11/03/2026
“Now put in the reps!”
That was Part 2 of the Conversations Series at Wright State University Lake Campus today.
Part 1 we dropped the word “difficult” and picked up the tools.
Part 2 we shared our biggest real convos, coached one another, and practiced what happens when the conversation doesn’t go to plan.
One of the best parts happened in the four weeks between the classes (and why I love multiple-part series!).
These leaders used what they learned:
- One took the FUEL coaching method from Part 1 and used it with a team leader who kept trying to step down. The conversation uncovered she wasn’t done, she was overwhelmed and unsupported. She stayed.
- One turned “we should probably track that” into a real number, and cut a changeover time 30% in three weeks.
Straight from the room:
“I’ve learned to ask more questions and stop fearing I’ll say the wrong thing.”
“You did excellent on putting this training to what we are currently facing in our roles.” - Chelsea, Supplier Quality Engineer
“Most conversations don’t happen because of the uncomfortability of it.” - A leader naming the exact reason we practice.
Amazing series with credit to our leaders and their coaching of one another today:
4.8 out of 5 overall.
5 out of 5 for Practical and Relevant.
5 out of 5 for More Equipped to Handle a Conversation.
The lone 4 came with a request for more practice time.
Me too!
Theory is nice. A tool you can use that day is better. Practicing with that tool, so it’s there in the heat of the moment, is best.
I have been on the floor too long to settle for anything less.
Thank you to WSU-Lake Campus Workforce Devt. for letting me take one of my favorite topics and run with it.
And as always I need to point to the amazing Cassandra Osterholt for making it happen and to Tammy Eilerman for the opportunity.
A thank you to the companies investing in their people by sending them. Great to see local leaders being developed:
AMS Seat Structures
CAPT - Celina Aluminum Precision Technology Inc.
Fort Recovery Industries, Inc.
Honda Engineering North America, Inc.
Grateful for mornings like this, and the leaders I get to spend them with.