Percepta

From its inception, Percepta has specialized in creating customer loyalty to its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

09/05/2026

Long weekend mode: ON. 😎

However you’re spending your Labor Day, we hope there’s plenty of time for good food, good company, and a little well-earned R&R.

From all of us at Percepta, have a safe and happy Labor Day!

09/02/2026

Today, we’re celebrating Global Talent Acquisition Day and our incredible Talent Acquisition teams around the world! 💚

From making that first connection to helping someone find their next opportunity, our TA teams play an important role in bringing great people to Percepta.

Thank you for everything you do to help our teams grow and welcome new talent to Percepta. Today, we celebrate you!

09/01/2026

What a reason to celebrate! 🎉

For 20 years, Percepta Philippines has been home to talented people, great teamwork, and plenty of memories along the way.

Today, we’re celebrating everyone who has contributed to our success and continues to move us forward. Thank you for being part of it!

Happy 20th, Percepta Philippines!

08/28/2026

How do you know when AI is truly delivering value? The right data tells the story.

We’re looking for an AI Measurement and Analytics Specialist in Cainta to help ensure our AI adoption and value decisions are grounded in accurate, meaningful data. In this role, you’ll own measurement from baseline and post-deployment data capture through the dashboards and scorecards that inform GO / ITERATE / STOP decisions — while making sure the numbers reflect the real experience of agents and customers, not just system telemetry.

We’re looking for a detail-oriented analytics professional with 4+ years of experience in advanced data analytics, reporting, or business intelligence, ideally within a contact center or customer experience environment. Experience with KPI and baseline measurement, pre/post analysis, dashboard development, data governance, and AI or automation performance tracking is a plus. If you’re passionate about using data to measure what’s working, uncover what needs to improve, and help shape smarter AI adoption, we’d love to hear from you.

Learn more about the role and apply today at https://percepta.taleo.net/careersection/10400/jobdetail.ftl?job=04E54

08/27/2026

ICEE break? Say less. 😎🧊

A little time away from the desk + ICEEs + some pretty great company = an afternoon well spent.

Your next career move could be a pretty cool one. 😎 Check out our open opportunities - https://www.percepta.com/careers

08/21/2026

Ready to lead the next wave of AI innovation? We are looking for a Senior AI Solutions Deployment & Integrations Lead in Cainta to help turn AI solutions into reliable, scalable experiences for agents and customers across our global operations. In this role, you’ll lead deployment readiness and ex*****on, drive AI validation and technical go-live gates, and help ensure agents and supervisors are prepared and confident when new tools go live.

We’re looking for a strategic, hands-on leader with 5+ years of experience in deployment management, implementation, or technical program management within a contact center or customer experience technology environment. Experience with AI or automation initiatives, CCaaS/CRM platforms, multi-site rollouts, and change management is a plus. If you’re ready to help bring innovative AI solutions from design to successful deployment, we’d love to hear from you.

Learn more about the role and apply today at https://percepta.taleo.net/careersection/10400/jobdetail.ftl?job=04E56&src=JB-19040

08/20/2026

🤝

Our teams filled the boxes with backpacks, notebooks, pencils, and plenty more for local students heading back to school. ✏️

A big THANK YOU to everyone who donated and helped make our Back-to-School Supply Drive a success!

08/12/2026

When your teammates are usually a few countries (and time zones!) away, getting everyone in the same room is kind of a big deal. 🌎

Our Learning Delivery Managers traded virtual meetings for a few days together in Houston for their global summit, bringing perspectives from across Percepta to the same table.

They talked about where learning is headed, shared what they’re seeing across their regions, connected with our Houston Operations leaders, and made the most of some rare face-to-face time.

Different parts of the world, one pretty incredible group of people.

Swipe through for a look at their time in Houston! 📸

08/07/2026

We're growing our Finance team and are looking for a talented Financial Accountant to join us in the United Kingdom.

If you're a qualified accountant with at least 3 years of post qualification experience and you're ready to take the next step in your career, this is your opportunity to make an impact in a truly global organisation. You'll work across the EAPAC region, partnering with international teams to deliver financial reporting, analysis, budgeting, forecasting, payroll oversight, and compliance, all while helping drive business performance and continuous improvement.

At Percepta, you'll be part of a collaborative, people first culture where your expertise is valued, your development is supported, and your work makes a difference. If you thrive in a fast paced environment, enjoy solving complex challenges, and want to build your career with a global leader, we'd love to hear from you.

Learn more about the role and apply today at https://percepta.taleo.net/careersection/10400/jobdetail.ftl?job=04DZQ&src=JB-19040

08/04/2026

We're proud to see our very own Omar Riahi featured on the latest episode of the Field Frequency Podcast.

As the automotive industry evolves, customer experience is becoming just as important as the technology itself. In this conversation, Omar explores topics including EV onboarding, charging reliability, fleet electrification, software-defined vehicles, and how connected mobility could reshape the customer journey.

Thank you to the Field Frequency Podcast for the opportunity to share the discussion.

Listen to the episode here: https://fieldfrequency.com/2026/07/31/field-frequency-episode-36/

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Allen Park, MI

Website

http://www.percepta.com/, https://www.instagram.com/perceptapeople, https://www.youtube.com/@perceptapeople, https://www

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