National Public Safety Group

08/27/2026

🎉 National Public Safety Group (NPSG) is honored to announce our partnership with City of Colton Police Department in California to provide Needs Assessment, Selection, Procurement, and Project Management services in support of their Computer Aided Dispatch (CAD) and Records Management System (RMS) project. NPSG’s proven four-phase approach to public safety software projects will help the Police Department make informed decisions and find the right technology to meet their needs and improve officer, first responder and public safety.

📍 Colton Police Department:
🔸 Software users: 103
🔸 Population Served: 53,383

We would like to thank Chief Anthony Vega, Captain Greg Castillo, and the rest of the team at Colton Police Department for their trust and collaboration. The team at NPSG Is looking forward to supporting a successful public safety software project.

08/26/2026

Public Safety Software News:
Caliber Public Safety Helps Agencies Reduce Report Writing Time by up to 40 Percent New

AI Narrative feature keep officers in the field while maintaining strict accountability and CJIS-aligned security

NORTH LITTLE ROCK, Ark., Aug. 25, 2026 /PRNewswire/ -- Caliber Public Safety, a provider of integrated public safety technology to more than 700 law enforcement, fire/EMS, and corrections agencies nationwide, announced new AI Narrative capabilities within Online RMS.

Caliber's goal is to help agencies leverage AI responsibly to increase efficiency while maintaining transparency, accountability, and public trust. Designed to reduce the administrative burden on patrol officers, this new feature delivers measurable business outcomes. Currently, 34 agencies have the Narrative Draft Assistant feature enabled. During the pilot phase, users reported anticipated time savings of 20 to 40 percent in narrative creation, providing a proven path to faster report completion, improved supervisor review efficiency, and more officer time in the community.

Read full press release -> https://hubs.li/Q04vnnrb0

/PRNewswire/ -- Caliber Public Safety, a provider of integrated public safety technology to more than 700 law enforcement, fire/EMS, and corrections agencies...

08/26/2026

🎉👏 Please join us in welcoming Laura Davis to the NPSG Family!

We are thrilled to announce that Laura is bringing her extensive public safety and public safety technology expertise to the NPSG Team as a Software Consultant.

Laura began her career in public safety with the Pflugerville Police Department, TX, serving as dispatcher and records clerk and later became a police officer. Throughout her 25 years with the Police Department, she worked in or supervised nearly every area of the agency until she retired from law enforcement at the rank of Lieutenant.

Instead of leaving public safety behind, Laura transitioned into public safety technology in 2017 working for a major public safety software provider, where she could use her operational experience and understanding of law enforcement in a different way. Since that transition, she has worked with law enforcement agencies across the country and built extensive experience in public safety technology.

Welcome to the team, Laura!

08/25/2026

Did you miss the Cloud Readiness Webinar with eGroup Enabling Technologies last week?

Don’t worry! You can watch it anytime on demand.

It was a great discussion for public safety agencies considering moving CAD, RMS, JMS, and other critical systems to the cloud.

Watch on-demand -> https://hubs.li/Q04vfsjl0

08/20/2026

Public Safety Software News:
Caliber Public Safety Launches Caliber Insight LS, an AI-Powered Quality Assurance Tool for 911 Dispatch Centers

New add-on for Caliber CAD helps dispatch supervisors move from manual call reviews to intelligent, standards-based scoring, turning months of QA work into days

NORTH LITTLE ROCK, Ark., Aug. 18, 2026 /PRNewswire/ -- Caliber Public Safety, a provider of integrated public safety software trusted by 300+ agencies nationwide, today announced the general availability of Caliber Insight LS, an AI-powered dispatch quality assurance tool built to give 911 directors, dispatch supervisors, and QA personnel clear visibility into call-handling performance across their entire operation.

Read full press release -> https://hubs.li/Q04tLnJT0

/PRNewswire/ -- Caliber Public Safety, a provider of integrated public safety software trusted by 300+ agencies nationwide, today announced the general...

08/18/2026

There’s still time to register for our webinar on Thursday!

Join NPSG and eGroup Enabling Technologies as they unpack what true cloud readiness looks like for public safety agencies.

