12/25/2024
Sparklebuggy rocks!
From Hannah Baxter~
Every time a bell rings, an angel gets its wings”—and the bells have been ringing for James! He’s been our Christmas angel, and tonight, he’s getting his wings.
I could write all day about how exceptional James is at Sparkle Buggy, but let me share our entire saga to show you the kind spirit that is James Clark.
My husband and I live in Madison, WI, and do a 10-day Christmas road trip to see both of our extended families—mine in Indianapolis, his in Tennessee. Halfway through our drive to Indianapolis, our anxious 12.5-year-old dog had an explosive diarrhea episode all over the car. It was a nightmare—feces all over the seats, doors, and more. We did our best to clean up the mess in the dark at a gas station in the middle of nowhere Illinois, but we certainly needed a professional interior detailing.
We booked a mobile detailer, but they canceled last minute due to concerns over the cold weather. With no other options, we desperately searched for a solution. That’s when we reached James at Sparkle Buggy. Though he was booked, he kindly suggested other detailers—none of whom could help. Thankfully, we found a mobile detailer who could come on Christmas Eve. But when they showed up, they claimed the job was worse than expected, then disappeared without a trace, and blocked my husband and my’s phone numbers.
Now, it was Christmas Eve, we had a 5-hour drive to Tennessee the next day, and our car was still filthy. We called James again, desperate for a solution. Even though Sparkle Buggy was fully booked, James didn’t stop there. He recommended professional carpet cleaners as an option since a detailer wasn’t, gave us cleaning tips for the fabric seats, and called multiple businesses on our behalf to see if they could help.
When we finally found a carpet cleaning service, James didn’t stop there. He called us again to recommend an ozone machine for extra disinfection and even offered to lend us his own! My husband went to pick it up, and we were amazed by James’ kindness and generosity. This man didn’t owe us a thing, yet he went above and beyond, showing true compassion and altruism.
James’ level of care and professionalism is unmatched. If you need detailing services, look no further than Sparkle Buggy. James and his team will do everything in their power to support you and provide the best service.
