve
anything.
As an entrepreneur -- it’s
important that you develop a
growth mindset. This means
constantly learning and
growing as person. This could
be through learning a new skill
or enhancing the skills you
already possess. It also means
learning from your mistakes
instead of believing that you’re
a failure.
What’s more, it also means
that you don’t neglect your
health. By exercising, eating
healthy, and getting enough
sleep -- you’ll have the energy
and focus to develop a growth
mindset.
Related: How to Prioritize Your
Health and Happiness as an
Entrepreneur
Foster meaningful
relationships.
Do you know what really keeps
people happy throughout their
lives? It’s not money or fame.
It’s the relationships that we
develop and maintain I believe the same is true
when you’re an entrepreneur.
Finding mentors and other
business owners gives you a
chance to seek advice. They’ll
also be there to support you
during the good and bad times.
Other people can also connect
you with investors and refer
you to customers. In short,
your mentors, friends and
business acquaintances are the
key to success. This means
both now and when your
developing and growing your
business.
If you feel that you need to
expand your network -- join a
networking group like SCORE,
Entrepreneur's Organization, or
your local Chamber of
Commerce.
Make happiness your business
model.
Companies like Southwest
Airlines and Zappos aren’t just
successful household names.
They’re also known for making
happiness their business
model. Laurence McCahill at
the Happy Startup School has
a three-step process to making
happiness your business
model.
Define what success looks like
to you: It’s not the money in
your bank account that
determines your success. It’s
all about the life you want to
lead and how you want to
make the world better.
Define your startup DNA: The
foundation of your success
should always be your values,
passion, and purpose. This
won’t just make you happier. It
will also guide you in all the
decisions you’ll make as a
business owner.
Test ideas and experiment with
different business models:
Don’t be afraid to keep trying
out various business models.
You ultimately want to find one
that aligns with your values,
passion, and purpose.
Stay happy and positive -- no
matter what.
Finally, you want to be able to
maintain that happiness you
experienced when starting your
business. You’re going to
experience numerous ups and
downers as a business owner.
This can leave you feeling
drained. Even worse, put you in
a negative state of mind.
Here’s a couple of ways that
you can stay happy and
positive as a business owner:
Only set attainable goals:
Following the S.M.A.R.T. goal
system is an effective way to
achieve this.
Don’t take “no” personally:
You’re going to hear “no” a lot.
Shake it off and move on to
the next prospect or investor.
Stop spreading yourself too
thin: Don’t say “yes” to every
request and event. Doing so
will only stress you out
because you’ve overextended.
Focus on your priorities and
only say “yes” to the things
that can make you a better
business owner.
Achieve work-life balance:
Don’t work 24/7. Make the time
to do the things outside of
work that keep you happy and
sane.
Cultivate a positive work
environment: There’s several
ways to do this. Start by
keeping your workspace clean
and organized. Surround
yourself with plants, photos,
and inspiring quotes. Secondly,
encourage team building
exercises and remove any toxic
employees or clients.
Be a problem solver: Instead of
creating problems, look for
innovative ways to solve them.
Spend your time wisely:
Definitely keep busy. But, make
sure it’s a productive use of
your time. You don’t want to
work just to work. The same is
true of your down time. Instead
of watching Netflix all day, use
that time to read, exercise, or
learn something new.

27/01/2019

How to Succeed in an Industry
You Know Nothing About:

There's nothing about a lack of
industry knowledge that some
directed learning, judicious hiring
and trust building can't fix.

