Executive Forum developed the iLoveFeedback training program, which outlines the key components for delivering effective feedback. In a society that is accustomed to being nice, giving feedback is difficult for most people. Feedback can be a natural and integral part of our daily lives. We often do more damage to others by not providing feedback. Most people do not provide feedback because they do
not have effective skills, and this leads to a lack of confidence. iLoveFeedback teaches a simple, easy to use, five step process for setting the right attitude for feedback, delivering it well, and identifying solutions for improvement or sustainability. For the purpose of this training, feedback is defined as: “Information that is shared with another person for the distinct purpose of improving results or relationships.” While feedback may take on other definitions, feedback for continuous improvement is the focus of this course. Using the following five step model, participants will be able to benefit from their increased skills and confidence in both their personal and professional lives.
1. Create the message
4. Deliver the feedback
5. Encourage, energize, and end well
Once you get in the habit of incorporating feedback into your daily life, you will be able to better appreciate both giving and receiving feedback.