LYP Health Management

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Cincinnati, OH
LYP Health Management

Your love your patients. We help you show it.

01/15/2026

We are giving a big to Candace Yancy! As one of LYP’s Patient Care Associates, Candace serves on the frontlines, assisting patients when they reach out to their doctor. Recently a new patient sent this feedback about her experience with Candace: “Candace was patient with me and generous with her willingness to help. You can tell she loves what she does, and I am thankful as a new patient to have been served by her.”

Candace’s commitment to our core values and show through in her interactions with patients. Thank you, Candace, for your enthusiasm and dedication to patients and LYP. We appreciate all you do!

01/13/2026

Meet Gabrielle, the person behind the voice that guides patients through stressful healthcare moments. We sat down with Gabrielle and asked her about her role as a Patient Care Associate. Here’s what she had to say.

LYP: What 3 words would you use to describe your work and why?

Gabrielle: Reliable, because our callers/patients depend on consistency and accuracy and I take pride in being someone they can trust.

Purposeful because every call has meaning; each interaction is an opportunity to help, guide, or reassure someone when they need it most.

Supportive because the core of my work is helping callers feel guided, reassured, and not alone.

01/07/2026

We’re celebrating LYP’s January work anniversaries today!

Thank you for bringing your heart, dedication, and unwavering commitment to creating .

Everyday is an opportunity to make a difference in patient lives and you do it with grace and compassion. We’re grateful you are part of the LYP team. Here’s to the year ahead! Crystal Brockman Susan Sherard

12/31/2025

Happy New Year from LYP Health Management! We are grateful for the team and the amazing work they do and look forward to continuing the important work of improving healthcare experiences for patients in 2026.

Wishing you peace, joy, and growth in the new year!

12/26/2025

Warm Kwanzaa wishes from LYP Health Management!

This season of unity, reflection, and heritage, and we celebrate and honor the rich traditions and values that bring communities together.

We hope this Kwanzaa bring peace, joy, and a renewed sense of purpose. Wishing you and your loved ones a season filled with light, love, and connection.

12/25/2025

From the LYP Health Management team you and your family, Merry Christmas! We’re grateful for our patients, clients, vendors, and team who inspire us every day. Wishing you a holiday season be filled with love, health, and happiness!

12/18/2025

Amanada K. exemplified our core value, We are Made to Serve, when she assisted a patient caller last month. Not only was Amanda compassionate during the call, but she quickly engaged the necessary protocol when she realize the patient was disoriented and needed assistance, escalating the call and getting the patient the help they needed.

Thank you, Amanda, for listening attentively when serving patients!

12/16/2025

One of our clients absorbed a new Urology practice. When they first partnered with us, they were struggling with inefficient workflows, inconsistent processes, and significant quality concerns. Our initial assessment revealed that only 15% of calls were truly handled, with the team functioning more as a switchboard than a patient support center.

Our consulting team implemented a workflow redesign, simplified processes, clarified responsibilities, and improved visibility into quality metrics. When the new workflows were implemented, the results were immediate and dramatic.

12/15/2025

Happy Hanukkah! LYP wishes our patients, clients and team members eight nights of love, laughter, and light. May your Hanukkah be full of blessings and joy!

12/09/2025

Meet Rubin, the person behind the voice that guides patients through stressful healthcare moments. We sat down with Rubin and asked him about his role as a Patient Care Associate. Here’s what he had to say.

LYP: What do you enjoy most about helping patients over the phone?

RUBIN: Being able to support patients when they’re stressed or in pain is what makes this job meaningful to me. Knowing that my patience and understanding can offer comfort and clear guidance means a lot to me. Empathy drives me to listen carefully, treat every caller with kindness, and do everything I can to make their experience as smooth and reassuring as possible.

12/04/2025

Our great people are the key to our success, and we are celebrating our December anniversaries today. Thank you for your hard work, compassion, and dedication to delivering a better ! We appreciate all that you do and are glad you are here. Here's to another great year of working together! Ashley Schuster

11/26/2025

Wishing you and your loved ones a warm and joyful holiday filled with gratitude, love, and good health. Happy Thanksgiving from all of us at LYP!

Address

7870 E. Kemper Road, Ste 200
Cincinnati, OH
45249

Website

http://loveyourpatient.com/

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