Pathways/MISI ServicePoint Support

10/07/2019

Full details of newly updated HUD HMIS Data Standards - and their implementation in ServicePoint.

A brief review of the latest changes to Homeless Management Information System data standards, and their implementation in ServicePoint HMIS software.

03/27/2018

New ServicePoint Housing Inventory Chart (HIC) Supplement and Sheltered/Unsheltered Point in Time (PiT) reports are ready, in time for CoCs to prepare for HIC and PiT submissions at the end of April. These reports contain recent HUD changes and minor fixes.

03/21/2018

A new version of HUD's HMIS Data Dictionary is now available.

Version 1.3 contains several minor revisions aimed at making the Data Dictionary more more useful to HMIS users.

HMIS data standards have been established by the U.S. Department of Housing and Urban Development (HUD), the U.S. Department of Health and Human Services (HHS), and the U.S. Department of Veterans Affairs (VA) to allow for standardized data collection on homeless individuals and families across syst...

03/08/2018

New VA SSVF Data Collection Requirement

SSVF Project Entry and Project Exit assessments now include a question about employment status.

Pathways MISI has added the question to entry and exit assessments for all SSVF-funded Homelessness Prevention and Rapid Re-housing programs. The additional question is now required by the Veterans Administration, so it can obtain employment information about the people served in these programs.

Effective immediately, employment Status data must be collected for actively enrolled heads of households and other adults who receive SSVF-funded Homelessness Prevention or Rapid Re-housing. The VA will check data quality for this field beginning with the June 2018 SSVF upload.

If you are an SSVF grantee in an Pathways MISI partner community and have questions about this new requirement, reach out to us at help.pathwaysmisi.org or 800-536-6474.

11/06/2017

SSVF Fixes Now Available - ServicePoint 5.12.52 has been released - it includes several important fixes to the SSVF Export, including the issue regarding files missing from the export.

REMINDER: As long as you submitted your export to the VA by Monday, November 6th, you can make corrections until Thursday, November 9th.

07/20/2017

ServicePoint version 5.12.43 is now available. This minor upgrade implements fixes for HUD CoC APR, ESG CAPER, and PATH reports.

To correct an issue that has affected some Pathways MISI clients, Mediware developers adjusted report logic to include income records whose end dates are the same as the Entry, Interim, or Exit, respectively.

For more information about this software release, contact us.

06/08/2017

Mediware will expand the Wednesday weekly ServicePoint maintenance window on 06/14/2017 to two hours between 9:00 PM and 11:00 PM CST.

The extra maintenance window time is needed so that engineers can perform upgrades on Advanced Reporting Tool (ART) servers.

05/08/2017

What is HUD's strategy to encourage HMIS data quality, system level data analysis and project level data analysis? Here's the plan for the next 12 months:

This message describes HUD’s data strategy and its vision for how communities should use data to best accomplish our ultimate goal of ending homelessness for individuals and families. HUD began requiring communities to implement Homeless Management Information Systems (HMIS) 15 years ago, and HMIS d...

05/02/2017

HUD has released its 2017 HMIS Data Dictionary, available for download at https://www.hudexchange.info/resource/3824/hmis-data-dictionary/ . Look for new required system logic and data dependencies, and new and changed data elements to be incorporated in ServicePoint by October 1.

04/03/2017

CommunityPoint is now less vulnerable to malicious Internet bots that try to crash sites by overwhelming them with searches and other requests.

Mediware engineers have implemented a security measure that bans any visitor whose activity resembles that of a bot - such as executive a huge number of actions in a small amount of time. Human CommunityPoint users should not be affected by this change.

03/31/2017

Most System Performance Measures (SPMs) reports required for this year's Continuum of Care funding process are now available in ServicePoint's ART Gallery. Others will be available soon.

Continua of Care have until May 31, 2017 to submit HUD System Performance Measures (SPMs) for scoring in this year's Continuum of Care funding process. This year, HUD is also allowing you to re-submit previous year (2015) SPM results.

These reports are now available:
- 0701 Exit to PH w/Return to Homelessness, Metric 2
- 0702 Number of Homeless Persons, Metric 3.2
- 0703 Income Growth for CoC Funded Projects, Metric 4
- 0706 Permanent Housing Placement-Retention, Metric 7

The following reports are not yet ready for use:
- 0700 Length of Time Homeless, Metric 1 - adding Metric 1b.
- 0704 Newly Homeless Persons, Metric 5 - coding change.

0705A and 0705B reports are for communities approved to serve Category 3 Homeless clients. As these reports are not required this year, we do not expect Mediware to release them soon.

Important Note: to ensure you are running the correct SPM reports, make sure you are using reports from the following folder: Public Folder > ART Gallery reports and Resources > ART Gallery Reports.

02/22/2017

CALENDAR ALERT: The Homelessness Data Exchange (HDX) will be open between 03/1/2017 and 05/01/2017 for the upload and submission of your Continuum of Care's 2017 Point in Time (PiT) and Housing Inventory Chart (HIC) reports.

All reports for this submission are available in the ART Gallery as shown below:
• 0628 - HIC Supplemental - V7 - This report has been created to provide the client and household data needed to complete the PIT count column of the Housing Inventory Count in the HIC module of the HUD HDX. It also provides RRH counts as required.
• 0629 - Housing Inventory Chart - V14 - This report produces the HMIS available elements needed for the Housing Inventory Count required by HUD.
• 0630 - Sheltered-Unsheltered PIT 2016 - V19 - This report has been created to provide the client and household data needed to complete the sheltered and unsheltered portion of the “Homeless Populations” tab and the “Homeless Subpopulation” tab in the Annual Point-In-Time module of the HUD HDX.