SKS - Accelerating the Digital Transformation Healthcare

02/02/2026

CRMs are effective systems of record, but they don’t capture the full context of customer conversations. More enterprises are testing conversational AI to surface insights that never make it into a CRM. This Forbes article, featuring RingCentral’s upcoming Agentic AI Trends report, explains why the shift is happening and how teams are using AI to better understand their deals and the “why” behind the data.

Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts break.

02/02/2026

CRMs are effective systems of record, but they don’t capture the full context of customer conversations. More enterprises are testing conversational AI to surface insights that never make it into a CRM. This Forbes article, featuring RingCentral’s upcoming Agentic AI Trends report, explains why the shift is happening and how teams are using AI to better understand their deals and the “why” behind the data.

09/03/2025

Endeavor Capital, a leading financial services company, uses RingCentral RingSense conversation intelligence to improve sales by 40%, save the department 50 hours monthly, and increase performance visibility 100-fold. Read their success story.

This leading financial services company uses RingSense conversation intelligence to improve sales by 40%, save the department 50 hours monthly, and increase performance visibility 100-fold.

09/01/2025

RingCentral AI Receptionist (AIR) is now available in a new standalone version, AI Receptionist Everywhere! AIR Everywhere brings AI-powered call handling to all third-party telephony systems, both on-premises and cloud. Say goodbye to missed calls and hello to RingCentral AI Receptionist Everywhere.

With RingCentral AI Receptionist (AIR), more than 3,000 businesses have automated their front desk with AI that answers calls, handles FAQs, routes

09/01/2025

The Chicago Cubs call up RingCentral as their official cloud-based business communications partner, transforming how the organization engages with fans and powers employee collaboration. Catch the details.

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced it is the Chicago Cubs’ official cloud-based business communications partner, transforming how the organization engages with fans and powers employee collaborati...

03/24/2025

For the past 25 years, RingCentral has been transforming the way businesses communicate and engage their customers. Now, with AI, their reinventing customer interactions. Since launching RingCentral AI Receptionist (AIR) just a few weeks ago, they’ve seen rapid adoption of the solution across various industries and business sizes. Read the press release.

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications, today kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and innovation that transforms customer experiences.

02/03/2025

From improving customer communication to streamlining operations with AI, the right tools can make a world of difference for small businesses. RingCentral's Small Business Group executive shares how and why technology will become increasingly strategic for small businesses. More.

Every morning, thousands of small business owners across the UK face the same dilemma: how to grow their business when increasing headcount feels financially out of reach.

01/27/2025

At the beginning of 2024, Michael Armer, RingCentral's Chief Information Security Officer, laid out his vision of where he predicted cybersecurity would go this year. Now, six months later, Amer shares valuable reflections on his predictions for 2024.

The midyear reckoning of cybersecurity predictions Mark Bowen |  5 August, 2024 Michael Armer, CISO, RingCentral, assesses how accurate his 2024 technology predictions have been now we are deep into the second half of the year. Michael Armer, CISO, RingCentral Predictions are a fool’s game. Six ...

01/27/2025

RingCentral has been recognized in the 2024 Gartner Critical Capabilities for Unified Communications as a Service report, ranking highest in 3 use case categories.

The 2024 Gartner report, "Critical Capabilities for Unified Communications as a Service (UCaaS)," has recognized significant shifts in the UCaaS