ShellBlack

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ShellBlack ShellBlack is a Salesforce consulting partner. ShellBlack.com consists of 30+ highly credentialed team members staffed in all four time zones coast to coast.

Our certified consultants are experts in the implementation and configuration of Salesforce, and provide customized solutions to streamline the way you market, sell and support your customers. As a trusted Salesforce partner since 2010, we’ve made it our mission to discover our client's specific requirements and goals — delivering tailored solutions that support how they market, sell, and serve their customers. With our exclusive focus on Salesforce technologies, and more than 600 successful engagements to our credit, we take the time to learn our client's business — then architect effective, user-friendly solutions that drive adoption and insight. The result? A perfect blend of analytics, usability, and customer success. Find out more at https://www.shellblack.com

As M&A continues to reshape the wealth management industry, ShellBlack helps firms navigate key drivers of post-merger s...
09/16/2026

As M&A continues to reshape the wealth management industry, ShellBlack helps firms navigate key drivers of post-merger success:

✓ A single source of truth
✓ Aligned business processes
✓ Strong change management
✓ Role-based training that drives adoption

At ShellBlack, we’ve helped hundreds of financial services organizations navigate complex CRM migrations, consolidations, and Salesforce data transformations.

Our latest blog post explores what happens when post-merger technology integration lays the groundwork for client continuity and business growth.

Read more: https://www.shellblack.com/wealth-management/what-matters-most-to-your-clients-after-an-ria-acquisition/

AI in wealth management isn’t about hype — it’s about turning data into informed decisions. Salesforce AI helps register...
09/10/2026

AI in wealth management isn’t about hype — it’s about turning data into informed decisions. Salesforce AI helps registered investment advisors (RIAs) unlock insights, automate manual work, and deliver more personalized client experiences at scale. From Einstein’s predictive intelligence to Agentforce’s AI-powered digital agents, the opportunity is real — but only if it’s configured for your firm. ShellBlack helps wealth teams use Salesforce the right way, aligning Einstein and Agentforce to your strategy so you can grow, scale, and serve clients more effectively.

https://www.shellblack.com/services/implementation/ -agentforce-einstein

09/07/2026
Are you still spending hours manually reconciling client data or wrestling with inconsistent information across systems?...
08/26/2026

Are you still spending hours manually reconciling client data or wrestling with inconsistent information across systems? There's a better way.

Introducing ShellBlack's Multi-Custodial Data Aggregator for Salesforce Financial Services Cloud (FSC) — the only solution that offers true multi-provider integration with tax lot synchronization.
Imagine a comprehensive view of all client investments, automated data flows, and precise matching logic — right in Salesforce.

Watch the webinar recording to learn how our accelerator, powered with data from BridgeFT, can support your team and serve your clients.
https://www2.shellblack.com/mcda_webinar

Your Salesforce admin isn’t a professional trainer — we are. Relying on “one and done” customer relationship management ...
08/12/2026

Your Salesforce admin isn’t a professional trainer — we are. Relying on “one and done” customer relationship management (CRM) training doesn’t work.

ShellBlack delivers ongoing, role-based training so your teams actually use Salesforce the way your firm intended. Better adoption → better data → better client experiences.

See how other firms like yours improved adoption:
👉 https://www.shellblack.com/services/training/

Advisors operate at the household level. Salesforce activities don’t. When activities live across multiple objects and o...
08/05/2026

Advisors operate at the household level. Salesforce activities don’t. When activities live across multiple objects and owners, advisory firms lose clarity.

For firms using Salesforce Financial Services Cloud (FSC), fragmented activity tracking creates risk — inconsistent messaging, missed follow-ups, and limited oversight.

We’ve enhanced our Household Activity Aggregator to deliver:

✔️ True household-level activity visibility
✔️ Filtering by Open, Completed, or Activity Type
✔️ Recurring activity controls
✔️ Admin customization for cleaner UX

If your CRM doesn’t show the full engagement story, it’s time to fix that.

Read what’s new:
👉 https://www.shellblack.com/financial-services/shellblack-fsc-household-activity-aggregator-enhancements/

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