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“We found that many employees weren’t taking advantage of the unlimited PTO [paid time off] programme we offer, especial...
09/02/2022

“We found that many employees weren’t taking advantage of the unlimited PTO [paid time off] programme we offer, especially during the pandemic, but no one should stay plugged in all the time – even if they are just taking a ‘staycation’,” says Subramanian. To help protect wellbeing, employees get the first Friday of each month off to recharge, and there’s a mandatory two weeks of PTO each year.

With meetings kept largely to overlapping hours among teammates, employees have a lot of flexibility around when they wo...
08/02/2022

With meetings kept largely to overlapping hours among teammates, employees have a lot of flexibility around when they work – though meetings, of course, still need to happen. To help reduce Zoom fatigue, on ‘Focus Wednesdays’ meetings are kept to a minimum so staff can attend to their to-do list. In case projects are staggered across time zones, the company has an intranet that’s “up to date on all activities”, with conversations, meetings, documentation, meeting notes and decisions open to everyone. There are also apps, including Wingman, where employees can access customer calls and channels on Slack where employees can post questions – making “as much information as possible accessible to our employees”.

Chargebee had been moving toward an asynchronous working model before the pandemic, anyway – meaning the focus wasn’t on...
07/02/2022

Chargebee had been moving toward an asynchronous working model before the pandemic, anyway – meaning the focus wasn’t on everyone working the same hours, but on having teammates overlap a few hours to facilitate communication. But “like every other company during the pandemic, we had to adapt to the realities of the world and shift to a fully distributed model faster and more completely than we had originally planned”, says founder and CEO Krish Subramanian.

Before the pandemic, Chargebee, an India-founded subscription-management company, used to have offices in San Francisco,...
06/02/2022

Before the pandemic, Chargebee, an India-founded subscription-management company, used to have offices in San Francisco, Amsterdam and Chennai. Today, it’s gone fully remote with a completely decentralised work structure that allows employees to live and work where they want.

The pandemic has triggered seismic shifts in how we work, causing many companies to transition from an office-centric cu...
05/02/2022

The pandemic has triggered seismic shifts in how we work, causing many companies to transition from an office-centric culture to more flexible ways of working. This shift is largely still in the experimental phase, as businesses try to conceive of and test effective post-pandemic working models for their operations and staff.

Of course, no one knows what the ‘right’ answer is. What works for one company may not work for another; business needs ...
04/02/2022

Of course, no one knows what the ‘right’ answer is. What works for one company may not work for another; business needs will vary depending on sector, size and structure. Many organisations, however, are doing their best to make working more flexible – as well as less burnout-prone, thanks to recent conversations about mental health, work-life balance and burnout.

The Federal Communication Commission (FCC) warned it might shut down China Telecom Americas in April 2020, claiming the ...
28/01/2022

The Federal Communication Commission (FCC) warned it might shut down China Telecom Americas in April 2020, claiming the firm "is subject to exploitation, influence, and control by the Chinese government".

28/01/2022

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