Crawford & Company

Crawford & Company Restoring lives, businesses and communities.

05/27/2026

Eighty-five years ago, our founders set the standard. Today, we continue to raise it.

This May 27, we celebrate Founders Day, honoring Crawford’s legacy of claims expertise and our ongoing evolution to meet an ever-changing industry.

From our earliest days to today’s technology enabled solutions, we’ve grown by learning from every challenge, adapting with the times, and continuously raising expectations for ourselves—and for the industry.

Eighty-five years of leadership doesn’t happen by standing still. It happens through experience, progress and an unwavering commitment to delivering the best in the business, today and for generations to come.

👉 Learn more about our journey and what’s ahead: https://ow.ly/7G6V50Z4JCR

Getting the care you need shouldn't cause additional mental and physical strain. As health care shortages persist, delay...
05/21/2026

Getting the care you need shouldn't cause additional mental and physical strain. As health care shortages persist, delays in claims prolong care and a lack of communication continues, claimants constantly feel the consequences.

Technology, however, has begun playing a key role in in bridging those gaps, especially in the early stage of a claim. Our Larkin Shull Rau of Broadspire comments on how the integration of technology makes an impactful difference in health care.

Read the full article here: https://ow.ly/cB3z50Z1Hs1

At this year's RISKWORLD, one of the most valuable AI conversations wasn’t theoretical—it was practical.In a recent inte...
05/19/2026

At this year's RISKWORLD, one of the most valuable AI conversations wasn’t theoretical—it was practical.

In a recent interview with P&C Specialist, Daniel Garrett, Chief Claims Officer at Broadspire, shared how a focused, human‑in‑the‑loop AI deployment helped reduce regulatory penalties by 95% by creating visibility and accountability where it mattered most. It’s a clear example of how disciplined, incremental adoption is delivering real results today.

👉 Read the full article to explore Daniel's insights and why pragmatic AI is outperforming hype‑driven transformation: https://ow.ly/4G9B50YYt47

Recent flood events have shown that serious flooding isn’t just a coastal issue or primarily driven by hurricanes. Inten...
05/13/2026

Recent flood events have shown that serious flooding isn’t just a coastal issue or primarily driven by hurricanes. Intense rainfall, flash floods and severe convective storms are causing significant losses well outside mapped hazardous flood zones.

In a recent interview with Olivia Overman from Independent Agent Magazine, Crawford’s VP of Cat Operations, Richard Folkman, shares how the evolution of floods has affected the insurance market and how agents’ roles, and the conversation around flood risk, has shifted.

👉 Swipe through to see his insights and click the link in the comments to read the full article.

05/12/2026

Last week's RISKWORLD conference was filled with meaningful connections and major knowledge gains.

Now that our teams have returned home, we're taking the opportunity to pause and reflect—not just on where the industry is headed, but on how we’re preparing for what’s next.

In between last week's sessions, we asked some of our team members what "Built for the Future" means to them. Their answers highlight how thoughtful culture and disciplined ex*****on create lasting advantage.

As cargo thefts continue to increase and become more sophisticated, fleets are feeling the impact through increased insu...
04/30/2026

As cargo thefts continue to increase and become more sophisticated, fleets are feeling the impact through increased insurance costs.

In a recent Transport Topics article, our very own Valorie Steinbeck shares her insights on how businesses can better safeguard their shipments.

Read to the full article to learn how to stay ahead: https://ow.ly/jLR650YRlMl

04/22/2026

They're invisible, persistent and increasingly impossible to ignore. PFAS have been around for decades, but the full scope of their environmental and financial impact are only now coming into focus.

In this special Earth Day video, Ben Delgado, senior general adjuster and environmental practice leader for Crawford Canada, explains how these "forever chemicals" are contributing to long-tail claims, evolving regulation and increasing financial costs for insurers and their clients. Because understanding the risk is the first step in managing it.

Learn more:
https://ow.ly/zG2250YNC4w

04/14/2026

Our latest Crawford Chat dropped last week, and this is one you don't want to miss.

In this episode, Karissa Harrington shares the most rewarding part of her role as AVP of Membership Services & Recruitment at Crawford. From serving and mentoring to helping employees chart their career paths, Karissa embodies leadership with heart.

Catch even more insights and wisdom from our conversation with Karissa in the full episode.

https://ow.ly/BZ0F50YIZ4w

From catastrophic volatility and shifting regulation to AI‑driven transformation and changing market cycles, 2026 will t...
04/09/2026

From catastrophic volatility and shifting regulation to AI‑driven transformation and changing market cycles, 2026 will test how prepared the insurance industry truly is.

Our Built for the Future: U.S. Predictions 2026 report brings together insights from leaders across Crawford to examine what’s changing and what it will take for claims organizations to stay resilient, adaptable and ready for what’s next.

Read the full report to explore the key trends shaping the year ahead and see how forward‑thinking organizations are preparing for 2026. https://ow.ly/78S450YFcrL

04/08/2026

Natural catastrophe activity is becoming more erratic, and 2026 may be a turning point for insurers. The real challenge won’t be scale alone, but the uneven, unpredictable flow of claims that follow major events.

Jeff Davis, SVP of Global Technical Services, explains why operational agility is now a critical differentiator in catastrophe response.

📘 Read more insights in our 2026 predictions report: https://ow.ly/sy2750YFc8x

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