Riseup Coaching - Brooke Oliphant

Riseup Coaching - Brooke Oliphant 🏆Practice Growth & Sales Success Advocate for Orthodontists & TCs 🔥Close MORE Cases SAME-DAY 🚀Increase Profitability

Brooke Oliphant is the founder of RiseUP Coaching LLC, an Orthodontic Sales & Growth Coaching and Consulting company. Brooke works with her private clients remotely, supporting practice growth by empowering Orthodontists and TCs with the strategies, confidence, and skills necessary to optimize conversion and increase practice profitability. RiseUP Coaching also offers onsite team and TC training. Brooke is a keynote speaker, published author, and host of the Chandler, AZ TC SALES SUMMIT.

Better questions change the outcome.In orthodontic consultations, the goal needs to go beyond delivering information. We...
08/29/2026

Better questions change the outcome.

In orthodontic consultations, the goal needs to go beyond delivering information. We need to understand more.

💥 What does this patient actually want?
💥 What are they worried about?
💥 What are they comparing?
💥 What would make saying yes feel easy?
💥 What’s standing between interest and action?

The better the questions, the clearer the path becomes.

Because when we stop assuming and start getting curious, we don’t simply create better conversations—we help people make better decisions.

That’s the power of the Question-Focused Consultation™.

Ask better. Listen deeper. Lead with confidence. And experience authentic conversion growth. ✨

08/27/2026

Seven consultations?! 🤦🏻‍♀️ How you navigate this decision-making maze is where great TCs separate themselves.

Because at that point, your patient doesn’t need another treatment plan. They’ve surpassed researching and arrived at indecision overwhelm.

They need help making a decision.

If your consult sounds like the others:
✅ pleasant conversation,
✅ clinical explanation,
✅ financing,
✅ next steps,
you’re not differentiating yourself. You’re adding to the noise.

Curiosity changes that.

Ask better questions. Find out what they’ve already ruled out, what they liked, what they didn’t, and what’s making this decision so hard.

Then show up with 🔥confidence, 🔥clarity, and 🔥authority.

Don’t be the reason they continue exploring options.
💪🏼 Be the one who helps them decide.

08/26/2026

The Reasons Why I Recommend Retainer Club:

Because retention shouldn’t feel like an afterthought—or another administrative headache for the practice. And it definitely shouldn’t be quietly eating up employee energy and valuable clinical chair time.

I love solutions that make the patient experience easier and make smart business sense. I’ve recommended Retainer Club for years, and many of my past and present private clients have partnered with them.

A few of the reasons why I continue to endorse Retainer Club:

✨ It keeps the relationship with the patient going beyond completion of treatment.
✨ It makes replacement retainers easier and more convenient for patients.
✨ It removes friction for the team around one of those “small” services that can quietly consume a surprising amount of time and energy.
✨ It turns an in-house headache—and potential loss of value—into a patient-friendly service and new revenue opportunity.
✨ It creates another opportunity to deliver a polished, modern patient experience.
✨ And in today’s competitive orthodontic marketplace, it gives savvy shoppers one more meaningful reason to choose your practice.

I’m always paying attention when better service, operational efficiency, differentiation, and profitability can exist in the same solution.

Retention is part of the orthodontic experience. The way we support patients after treatment should feel every bit as intentional as the way we welcomed them into it.

That’s why I’ve been happy to recommend Retainer Club for years. 👏

Retainer Club

08/13/2026

Your TC might think your treatment is expensive.

And if they do… your patients probably know it.

That’s the silent sabotage.

A young TC who has never financed a major purchase, bought a house, or made a big financial decision may genuinely experience a $7,000 treatment recommendation very differently than the parent sitting across from them.

Then Dad crosses his arms and says, “That’s more than I expected.”

Now what?

A script isn’t enough.

Confidence has to be trained.
Authority has to be developed.
Mindset matters.

Because when your TC feels uncomfortable with the investment, they may rush to extend monthly payments, over-explain, discount too quickly, or create an objection the patient didn’t even have.

Your TC doesn’t need more words to memorize.

They need to know how to lead the room.

