The Next Step Agency

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Atlanta, GA based consulting group partnering with Entrepreneurs & Speakers to curate unique client & customer experiences | Admin Solutions | Business Strategy | Home of The Next Steps Architect

02/16/2026

C Suite Support, EAs, AAs, and Event Coordinators, PLEASE walk through the day with your team and leaders. This is how you take initiative, organize solutions and stay ahead.

05/28/2025

Before you hire an assistant, do this first.

Too many high-impact leaders hire before they’re aligned with the model of support that will best serve them.

Before you waste time, money, or miss the opportunity to build real momentum—get clear on what kind of support you truly need.

Here are 5 things you must do before hiring an assistant:

1. Clarify what outcomes you need

2. Understand your leadership & communication style

3. Build simple systems for tasks you’re delegating

4. Decide what you’re willing to let go of

5. Shift your mindset—support is strategic, not subservient

Are you ready to build a partnership with executive support that multiplies your time and impact? If so, I can help!

Whether you’re preparing to hire or already have an assistant who’s overwhelmed and underutilized—I can support you and your team through Help Desk®, where I partner with both executives and their administrative professionals to operate in sync, with clarity, structure, and results. Let’s schedule your consultation at workwithfrances.com

10/25/2024

Dear Admin,

GO EAT!

10/03/2024

Attention Itinerant Ministers and Speakers

With the unpredictable nature of the world today, it is crucial that your contracts protect you rather than restrict you.

Be ready to pivot.
Be ready to course correct.
Be ready to revise the plan.

Consider the following scenarios:

• Severe Weather
• Acts of God
• Travel Bans
• Illness
• Death

Each of these situations may force you to adjust your plans.

Ensure your contract includes vital clauses for Cancellation, Rescheduling, and Force Majeure.

Will you be prepared to shift if and when it happens?

The Next Step Agency Help Desk®

09/30/2024

There are complexities of having good help.

Are you a thriving leader discovering the journey of team building?

If this question resonates with you, continue reading…

First: Acknowledge the Challenge

Many leaders struggle with delegation and trust because their success has often come from personal control over key aspects of their operations. Adding to this, feelings of imposter syndrome might arise, as leaders sometimes worry that needing help could signal that they worry with some form of insufficiency.

Second: Embrace the Mindset Shift

To overcome these barriers, leaders must adopt a mindset that views assistance not as a sign of weakness, but as a strategic advantage.

Here are 4 focus development strategies that can empower you to embrace change specific to integrating assistants and administrative leaders into your core executive teams.

1. Reframe Delegation as Empowerment

Leaders should see delegation not as losing control, but as empowering their team to operate at higher levels. This allows for enhanced decision-making, strategic oversight, and time management.

2. Trust as a Growth Enabler

Trusting gifted assistants enables leaders to focus on their visionary roles. By allowing assistants to handle essential tasks, leaders have more room to innovate and drive impact throughout those supporting the business.

3. Recognize the Giftedness of Others

Assistants are often deeply skilled professionals who bring specific expertise in executive leadership and company operations. Leaders who acknowledge and utilize these skills create a more effective and favorable working and growth environments.

4. Overcoming Imposter Syndrome

Leaders can combat imposter syndrome by understanding that needing support does not diminish their value. Instead, it highlights one’s leadership maturity, recognizing that all great leaders build strong teams to drive results and impact.

A successful leader should focus on building trust, allowing assistants the room to thrive, which leads to creating a dynamic environment of mutual growth.

By shifting their perspective, visionary leaders will not only increase their capacity for strategic thinking but will also cultivate a more agile and efficient organization.

Leveraging the expertise of trusted assistants is not just about handling tasks; it’s a key strategy for fostering sustainable growth, driving innovation, and achieving operational excellence.

Thank you for coming to my TedTalk!

The Next Step Agency Help Desk®

09/30/2024

Hi.

If you know a ➡️Male Administrative Leader⬅️

… tag him to this post.

Administrator
Executive Assistant
Administrative Assistant
Operations Director
Chief of Staff
Director of Administration
And all them other titles y’all be using!

