Percepta

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Percepta From its inception, Percepta has specialized in creating customer loyalty to its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

10/16/2026

🇹🇭 Looking back at Customer Service Week in Thailand! 🎉

Our Thailand team brought the energy, smiles, and plenty of fun to this year's celebration!

Take a look at some of the great moments they shared and the memories they made along the way!

Do you love bringing people together, creating memorable experiences, and building a positive workplace culture?We are l...
10/09/2026

Do you love bringing people together, creating memorable experiences, and building a positive workplace culture?

We are looking for an Employee Engagement Coordinator (Site Administrator) to join our Houston team! In this hands-on, onsite role, you’ll help bring our workplace to life by planning engaging employee activities, coordinating events, supporting community initiatives, and finding creative ways to strengthen connections across our team.

We’re looking for someone who is creative, proactive, highly organized, and passionate about creating meaningful employee experiences. From coordinating exciting events and volunteer opportunities to managing site communications and supporting daily operations, you’ll play an important role in making Percepta a great place to work.

Ready to make an impact? If you’re a natural connector who loves turning ideas into action, we’d love to hear from you! Explore this opportunity and apply today to join the Percepta team in Houston, TX.

Apply now: https://percepta.taleo.net/careersection/10300/jobdetail.ftl?job=04FCH&src=JB-19040

10/08/2026

This week is all about celebrating the people who make what we do possible!

Our President, Thomas, has a special message for our teams across Percepta.

Behind every customer interaction is a lot of hard work, collaboration, and dedication, and we want to make sure those efforts don't go unnoticed.

Happy Customer Service Week!

Are you a native German speaker who loves making a difference for customers?We’re looking for a Bilingual German Custome...
10/07/2026

Are you a native German speaker who loves making a difference for customers?

We’re looking for a Bilingual German Customer Experience Specialist to join our team and represent a globally recognised automotive brand. This is an exciting opportunity to use your language skills, communication strengths and passion for customer service to build trusted relationships and deliver exceptional experiences across phone, email and live chat. You’ll be a key point of contact for German-speaking customers, helping with everything from product and technical enquiries to after-sales support and issue resolution.

If you’re fluent in German (native/C2 level), confident in English, and have experience in customer service or a contact centre environment, we’d love to hear from you. Automotive experience is a bonus, but above all, we’re looking for someone who is empathetic, solution-focused and passionate about putting customers first. Ready for your next career opportunity? Apply today and join us in creating outstanding customer experiences.

Learn more about the role and apply now at https://percepta.taleo.net/careersection/10400/jobdetail.ftl?job=04FBR&src=JB-19040

10/05/2026

Happy Customer Service Week!

We’re kicking off the week with a special message from a few of our Allen Park leaders! 💙

To our teams around the world, thank you for everything you bring to Percepta. This week is about celebrating you and the difference you make for our customers, clients, and each other.

Hit play to hear what our Allen Park team has to say, and stay tuned for more moments throughout the week!

How do you know when AI is truly delivering value? The right data tells the story.We’re looking for an AI Measurement an...
09/25/2026

How do you know when AI is truly delivering value? The right data tells the story.

We’re looking for an AI Measurement and Analytics Specialist in Cainta to help ensure our AI adoption and value decisions are grounded in accurate, meaningful data. In this role, you’ll own measurement from baseline and post-deployment data capture through the dashboards and scorecards that inform GO / ITERATE / STOP decisions — while making sure the numbers reflect the real experience of agents and customers, not just system telemetry.

We’re looking for a detail-oriented analytics professional with 4+ years of experience in advanced data analytics, reporting, or business intelligence, ideally within a contact center or customer experience environment. Experience with KPI and baseline measurement, pre/post analysis, dashboard development, data governance, and AI or automation performance tracking is a plus. If you’re passionate about using data to measure what’s working, uncover what needs to improve, and help shape smarter AI adoption, we’d love to hear from you.

Learn more about the role and apply today at https://percepta.taleo.net/careersection/10400/jobdetail.ftl?job=04E54

Another win for Percepta! 🏆We’ve been named one of Comparably’s Best Companies for Perks & Benefits, based on feedback f...
09/25/2026

Another win for Percepta! 🏆

We’ve been named one of Comparably’s Best Companies for Perks & Benefits, based on feedback from our employees!

And we can’t talk perks without a shoutout to Perci Perks! From earning rewards and joining monthly activities to giving a teammate some well-deserved kudos, our award-winning program brings a little extra fun to the Percepta experience.

We’re proud to earn a spot on this year’s list and add another award to the collection! 🙌

A visit to our Allen Park site came with a little birthday surprise for our President, Thomas! The team couldn’t let the...
09/23/2026

A visit to our Allen Park site came with a little birthday surprise for our President, Thomas!

The team couldn’t let the occasion pass without celebrating and making the day a little more memorable.

09/22/2026

We’re still celebrating 20 years of Percepta Philippines!

Reaching two decades is an incredible accomplishment, and we’re proud to keep the celebration going with another look at how our team marked the occasion.

So many people have contributed to Percepta Philippines over the last 20 years, and it was great to see our team come together to celebrate everything they’ve accomplished.

Congratulations again to our colleagues in the Philippines!

Taking the culture conversation to Dallas! 🙌Our VP of HR, Lori Bishop, took the stage at Future of Work Dallas to share ...
09/16/2026

Taking the culture conversation to Dallas! 🙌

Our VP of HR, Lori Bishop, took the stage at Future of Work Dallas to share her expertise, connect with fellow HR professionals, and have a little fun along the way.

Nice job representing Percepta, Lori!

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