Some of the most notable
billionaires, from John D.
Rockefeller (America’s first) to
Mark Zuckerberg, to name a
few, have proven that you don’t
necessarily need a diploma to
be a successful entrepreneur.
You don’t even have to be
particularly well-versed in the
industry you wish to enter. As
Joe Gardner, founder of
VentureDevs, points out ,
“Understanding the nitty-gritty
details required to build and
maintain a tech product isn’t a
requirement to lead the
company selling it.”
If you think that only
technology experts like Bill
Gates can be at the helm of a
tech company, you’re wrong.
Steve Jobs and Michael Dell
didn’t have formal backgrounds
in tech and still managed to
build billion-dollar businesses
in the industry.
They prove that you can
succeed in any industry you
choose -- as long as you know
how to develop a plan and
follow through. When launching
a business in a new-to-you
industry, combine your good
business sense with these three
strategies for supplementing
your expertise, and your startup
will be well-positioned to
thrive:

1. Do an industry deep dive.
You don’t have to know how a
product is built to sell it.
However, to succeed, you do
have to have your finger on the
pulse of the industry.
Understanding what your
consumers want, what current
industry leaders aren’t
providing, and what you can do
to disrupt the status quo.
If you’re new to it all, or feeling
behind the technological
advancements, then build up
your knowledge base by finding
a mentor, attending workshops,
or joining professional
organizations to take
advantage of their training
resources and conferences. For
instance, when Patrick Weiss
decided he wanted to make a
switch
from IT and management
consulting to user experience
design, he researched this new
industry to determine how his
skills would transfer. Through
his university alumni network,
Weiss found a mentor who
ultimately helped him secure a
job in design.
As you learn, be persistent and
don’t accept surface-level
answers to anything. You’re
not earning a degree, but you
do need detailed answers that
give you more than just a
casual understanding. For
example, if you’re diving into
fashion, learn all you can about
supply chain logistics, material
sourcing, and best
manufacturing practices.
Related: 4 Tips for Breaking
Into an Industry You Know
Nothing About
2. Hire people who can do
what you can’t.
Doing your homework on the
industry will give you a much
better idea of just how much
you don’t know. From a
business perspective, you know
you can deliver what
consumers want. Yet, from a
technical standpoint, you’ll
need to find people who
understand how to make a
product or design a service
that delivers the quality you
promise.
Fill the skills gap in your
startup by making a list of
what you excel at and what
you can’t do alone, or at all.
Speak with your mentor or
online community to identify
what skills and qualities you
should hire for in order to
succeed in your new industry.
In a recent CareerBuilder
survey, nearly 75 percent of
managers admit to hiring the
wrong people and suffering for
it, so due diligence is especially
important.
Depending on how much help
you need, you can outsource
specific tasks to a freelancer or
a team of experts. Or you can
find a business partner to
permanently take over the
technical side while you focus
on things like sales and
marketing. Whatever you
choose, be persistent and
patient. It’s important to hire
someone who not only has the
necessary skills, but is also a
good match for you and your
company.

3. Trust your experts to tell you
what’s possible.
In addition to making your
working relationship easier,
being able to trust your partner
or team of experts is vital to
your startup’s success. You
have to have faith in them
when they say something is
possible or isn’t possible, or
that there’s a better way to
approach something. If you
push for the impossible
because you don’t believe your
experts, then you’re destined to
fail.
Volkswagen’s notorious
emissions cheating scandal
was one of the most notable
examples of what can happen
when a company’s leaders
don’t trust the experts on their
team. It all started when
Volkswagen leaders set specs
for a vehicle that were
impossible
for its engineers to live up to.
While not all instances of
company leaders lacking trust
in the experts on their team will
lead to fraud, trusting those
who are more knowledgeable
than you in a specific area will
benefit your company. You
need your experts to provide
the expertise you lack.
Trust them to do so while
proving that you have what it
takes to make their expertise
profitable. This can be done
through open and frequent
communication. Explain the
why behind your big decisions
and ask them to explain the
why behind theirs. If your team
says a project will take six
months to complete, it’s
perfectly acceptable to ask
what, if anything, can be done
to speed up that timeline. But
shy away from demanding they
complete the same project in
three months instead.
4. Get in with the in crowd.
As both a new business, and
the new kid on the block,
building your social circles
within the industry can build
your own business intelligence
and boost awareness of your
venture. Join industry
organizations, attend events,
and volunteer for committees.
To become more well-known
and respected in your new
industry, you need to gain the
respect of leaders and
influencers whom others in
your industry trust.
Being connected to these
individuals will bolster your
own reputation because your
prospective customers and
business partners will value a
third party’s endorsement of
you and your work. This
approach is especially vital on
social media. When reaching
out to a new audience, brand
association can take you a lot
further than your offering
having to stand on its own.
So how do you choose a brand
or influencer to connect with?
Try to identify a company or
business leader with values
similar to your own. If you
share values and priorities, it’s
likely you’ll have an easier time
building a natural rather than a
forced relationship with them.
A philosophy to live by, stop
asking what they can do for
you — explore what you can do
for them. Make friends, not
connections.
You’re an entrepreneur because
you love breaking new ground,
so it makes sense to want to
transform an industry that you
may not know much about.
Follow these tips to make sure
you understand what you’re
getting into, what knowledge
and expertise you lack, and
how best to fill those gaps with
people you trust. No matter
what industry you break into,
these strategies can help you
find your recipe for success.

