09/17/2026
HR leaders who can't talk about margins don't get a seat at the table.
They get a report slot.
The COO mindset is about operating at the speed and language of the business.
Finance speaks ROI. Operations speaks throughput. The CEO speaks growth.
If you're only fluent in "people" — you're not in the conversation.
The best CHRO I ever saw could walk into a P&L review and connect every people decision to a business outcome. In real time. Without a translator.
She'd trained herself to think like a COO.
That's not a natural gift. It's a skill.
This is from Chapter 8 from my new book, The FutHRist. which shows you how to build it.