National Public Safety Group

05/29/2026

Public Safety Software News:
NCSO launches automated community engagement with Versaterm Inc CommunityConnect

The Niagara County Sheriff’s Office announces the launch of Versaterm CommunityConnect, an automated communication service designed to provide timely updates to community members after they call 9-1-1, or report a crime.

Beginning May 28, individuals who contact the Niagara County Sheriff’s Office may receive automated text or email updates regarding the status of their call, or case – if a matter is under further investigation. These notifications are intended to help residents better understand what happens after they request assistance, while also strengthening communication between the NCSO and the community it serves.

Read full story -> https://hubs.li/Q04jmL9p0

The Niagara County Sheriff's Office announces the launch of Versaterm CommunityConnect, an automated communication service designed to provide timely updates to community members after they call 9-1-1, or report a crime.

05/29/2026

Public Safety Software News:
Hexagon Spins Off Gov Tech Business Into New Company, Octave

Hexagon’s government technology business, geospatial-focused, will now be handled by Octave, a company spokesperson says. The new business, publicly traded on Nasdaq, has its headquarters in Alabama.
Government technology has a new player called Octave Intelligence.

Sweden-based Hexagon, an industrial technology company active in a variety of areas that range from aerospace to mining, has officially spun off the company, based in Alabama.

The new company includes Hexagon’s Asset Lifecycle Intelligence and Safety, Infrastructure and Geospatial divisions.
Read full story -> https://hubs.li/Q04jmdwt0

Hexagon’s government technology business, geospatial-focused, will now be handled by Octave, a company spokesperson says. The new business, publicly traded on Nasdaq, has its headquarters in Alabama.

05/28/2026

Public Safety Software News:
Motorola Solutions Sets Up AI Software ‘Hub’ in Boston

The public safety tech supplier says the project, focused on emergency response, involves much more than algorithms. Motorola Solutions recently bought a company that uses AI to sort non-emergency 911 calls.
Motorola Solutions wants to bring more AI power to Beantown.

The public safety technology giant said it has opened an “AI and resilience software hub” in Boston. Motorola will conduct research and development there for what the company, in a statement, called “applied AI and mission-critical, cloud-based solutions, powering the core platform that enables seamless emergency coordination and collaboration between private enterprises and first responders.”

In the statement, Motorola highlighted how schools and universities benefit from such AI public safety platforms.

“Our Boston hub represents a critical intersection where mission-critical AI meets real-world necessity,” said Mahesh Saptharishi, executive vice president and chief technology officer of Motorola Solutions, in the statement. “We aren’t just building algorithms; we’re delivering actionable intelligence for those who manage society's most complex security challenges.”

As with most areas of gov tech, artificial intelligence is tightening its grip on public safety, finding use in areas that range from police reports, gun and gunshot detection, 911 call center operations, jail surveillance and other tasks.

Read full story -> https://hubs.li/Q04jcPdm0

The public safety tech supplier says the project, focused on emergency response, involves much more than algorithms. Motorola Solutions recently bought a company that uses AI to sort non-emergency 911 calls.

05/26/2026

Public Safety Software News:
Dallas police launch new crime analysis software, expand drone response program

Department says new technology will help officers connect cases faster and reduce response times ahead of the World Cup.
Dallas police on Wednesday announced the rollout of new technology the department says will help officers analyze crime data faster and reduce response times, including a new data integration platform and an expanded drone response program.
The department introduced a data integration system called Peregrine, which consolidates information from more than 10 existing platforms into a single system. Those platforms include Evidence, the department’s records management system, computer-aided dispatch and jail records.

“They can identify common addresses, common vehicles, common persons,” officials said during a demonstration of the software.

Sgt. Adam Reinhart of the Dallas Police Department said the system will also integrate additional data sources, including city citations, certificate occupancy data and Flock electronic license plate reader information.

Read full story -> https://hubs.li/Q04hXklc0

Dallas police introduced new crime analysis software and expanded its drone response program to help reduce response times.

05/25/2026

Today we honor the men and women who made the ultimate sacrifice in defense of our country. Their sacrifice is the foundation of our freedom and safety.

May we always remember their courage, the cost of peace and the legacy they leave behind.

