09/04/2026
The efficacy of an exit interview is dependent on both employee and employer.
When asked about exit interviews, there is no one size fits all answer. How receptive is the employee? Are they leaving for reasons that have to do with your business? Are they angry? Are YOU angry? How will you use this info? Are you comparing answers between interviews? Are you seeing a pattern? Are you willing to listen and change?
Really, exit interviews are only helpful when both parties are clear-headed enough to communicate well and when the answers are used as data, not taken as an attack. If you're considering doing exit interviews, my advice is: be a great notetaker. And when you're done interviewing, compile those notes with other exit interview answers, and see if there are trends. This is where you can find some answers on how to improve and enact real, positive change that will help with employee retention.