I’m trying to see something!

09/29/2024

BOI report update: If your company existed before January 1, 2024, it must file its initial beneficial ownership information report by January 1, 2025.

Dear Business Owner or Representative:

The Corporate Transparency Act (CTA) was passed by the United States Congress to combat money laundering and terrorist financing. The CTA establishes a beneficial ownership information reporting requirement for corporations, limited liability companies, and other similar entities created or registered to do business in the United States. The beneficial ownership information reports must be filed with the Financial Crimes Enforcement Network (FinCEN), a bureau within the U.S. Department of Treasury. Reporting companies that were formed or registered prior to January 1, 2024, must file an initial beneficial ownership information report by January 1, 2025. Reporting companies that were formed on or after January 1, 2024, must file a beneficial ownership information report within 90 calendar days of notice of formation. Reporting companies that were formed on or after January 1, 2025, must file a beneficial ownership information report within 30 calendar days of notice of formation. Beneficial ownership information reports are filed at https://www.fincen.gov/boi.

The requirement to report beneficial ownership and other information about the business directly to FinCEN applies to most businesses registered with our office. As it is important for our office to assist businesses in our state, we want to inform you of this new reporting requirement as failure to comply may result in significant civil and criminal penalties. We encourage you to review the information found here: https://www.fincen.gov/boi.

Our office is not collecting this information, nor do we have access to the information reported to FinCEN. The Secretary of State’s staff cannot provide information, advice, or legal counsel regarding FinCEN’s beneficial ownership information reporting requirements. Please contact FinCEN if you have any questions or concerns:

Phone number: 1-800-767-2825
Website: https://www.fincen.gov/contact

Sincerely,

Georgia Secretary of State’s Office

Beneficial Ownership Information - See comments

09/26/2024

Doing things out of order has more to do with posture than instructions.

09/24/2024

Manage your hungers

We all have hungers, expressions of our normal human needs. But sometimes those hungers disrupt our capacity to act wisely or purposefully. Whether inherited or products of our upbringing, some of these hungers may be so strong that they render us constantly vulnerable. More typically, a stressful situation or setting can exaggerate a normal level of need, amplifying our desires and overwhelming our usual self-discipline. Two of the most common and dangerous hungers are the desire for control and the desire for importance.

Everyone wants to have some measure of control over his or her life. Yet some people’s need for control is disproportionately high. They might have grown up in a household that was either tightly structured or unusually chaotic; in either case, the situation drove them to become masters at taming chaos not only in their own lives but also in their organizations.

That need for control can be a source of vulnerability. Initially, of course, the ability to turn disorder into order may be seen as an attribute. In an organization facing turmoil, you may seem like a godsend if you are able (and desperately want) to step in and take charge. By lowering the distress to a tolerable level, you keep the ketttle from boiling over.

A SURVIVAL GUIDE FOR LEADERS
by Ronald A Heifetz and Marty Linsky

Book: Change Management | Harvard Business Review

09/18/2024

Sustainability and Team Building go hand in hand!

When a team is united and working toward a shared goal, it makes it easier to build long-term success. Plus, when people feel connected and valued, they’re more likely to stick around and bring fresh ideas to the table, which is so important for keeping things sustainable.

It’s all about creating an environment where collaboration and support come naturally. When the team is strong, it’s a lot easier to adapt to challenges and keep things moving forward!

Shared Vision: A sustainable approach requires long-term thinking, and team building helps unite individuals around a common goal, ensuring everyone is aligned with the organization’s mission.

Collaboration: Sustainability thrives on innovation and collective problem-solving. Strong teams foster collaboration, bringing diverse ideas to the table to create lasting solutions.

Engagement and Retention: A sustainable workplace values employee well-being and development. Team-building efforts create a sense of belonging, increasing engagement and reducing turnover, which contributes to long-term sustainability.

Adaptability: Sustainable organizations are resilient, and team building enhances adaptability by encouraging communication and trust, allowing teams to navigate change together.

The Next Step Agency

Address

Atlanta, GA

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm

Telephone

+14048280458

Website

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