The purpose of this group is to obtain fair and accurate customer feedback regarding on-line buyer and seller experiences via surveys. This information will be available to all potential customers that want to do business with you allowing them to make an informed, unbiased opinion about your service and product without outside interaction. Each paid member ($25 per year) receives a personal surve
y link branded with their name or company name.
2. Members can add the branded link to their invoice and ask the customer to complete the survey
3. A file will be created for each paid member and the monthly survey reports will be added to the folder allowing your customers to see the results. Payment is due at the time of membership via PayPal. 30 day money back guarantee no questions asked. How much does it cost to become a member of The Truth Online:
It costs $25 per year due at time of membership via PayPal
2. What is the refund policy:
Full Refunds will be made if you cancel within 30days, after 30 days, refunds will be on a prorated basis at $1 per month. No questions asked, just simple send a request to [email protected]. All refunds will be posted with a receipt number on the member file for transparency.
3. Why is there a charge to join this group:
The charge covers the cost of the paid subscription to Survey Monkey and the administrative efforts to provide branded surveys, survey links and reports. Membership also include Facebook marketing and additional shipping charges up to $25.
4. Can I sell my products on The Truth Online:
Unfortunately you are not able to sell in this group. As the group grows we would be happy to add a link on our site for many of the great selling groups on Facebook.
5. Will anyone be able to post feedback about me on the timeline:
Absolutely not !!!!! The only feedback will your surveys. Any negative post will be deleted immediately with question.
6. Who will be able to see my surveys:
Anyone that joins the group will be able to see your surveys, all surveys are anonymous so you as a member will not be able to see your own customer individual responses.
7. What if I receive and unfavorable survey response:
In the event that you receive an unfavorable response the admin will contact the buyer and encourage a resolution. That particular survey will not be included in your results for 45 days, providing you to come to a resolution. After 45 days a new survey will be sent to the buyer and that survey will stand.
