Smart Touch Communications

12/12/2023

Choosing your method of communication in business can be as important as knowing what to say.

For example, when you don't have the opportunity to meet in person, a phone call can be a personable, friendly way to introduce yourself to a client or colleague. And when you're on a tight schedule or have a lot of questions, a phone call can be more productive than going back and forth by email, where delays in response can be counter-productive and frustrating. (To avoid telephone tag or when dealing with people who rarely answer their phone, consider scheduling a call by email.)

Here are some proven tactics that can help you communicate effectively by phone:

When to Make a Business Phone Call
https://www.smarttouchcommunications.com/_files/ugd/0d7fac_efc332dde4904a56806c9c5fe279ef87.pdf

12/04/2023

How to look and sound smart when put on the spot at work:
http://wix.to/WthjPok

Five more steps for communicating like a pro

11/29/2023

Getting together with clients and customers this holiday season? Here's a checklist for making the most of these relationship-building opportunities:

How to Handle Yourself at a Customer Event
https://www.smarttouchcommunications.com/_files/ugd/0d7fac_7a553c2e6efe411fb35c0735c5faab2b.pdf

11/14/2023

If you know any young professionals who would rather text or email than make a phone call, send them these tips:

How to Make a Business Phone Call
https://lnkd.in/eFWPKnGM

11/07/2023

Sending a team of young professionals to their first industry event? Use these guidelines to help them put their best foot forward:

How to Handle Yourself at an Industry Event
https://www.smarttouchcommunications.com/_files/ugd/0d7fac_8e33790c58e44cb391c3b90195cdc11e.pdf

10/31/2023

Ever wonder how some people always know what to say and sound smart saying it? Here's what they do:

A five-step approach to communicating like a pro

10/25/2023

Informal get-togethers are great opportunities for bonding with work colleagues and clients. Here's how to make the most of them:

How to Handle Yourself in an Informal Get-Together
https://www.smarttouchcommunications.com/_files/ugd/0d7fac_e9d4f0a48e81452693dbdcf82b3ed3c6.pdf

10/23/2023

Even in your first job, you should be managing up. Here's how:

When my kids were little, they had almost opposite approaches to dealing with my husband and me. Watching our oldest in action was like taking a masterclass in managing up. Always cheerful and eager to please, she knew how to engage with us by listening, observing and taking mental notes on our pers...

10/18/2023

Do you know what to say when you unexpectedly run into a client, your boss, or your boss's boss? Check out these tips:

How to Handle Yourself in a Chance Encounterhttps://www.smarttouchcommunications.com/_files/ugd/0d7fac_7165f363f8544656b218fbaa26bc10b9.pdf

10/05/2023

Quick tip for young professionals!

Whenever someone comes to the house, our dog Jake takes on the persona of a neglected pet in desperate need of food and attention. It’s laughable because we dote on him like a baby. But from his perspective, the sky’s the limit when it comes to feeding and petting him, so when guests arrive, Jak...

09/14/2023

You don't need to be a great writer or gifted speaker to be effective at communicating in business. You just need to be strategic, clear and timely. Access our Free Resources at www.smarttouchcommunications.com for tips on how to do this.

08/15/2023

Pleased to announce that my new book, Starting Out Smart: The Unwritten Rules for Getting Ahead in Your First Job, is now available on Amazon at https://a.co/d/2wXHEj3. A quick read, it's a guidebook full of timeless, practical advice for young professionals who want to make a good impression in their first job, get up the learning curve quickly and ultimately excel at their job and be recognized for it.

Starting Out Smart: The Unwritten Rules for Getting Ahead in Your First Job