10/20/2026
📋 IT’S TODAY!
Join ACHC and Mariam Treystman, CEO and Co-Founder of The Home Health Consultant, for today’s ACHCU webinar:
🎓 Managing Complaints Effectively: Investigation, Resolution, Compliance & QAPI
📅 Tuesday, October 20, 2026
🕙 10:00 a.m. to 11:00 a.m. PT
During this session, home health and hospice leaders will learn how to strengthen complaint investigations, recognize when escalation is needed, protect patients from retaliation, and use complaint trends to guide corrective action and QAPI initiatives.
🔗 Register here! https://register.gotowebinar.com/register/5135797280358638173
Effective complaint management goes beyond resolving individual concerns. Learn how to turn complaints into opportunities to strengthen patient safety, improve compliance, and support survey readiness.