04/14/2026
Accessibility starts with listening and taking action.
In 1975, Communication Service for the Deaf (CSD) was founded in response to community demand. Since then, we’ve worked alongside the community to build what’s needed: housing, programs, services, and real opportunities for us to thrive. How do we measure this? Not by numbers alone, but by lives changed.
Today, we’re still listening. We’re still building.
💬 What does accessibility look like in your world?
[Video Description and Transcript: The video begins with montage clips of various interviews and B-roll footage.
ON-SCREEN TEXT: How do you make the world more accessible?
Black and white photo of Communication Service for the Deaf (CSD) founder, Ben Soukup, at his desk inside CSD's first office, which was in the closet.
ON-SCREEN TEXT: You step up...
BEN: We established CSD because of the community.
ON-SCREEN TEXT: ...and create new services.
BEN: People asked CSD to build apartments for Deaf people to live in.
Photos of senior apartments that CSD built.
BEN: People asked us to provide programs for Deaf seniors.
Photos of different Deaf seniors events that CSD organized.
BEN: We developed and set them all up. They all came from the community.
ON-SCREEN TEXT: In a society that often overlooks us...
ALLYSA (VP of DeafHealth): The system was not built for us.
ON-SCREEN TEXT: ...we navigate anyway.
TJAY (Board Member): The fact is, we're outnumbered by folks who do not understand Deaf community members, Deaf people with disabilities, and other communities...
ON-SCREEN TEXT: When the stakes are real...
SASHA (Executive Director of Deaf Organizations Fund): There's a fear of losing tax exempt status, funding, our rights, and so on. I think we play a pivotal role in lifting--
TOPHER (VP of Information Technology): -- lifting the deaf communities.
ON-SCREEN TEXT: ...how do you measure impact? Through lives changed, not numbers.
MARK (Senior Finance Partner): Yes! I show up to work every day because I see the impact CSD makes for our communities.
ON-SCREEN TEXT: Community.
Montage of b-roll videos begins:
CHRISTINA (VP of Program Impact): ...strong community there... yes...
CHRIS (CEO of CSD): ...community...
LIZ (CAO of CSD): ...past, present, and future...
ROBERT (VP of Contracts and Compliance): ...some of the most brilliant Deaf...
RENCA (CSD Access Marketing Manager): ...community...
THEO (CEO of Mozzeria): ,..gets a job, interview process,,,
ERYC (VP of People & Culture): My role is to help CSD empower our people so in turn, they can empower our communities that we serve.
ON-SCREEN TEXT: Connection to services.
LIANN (Director of CSD Works): For me, building a connection with the community is very important to me. We lift people through authentic connections.
Another montage of b-roll videos of past CSD events.
ON-SCREEN TEXT: Since 1975, we've worked to empower Deaf and hearing people so that they succeed together. Because communication connects you.
Video ends with the CSD logo and fades to black.]