Topics will include:
🔸 Why vendors are pushing cloud-based systems so aggressively
🔸 The difference between cloud-based vs. cloud-native systems (and why it matters)
🔸 What true cloud preparedness requires
🔸 Long-term impacts on governance, cost, and staffing

Register Today -> https://hubs.li/Q04t5Qkj0

08/17/2026

Public Safety Software News:
First Due Named to the Inc. 5000 for the Fifth Consecutive Year

Ranking No. 647 among America's fastest-growing private companies, First Due is the fastest-growing Fire & EMS software company on the 2026 list.

MIAMI, Aug. 13, 2026 /PRNewswire-PRWeb/ -- First Due, the leader in end-to-end, AI-powered public safety software, has been named to the Inc. 5000 for the fifth consecutive year, ranking No. 647 overall and No. 68 in Software with a three-year revenue growth rate of 509%. It is again the highest-ranked Fire & EMS software company on the list.

The recognition comes a year after First Due closed a strategic minority growth investment led by JMI Equity, with participation from TCV and ongoing support from Serent Capital. The company has since put that capital toward expanding its engineering and product organizations, scaling implementation and support, broadening its go-to-market reach, and shipping AI across the suite at the fastest pace in its history.

Read full story -> https://hubs.li/Q04t5HtV0

/PRNewswire-PRWeb/ -- First Due, the leader in end-to-end, AI-powered public safety software, has been named to the Inc. 5000 for the fifth consecutive year,...

08/14/2026

Public Safety Software News:
As Backlash Increases, Flock Safety Updates Policies

The supplier of automatic license plate reading technology has tightened its privacy, data and other policies. This comes as foes of the company vandalize and steal its cameras across the country.

Flock Safety has updated privacy, auditing and other policies as the provider of automatic license plate reading technology faces an increasing backlash that includes alleged vandalism and theft.

Amid fresh reports that police officers have abused Flock surveillance data to stalk people, the 9-year-old public safety tech supplier will require customers to use the company’s recently launched Audit Assistance tool. Audit Assistance monitors activity from users and flags search patterns that run counter to an agency’s typical use of the technology.

More than one-third of Flock customers are already using the tool, according to a blog post published Thursday by company CEO Garrett Langley. All law enforcement customers must start using it by the end of the year.

Read full story -> https://hubs.li/Q04t5pp40

The supplier of automatic license plate reading technology has tightened its privacy, data and other policies. This comes as foes of the company vandalize and steal its cameras across the country.

08/14/2026

Public Safety Software News:
Built for Florida First Responders: Public Safety Agencies Across the State Modernize Public Safety Operations with Mark43

NEW YORK, Aug. 13, 2026 /PRNewswire/ -- From hurricanes and large-scale emergency response to rapidly growing populations and complex regional coordination, Florida public safety agencies require technology that is resilient, secure, and built to keep critical operations running in moments that matter most. Over the last 18 months, Mark43 has expanded its footprint across Florida with new agencies signing on, and successful deployments across the state representing a statewide movement toward more connected, resilient public safety operations.

"Public safety leaders across Florida are embracing technology that helps their teams work smarter and respond faster," said Bob Hughes, Chief Executive Officer of Mark43. "We're proud to provide the cloud-native, AI-powered platform that helps agencies streamline operations, reduce administrative burden, and focus more time on serving their communities."

The Mark43 Public Safety Platform combines Computer-Aided Dispatch (CAD), Records Management System (RMS), OnScene mobile workflows, Insights, AI-powered tools and an open platform architecture that supports Florida-specific compliance requirements, including FIBRS and NIBRS reporting.

Read full press release -> https://hubs.li/Q04t5s-R0

/PRNewswire/ -- From hurricanes and large-scale emergency response to rapidly growing populations and complex regional coordination, Florida public safety...

08/13/2026

📢 Join us one week from today!

Buck Mims and Mike Dent will unpack true cloud readiness for public safety agencies. They'll answer your questions and discuss what is most often overlooked during cloud-based public safety software evaluations.

Register today to join us on August 20th at 2pm -> https://hubs.li/Q04sVJvv0

A Public Safety Webinar with National Public Safety Group & eGroup Enabling Technologies   From CAD to RMS to JMS, public safety software is moving to the cloud, but are agencies ready? Join experts from National Public Safety Group (NPSG) and eGroup as they unpack what true cloud readiness looks l...