FRM Solutions

FRM Solutions Franchise Relationship Management tools, powered by Microsoft Dynamics CRM. FRM Solutions changes all that.

At FRM, our name defines us: “FRM” is an acronym for Franchise Relationship Management which is precisely what we empower franchisors to facilitate. No one likes having limited options when it comes to running their business, but for years that’s pretty much all that franchisors had available to them. For the longest time, there were just a handful of software options for franchisee relationship

management. Our product is built on an “open” platform as an extension of world-class Microsoft Dynamics CRM. FRM Solutions is a robust, out- of-the-box solution tailored specifically to the needs of franchisors for the management of their franchised relationships. As a sister company to ARKE Systems, FRM has some of the best and brightest marketing technologists, computer scientists, and web/mobile app designers and developers to draw from, all in-house and available – local resources right here in Atlanta, GA. As an enterprise level, custom solution provider for major corporations, ARKE delivers award-winning CRM, CMS, and Extranet/Intranet services to companies like AFLAC, Georgia Pacific, Turner Broadcasting, SPANX, and some 300 more clients of all sizes. Those same resources are making our out-of-the box systems affordable and available to franchisors of all sizes too. FRM Solutions is also proud member of the (IFA) International Franchise Association’s Supplier Forum, is a Microsoft President’s Club Award winner, and a past nominee for Gartner’s CRM Excellence Award.

07/29/2024

It's National Chicken Wing Day America... FEEL THE HEAT
and
SAVOR THE
FLAVOR!

This week on Franchise Today, Keith Gerson takes center stage. From teenage Hippie Rocker, to Franchise Rock Star, this ...
05/30/2024

This week on Franchise Today, Keith Gerson takes center stage. From teenage Hippie Rocker, to Franchise Rock Star, this industry icon is filled with fascinating stories and he shares them all, this week on Franchise Today.Available for immediate download at www.franchisetodaypodcast.com or wherever podcasts are found.

Welcome to Franchise Today as it celebrates its 14th year in 2023 Join host Stan Friedman, President of FRM Solutions every Wednesday at 12 PM ET / 1...

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02/05/2024

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It's not too late: Register for the IFA Convention Feb.17-20 in Phoenix. Use Promo Code "TODAY" and save $100This week on Franchise Today, Matt Haller, President and CEO of the International Franchis...

This week on Franchise Today.  Subscribe today, and never miss an episode.  Or, new interviews are available every Wed. ...
01/23/2023

This week on Franchise Today. Subscribe today, and never miss an episode. Or, new interviews are available every Wed. @ noon ET.

This week we hear from Scott Zide, CEO of Empower Brands. He started out as an Outdoor Lighting Perspectives franchise owner in St. Louis, Missouri, in 2000, and in 2002 was hired by the brand as a consultant, to help develop and support new franchisees. He became Vice President of the brand in 2004...

This week I am joined by Mark Jameson, a member of my Franchise Fam.  Download today and never miss an episode.  Or, new...
01/17/2023

This week I am joined by Mark Jameson, a member of my Franchise Fam. Download today and never miss an episode. Or, new interviews available every Wed. @ noon ET.

Mark Jameson's career is as entertaining to hear about, as he is informative and enlightening. Join us this week and learn about his story and the growth and development of Propelled Brands, under the leadership of former IFA Chairwoman, Catherisne Monson.

Season 14, Episode 1 kicks off with a global POV.  Subscribe today and never miss an episode.  Or, downloads available a...
01/10/2023

Season 14, Episode 1 kicks off with a global POV. Subscribe today and never miss an episode. Or, downloads available at noon ET, every Wednesday.

Rafik Farouk began his illustrious career in hospitality in Egypt, right out of culinary school. Some 30 years later, he's done it all. From tending bar to International Operations and Franchise Development. Rafik's depth of experience has seen it all too, from both the franchisee and franchisor sid...

C-ya in 23!  Happy Holidays!
12/14/2022

C-ya in 23! Happy Holidays!

Until we meet again in the new year, may you and yours have a safe and joyeous Holiday Season. I return on January 11th at noon ET and will be joined by Rafik Farouk, Senior Director of GLobal Development at P.F. Changs. Until then, Merry Christmas, Happy Hanukkah, Habari Gani, Good Boxing Day to my...

This week I end Season 13 of Franchise Today with a look back over 2022 and a look ahead to January 10th and the premier...
12/06/2022

This week I end Season 13 of Franchise Today with a look back over 2022 and a look ahead to January 10th and the premier of Season 14, featuring Rafik Farouk, Senior Director of Global Development at P.F. Chang's. HAPPY HOLIDAYS to one and all. I share those greetings more specifically, albeit it not so politically correct, during the podcast.

This week we close out Season 13 of Franchise Today with a quick review of 2022 and a look ahead to 2023. Violating every rule of PC (Political Correctness) I will wish you all the very best for a safe and Happy Holiday Season, calling out some of those holidays by their correct and proper names. :)

11/29/2022

I hope you all had a safe and Happy Thanksgiving. I certainly have enjoyed my break on the beaches of Amelia Island, FL. This week I reprise my interview with Franchise Business Review's Emily George. Anyone who knows her, gives thanks for the opportunity to do so. What a better way to bring the Tha...

A fascinating, successful growth pattern and plan, that is screaming success!  Subscribe today and never miss an episode...
11/15/2022

A fascinating, successful growth pattern and plan, that is screaming success! Subscribe today and never miss an episode. Or available for download, Wed. @ noon ET..

This week I present my interview with Jeremy Morgan, CEO of WellBiz Brands, the pre-eminent beauty and wellness franchise portfolio including Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage®, and Fitness Together®. Boasting some nearly 250,000 members and $500....

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