08/11/2018

Success Begins With Cultivating the Right Attitude
People want to do business with the person grateful they have a lot of work, not the one complaining about being overworked.
It’s difficult to be happy and content professionally (not to mention personally) if you’re constantly overworked and stressed out. But there’s an easy way to become both happier and more successful quickly. It’s as simple as this: change your attitude.
No, this doesn’t mean you should stop trying to improve or get ahead. Nor does it mean you should adopt some sort of phony, Ned Flanders -like demeanor. It simply means that if you’re able to shift your mindset to a place of appreciation and abundance versus scarcity and can adopt a good attitude, your career can benefit in many ways.
Here are some of the ways that the right attitude can make you more successful:
Create positive impressions.
You never get a second chance to make a first impression. It probably comes as no surprise, but when you have a good attitude, you’re more likely to present yourself to others in a positive light.
Good impressions can lead to many potential benefits. Employers may be more likely to choose you as a new hire. Co-workers, colleagues, and potential partners will be more inclined to work with you.
On the flip side, if you have a negative attitude, you may experience just the opposite in all of these scenarios. When it’s put like that, the choice seems pretty clear, doesn’t it?
Deeper connections.
A good attitude creates positive first impressions, which are the gateway to developing deeper personal and professional connections. Ultimately, this can create in-roads in business, so that you can forge positive, lasting relationships with employers, colleagues, and potential partners.
Remember: when opportunity knocks, there’s someone doing the knocking. You want people to think of you when opportunities arise, and your connections are the key to making this happen.
Everything is an uphill battle when you have a negative attitude. Picture the classic surly employee who sighs every time he or she is asked to do something.
When you shift your attitude, things will seem more achievable and you’ll be more positive about them. No, I’m not saying that every task will instantly become fun rather than tedious, or that you’ll enjoy every moment. However, you’ll be more likely to see the benefits of getting tasks out of the way so that you can get to the parts of your job you like, so in that way you’ll be more
motivated and productive.
Related: Why a Positive Attitude Is the First Step to a Successful Career
Gain more confidence.
If you want to be more confident at work, there are a variety of things that are proven to help, from visualization to improving your posture to dressing for success. However, none of these exercises will be very effective without the right attitude.
When you have a good attitude, you’ll be more motivated to put in the work necessary to perform self improvement exercises and to continue getting stronger. In short, a positive outlook will make it possible to keep
getting better , and this positive progress can boost your confidence bigtime in the long term.
Stay committed to your dreams.
It might sound cheesy, but it’s true: a can-do attitude can help you stay committed to your dreams.
Setting specific goals is a good exercise for every entrepreneur. However, when things get tough, it can be challenging to remain motivated. This is where your attitude comes into play.
If you don’t have the right attitude, it can be easy to just give up when things get tough. But if you have a good attitude, you’re more likely to see your dreams as worth continuing to work toward. With this sort of outlook, it’s much easier to keep going when obstacles arise.
You’ll be happier.
By adopting the right attitude, you stand to gain in so many ways, but perhaps the most profound is that it will make you feel happier. When you feel happier, things seem far more achievable in life. Day in and day out, they can have a profound effect on your career -- and life.
So, consider shifting to an attitude of gratitude and apply it to your work moving forward. You have everything to gain!