05/20/2026

Public Safety Software News:
Mark43 partners ForceMetrics to boost public safety data

Mark43 has partnered with ForceMetrics to target public safety agencies.

The arrangement combines Mark43's public safety software with ForceMetrics' data analysis and decision-support tools, which will integrate with Mark43's platform.

Public safety agencies often store operational data across separate systems, including computer-aided dispatch, records management and jail management software. The partnership is intended to make that information easier to access across field operations, dispatch, command and investigations.

ForceMetrics said its Velocity product is designed to surface relevant information from fragmented datasets in seconds without specialist training. Average adoption has exceeded 75% of users across roles ranging from sworn officers to civilian staff, according to the company.

Mark43 provides cloud-based software used by police and other public safety organisations, while ForceMetrics focuses on bringing together data from separate systems into a single operational view. Both products run on AWS GovCloud.

Read full story -> https://hubs.li/Q04hftcb0

Agencies using separate dispatch and records systems could gain faster access to joined-up data as the two companies integrate their tools.

05/19/2026

we're ready to see you at booth 227!

Stop by during this afternoon's Networking event, enter to win an Amazon gift card and let us know how your public safety software project is going.

05/19/2026

Public Safety Software News:
Versaterm Appoints Michael Pelfrey as Chief Revenue Officer

MESA, Ariz., May 19, 2026 /PRNewswire/ -- Versaterm, a leading provider of public safety technology solutions, names Michael Pelfrey as Chief Revenue Officer. In this role, Pelfrey will lead Versaterm's global sales organization and go-to-market strategy, focused on strengthening enterprise ex*****on and deepening customer partnerships. His appointment comes as Versaterm expands its integrated platform and broadens its global presence.

Read full announcement -> https://hubs.ly/Q04h7Qz60

/PRNewswire/ -- Versaterm, a leading provider of public safety technology solutions, names Michael Pelfrey as Chief Revenue Officer. In this role, Pelfrey will...

05/18/2026

Public Safety Software News:
Problem-solvers by nature: How Virginia Beach Fire put AI to work

From scheduling to training manuals, VBFD firefighters are using AI to cut through admin workload and keep people focused on higher-value work

By Battalion Chief Noel Garo and Master Firefighter Dan Fernandez

There was no single moment or conference epiphany. What started this was a series of conversations with coworkers and what kept coming up was that a lot of us had already been using AI on our own time — a personal interest, something we were experimenting with outside of work. At some point, someone started applying it to something job-related. Then someone else did. That’s how it spread.

What we began to notice, through conversations across the department, was that the problems our people were solving were increasingly administrative. Scheduling backlogs. Documentation mountains. Research that took weeks. Work that consumed time that could have been spent on training, people, on the bigger picture. Artificial intelligence, it turns out, was built for exactly this kind of friction.

Read full story -> https://hubs.li/Q04gRRct0

From scheduling to training manuals, VBFD firefighters are using AI to cut through admin workload and keep people focused on higher-value work

05/18/2026

Public Safety Software News:
SoundThinking Appoints David Jochim as Senior Vice President of TechnoLogic and Professional Services

FREMONT, Calif., May 14, 2026 (GLOBE NEWSWIRE) -- SoundThinking, Inc. ( SSTI ) , a leading public safety technology company, today announced the appointment of David Jochim as Senior Vice President of TechnoLogic and Professional Services, effective June 1. Mr. Jochim will oversee SoundThinking’s TechnoLogic division and lead development, deployment and customer support for the CaseBuilder case management solution. TechnoLogic is a division of SoundThinking ( SSTI ) that provides custom managed services and development for the NYPD’s on-premises Enterprise Case Management System and adjacent enterprise applications.

Most recently, Mr. Jochim served as Vice President of Customer Success and Program Management at Zetron, Inc., a mission-critical communications company serving 911 centers and public safety agencies globally. Before that, he spent seven years at Mark43, a leading public safety software company, initially as Vice President of Deployments and then as Chief Operating Officer, scaling the company through a $250 million venture financing round and into markets across North America, Europe, and Asia-Pacific. He began his career as a Captain in the United States Air Force and later held leadership roles at Deloitte and Dataminr, a data analytics company. He holds a Bachelor of Science in Mathematics and an MBA from the University of Notre Dame.

Read full announcement -> https://hubs.li/Q04gQ49r0

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