Donnelly Communications, Inc.

07/11/2017

Menaissance,mobile, and more. Check out this article on under-the radar retail trends for 2017 https://www.forbes.com/sites/bryanpearson/2016/12/28/7-under-the-radar-retail-trends-for-2017/2/

06/20/2017

Happy Anniversary Donnelly!

06/02/2017

Millennials are buying luxury brands just as much as older consumers. Check out this infographic from ADWEEK to learn more about multicultural millennials.
http://ity.vc/millennial

Multicultural millennials make up nearly half of the demographic. And new research from Buzz Marketing Group sheds light on media, tech and shopping trends coming from this segment. "When it comes to loyalty, multicultural millennials give as much as they get," said Buzz Marketing Group CEO and foun...

05/15/2017

In these highly competitive times, it’s become increasingly difficult to hold onto customers. Retention is tough, and client growth is even harder with fickle clients and fleeting loyalty. It turns out, building deep, loyal, profitable client relationships isn’t as complex as the DaVinci code. In fa...

05/09/2017

Use of mobile devices is the new normal for customer service:

More consumers call from a smartphone (58%) than a landline (41%)

83% of customers use mobile applications for customer support

53% use their mobile device to research products or services before making a purchase.

See more trends from ICMI and Boldchat at http://www.icmi.com/~/media/Files/Resources/Whitepapers/33989_ICMI17_LogMeIn_10Strategies(1).ashx

04/18/2017

We're hiring! Apply now.

03/01/2017

Great visual from Brian Costanzo, President & CEO of Society of Consumer Affairs Professionals https://www.linkedin.com/pulse/customer-care-heart-your-organization-brian-costanzo-cae

As a customer care professional, do other departments in your organization send you thank you notes for your contribution? Does the C-suite recognize

11/03/2016

Donnelly is hiring TODAY. Job Fair from 1pm to 3 pm.Interviews will be conducted so please allow two hours for this event. The Job Fair will take place in our Atlanta office, 1776 Peachtree St. NW, Suite 700N. Parking is available one block south of our location at Brookwood Place, 1735 Peachtree St. Please park behind Kaiser Permanente in the lower left parking

10/31/2016

Donnelly is hiring qualified candidates on Thursday, November 3 at a Job Fair from 1 pm to 3 pm. Interviews will be conducted so please allow two hours for this event. The Job Fair will take place in our Atlanta office, 1776 Peachtree St. NW, Suite 700N.

Parking is available one block south of our location at Brookwood Place, 1735 Peachtree St. Please park behind Kaiser Permanente in the lower left parking deck. Interested candidates can also visit the Donnelly Career Page at http://ity.vc/careers

Contact Donnelly Communications for Outsourced Customer Service Solutions.

09/26/2016

Donnelly is hiring qualified candidates on Thursday, September 29 at a Job Fair from 1 pm to 3 pm. Interviews will be conducted so please allow two hours for this event. The Job Fair will take place in our Atlanta office, 1776 Peachtree St. NW, Suite 700N.
Parking is available one block south of our location at Brookwood Place, 1735 Peachtree St. Please park behind Kaiser Permanente in the lower left parking deck. Interested candidates can also visit the Donnelly Career Page at http://ity.vc/careers

08/02/2016

Have you started planning your contact center strategy for the holiday season? Need help? Donnelly has already begun preparing for the holidays. Feel free to use our Holiday Planning Checklist. http://ity.vc/holidayplan Better yet, let Donnelly do the planning for you. We can help your company deliver the gift of extraordinary customer service this year. Learn more about how to simplify your holiday planning process, delight your customers, and decrease your costs. Contact us at [email protected] or 800.870.0017.