Sol-Ark Customer Experience

Sol-Ark Customer Experience Dedicated to Sol-Ark Customers | Support & Community
Helping Sol-Ark users get the most from their systems.

This page provides guidance, support, and updates to improve the Sol-Ark customer experience.

06/25/2026

The storm doesn't decide what stays powered. You do.

When the grid goes down, your family's comfort shouldn't have to.

With whole-home backup from the Sol-Ark 18K, you can keep the AC running, the refrigerator cold, the lights on, and the devices you rely on powered through outages.

Because backup power isn't just about electricity.

It's about protecting the life you've built.

⚡ Whole-home backup
🏠 Whole-home comfort
🔋 Peace of mind when it matters most

12/18/2025

Sol-Ark University: Level Up Your Installation Expertise

Sol-Ark University is your go-to training platform built to make every installation smoother, faster, and more reliable. Installers get direct access to certified product training, NABCEP-approved courses, live engineering-led webinars, and step-by-step on-demand modules covering real-world scenarios from residential design and AC-coupling to multi-inverter commercial projects.

Whether you're new to Sol-Ark or looking to sharpen your advanced skills, our courses help you design smarter systems, avoid common installation pitfalls, and deliver high-performance solutions your customers can trust.

Train with the best → sol-ark.com/solar-installers/sol-ark-university/

12/18/2025

At Sol-Ark, we’re always looking for partners who help installers deliver smarter, stronger, and more resilient energy storage solutions. The Pytes V16 checks every box.

With 16 kWh usable (scalable to 256 kWh), IP66 outdoor durability, and an impressive 8,000-cycle lifespan, the V16 pairs seamlessly with Sol-Ark hybrid inverters to build robust whole-home backup and off-grid systems.

Its UL9540 Ed.3 certification and built-in safety features give installers peace of mind, while scalable power makes it ideal for residential and light-commercial applications.

If you're looking to integrate the Pytes V16 into your next Sol-Ark installation, explore where you can purchase Pytes products below:

👉 https://www.pytesusa.com/where-to-buy/

Together, Sol-Ark and Pytes deliver reliable power, smarter storage, and long-term performance.

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Allen, TX

Telephone

(972)5758875

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