Because if your TC treats orthodontic treatment like an expensive commodity…

your patient will too.

This is the work we do at RiseUP Coaching.

Ready to elevate your TC and your case acceptance? Let’s talk.

There’s a strange space between what was and what will be.You’ve outgrown something, released something, changed your mi...
07/29/2026

There’s a strange space between what was and what will be.

You’ve outgrown something, released something, changed your mind, changed your direction…
or maybe life changed it for you. The old version no longer fits, but the new one isn’t fully formed yet. And that space in between can feel wildly uncomfortable.

It reminds me of lifting off in a hot air balloon when you’re afraid of heights, but you desperately want to see the view. There’s a moment when your feet leave the ground and every instinct says, “What in the hell am I doing?” You can’t go back, you can’t see exactly where you’re going to land, and somehow you have to trust the experience enough to keep rising.

I think growth feels like that sometimes.

We want certainty before we move. Proof that the next chapter will be better. A map. A guarantee. Preferably a detailed itinerary with excellent reviews. 😂

Instead, sometimes all we get is the knowing that where we were isn’t where we’re meant to stay.

So here’s what I’m reminding myself: the space between what was and what will be isn’t empty. It’s becoming.

Keep moving.
Keep trusting yourself.
Keep choosing the view.

And when you’re not entirely sure which direction is forward?

Fall forward.

07/27/2026

Hey, I’m Brooke Oliphant, founder of RiseUP Coaching. I work with orthodontic practices to elevate profitability by optimizing case acceptance and the new patient experience—and I work closely with Treatment Coordinators every single day.

So, if you’re ready to increase case acceptance, your TC needs to:

✅ Stop presenting and start diagnosing.

The consultation should be built around the patient, not your presentation.

✅ Get “sold” before money is discussed.

If the patient isn’t emotionally connected to the solution, financing won’t fix the problem.

✅ Ask better questions—and actually use the answers.

Great questions uncover motivation, hesitation, priorities, timing, and what will ultimately drive the decision.

✅ Lead the financial conversation with confidence.

Affordability should feel simple and flexible, not like a negotiation or an apology.

✅ Stop negotiating with yourself.

Don’t discount, over-explain, or start solving objections the patient hasn’t even given you.

✅ Know the difference between an objection and a condition.

“I need to talk to my spouse,” “I want to think about it,” and “that payment is too high” require very different leadership.

✅ Assume the start.

Confidence changes the language, energy, and direction of the entire consultation.

✅ Treat pending like an active sales opportunity.

A follow-up email saying, “Just checking in to see if you have any questions” is not a conversion strategy.

None of these require your TC to become pushy, scripted, or someone they’re not.

They require better strategy, stronger sales confidence, and a new patient experience intentionally designed to help people make decisions.

That’s what we do at RiseUP.

If you’re reading this thinking, 🤔 “Yep, we have some work to do!” … We should talk. Send me a DM and let’s jump on a quick call.

After helping orthodontic practices generate millions in growth, one thing has become incredibly clear:People don’t buy ...
06/17/2026

After helping orthodontic practices generate millions in growth, one thing has become incredibly clear:

People don’t buy treatment.

They buy confidence.
They buy certainty.
They buy outcomes.
They buy the version of themselves they see on the other side of the decision.

The practices that understand human behavior will always outperform the practices that simply provide information.

That’s not sales.

That’s psychology. And applied correctly, it’s one of the most profitable skills in business.

A practice can spend years chasing growth while stepping over it every single day.➡️ A stronger consultation.➡️ A more i...
06/14/2026

A practice can spend years chasing growth while stepping over it every single day.

➡️ A stronger consultation.
➡️ A more intentional patient experience.
➡️ A more confident recommendation process.

Small improvements. 💥 Massive outcomes.

Because when conversion increases, everything changes.

✅ The patients already exist.
✅ The opportunity already exists.
✅ The growth already exists.

The only question is whether your systems are built to capture it.

The future of growth belongs to practices that master conversion. Schedule your Alignment Call and discover what’s possible when strategy, communication, and leadership align.

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+14805289395

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