16/08/2018

4 Steps to Win Back an Unhappy Customer:
  
No matter what business you’re in, chances are
you will find yourself faced with an irate or
dissatisfied customer. As Warren Buffet once
said , we can’t just “satisfy” the customer; we
have to learn to “delight” the customer. But many
customer service representatives want to avoid
conflict, trying to turn attention away from the
issue at hand by deflecting the customer’s
complaint and routinely reciting “company
policies.”
Many representatives become so frustrated that
they have a tendency to use an unapologetic tone
when expressing regret for a mishap or oversight.
Even more problematic is that some employees
tend to become defensive when faced with a
distressed customer. The bottom line is, the
customer is ultimately left with the impression
that no one is listening -- and that no one cares
about their particular issue.
If you view these situations as an opportunity to
win over a customer for life, you’re on the right
track. However, you must know how to take
control of the situation.
four steps to follow when faced with an unhappy
customer and it works like this:
Hear the customer out.
Empathize and apologize in that order.
Lead the customer to a resolution.
P rovide a responsible course of action.
Hear the customer out.
Listening is an essential step. You must provide
the customer or client with the opportunity to
vent and allow them to get their frustration or
anger out. Resist the temptation to say
something or cut them off -- even if they are
being unreasonable or saying something
incorrect. If you cut them off at this point, the
situation will escalate as they will feel that they
are not being heard. Focus entirely on their
complaint and demonstrate that you are fully
listening, by maintaining eye contact and nodding
your head (if the exchange is in person) to show
the customer that you genuinely care. If you’re on
the phone, repeat what the customer has said to
you, to confirm that you have heard and
understood why they are upset, before moving on
to a resolution.
This is equally important and must come before
the apology, or it won’t feel sincere. We have all
had experiences when someone has apologized,
but instinctively you knew they didn’t genuinely
mean it. Even if you feel the customer or client is
wrong, if you wish to diffuse the situation, you
must show empathy toward them. This is not
always easy but it is necessary.
Lead the customer to a resolution.
This can be achieved by asking questions. For
example, “What can we do to resolve this issue
for you?” “What would it take to make this wrong,
right?” There are risks in asking such open-ended
questions, but most people just want their
complaint to be heard and acknowledged without
any further action. The worst-case scenario is
that the customer will request something that you
are not able to deliver. In this situation, you can
say, “I appreciate that you would like me to do
that for you. I am, unfortunately, not in a position
to do that. What I can do is…” And be prepared to
follow through on your promise to the letter.
Related: Why Businesses Can't Afford to Upset
Customers (Infographic)
Provide the responsible course of action.
This refers to what surfaced in the previous step.
Be sure to take care of the issue right away.
Follow up with the customer to let them know it
has been taken care of.
There will be certain situations where further
action is required, or a solution may not be
realized. For the vast majority of people, however,
once you have heard them out, if you empathized
appropriately and apologized and sincerely offered
to make things right, they will calm down and you
can then arrive at a satisfactory solution.
Employees take their cue from management.
If you are an owner, leader or manager, remember
that your employees will treat your customer the
way they are treated . Ask yourself these
questions:
1. Do you greet your employees each day?
2. Are you polite in your dealings with them?
3. Do you try your best to accommodate their needs
and follow up on their requests?
4. Do you sincerely listen to them when they speak?
Consistent discourteous customer service may be
a reflection as much on management as it is on
the employee, so follow the Golden Rules. Treat
employees the way you wish to be treated -- and
be mindful of the impact that your behavior may
have on all those around you.

27/06/2018

Three Tips To Market Your Business To High End Customers:

Millennials have been the marketing industry’s
latest target as they constitute a huge consumer
group with high purchasing power. In fact,
according to a report by Pew Research Centre,
‘Millennials have surpassed Baby Boomers as the
nation’s largest living generation.’
About 75.4 million millennials (those between
ages 18 and 34 years) and 74.9 million baby
boomers (aged 51 to 69 years) exist in the United
States.
Moreover, according to the 2017 Affluent
Perspective Global Study by YouGov, ‘Affluent
U.S. households will spend 1 percent more this
year (in 2017) than last, for a total of $335
billion.’
Marketers, therefore, have all the reasons to
focus on understanding and securing the
millennial market.
The question, therefore, is: How! How marketers
and brands can win over this affluent group of
people?
In this post, we discuss three tips that will help
you market your business to high-end customers,
these affluent millennia
As an increasing number of mainstream brands
make their way into the premium category, it has
become even more challenging for premium
brands to distinguish themselves and retain their
cachet and mystique.
The following tips can help premium brands reach
customers and keep up with their business goals:
1. Embrace Uniqueness
What sets premium items apart from other
mainstream items? It is their uniqueness and one-
of-a-kind nature. Premium items were once made
to the customer’s specification to ensure
complete satisfaction and make sure the owner
could take pride in owning the unique item – thus
the high price!
Modern premium brands can also cash in on this
trend and appeal to their specific client base.
Take for example the case of Surmesur , the
Canadian online retailer that offers precisely
tailored clothing to their customers. The brand
has gone a step ahead to attract the digital
generation.
Surmesur uses proprietary software to create
customised shirts and then allows customers to
view the style on a mobile device (with the
garment shown in 3D representing a customer).
Customers are allowed to choose from a range of
8,000 fabrics and create a style that is unique to
them.
2. Create Appealing Mobile Apps
A January 2017 survey by Ipsos (involving 850 US
adult internet users with household incomes of $
100,000 or higher) found that the percentage of
people who have a mobile wallet app installed on
their mobile devices has increased since 2013.
Of course, not everyone who has a mobile wallet
installed uses it. But 86 percent of the
respondents accepted using their mobile wallets.
PayPal and Apple Pay are among the most
popular wallets being used by consumers.
It is wise to target the audience through devices
that they use the most.
The above statistics indicate that mobile
commerce has become more popular among the
affluent class.
By building a high-quality mobile app that
showcases your products and allows customers
to purchase products directly, you can offer a
great user experience to your target audience.
Custom mobile apps make customers feel more
connected to a brand. However, there is an
abundance of mobile apps, so you need to do
something different to make your brand stand
out.
For example, the L’Oreal mobile app allows its
customers to shop by scanning products directly
from the magazine ads. Other premium brands
such as Net-a-Porter and Victoria’s Secret have
also leveraged the scan-to-shop technology.
Premium brand Michael Kors has also found a
way to entice their elite clientele through their
mobile app.
To help customers buy easily from Instagram, the
brand encourages them to double-click on the
images tagged with ‘ .’ An email with a
direct link to the product featured in the ads or
posts is then sent to the customer’s inbox.
3. Don’t Make Products Too Accessible
Products that are easily available to the masses
lose their charm rather quickly, while those in
limited supply are perceived as highly appealing.
This is because the fear of missing out on having
a specific product leads to impulsive buying.
According to a survey conducted by
WhichTestWon, the sale of products with a
countdown timer placed on their pages is nine
percent higher compared to those without a
countdown timer.
This is especially true for customers in the
premium market. For instance, Prodiguer, a
premium vodka brand often launches its products
in limited editions. The company launched its
Juliet Immaculate Vodka with the Sue Tsai edition
bottles .
Such initiatives help the brand to maintain the
exclusivity of its products and keep the urge for
obtaining their products high among the target
audience.
Similarly, Hermès, French high-fashion premium
goods manufacturer created hype for the Hermès
Birkin bag and the result was a customer waiting
list of six years.
Brands that are looking to improve their brand
awareness and sales can leverage this technique.
Conclusion
The best thing about premium brands is that they
are already recognised by most people, but
attracting new customers and persuading them to
invest in their expensive products can be a
difficult endeavour.
The above tips can help you attract the attention
of the affluent millennials and persuade them to
become loyal customers.

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