01/12/2026
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🫤 Leaders don’t get to choose when a crisis hits—but we do get to choose how we respond.
➡️ In my career, one incident pushed Open Sky to the edge and exposed something as worrisome as the crisis itself.
💁♂️ What happened next taught me critical lessons about trust, culture, and the hidden cost of the blame trap.
✅ If you lead in a high-stakes environment, this is a story—and a shift in mindset—you won’t want to miss.
🤟 And, if you are attending NATSAP's annual conference in February, I will be presenting a 90 minute workshop on this very topic!
🫤 Leaders don’t get to choose when a crisis hits—but we do get to choose how we respond. ➡️ In my career, one incident pushed Open Sky to the edge and exposed something as worrisome as the crisis itself. 💁♂️ What happened next taught me critical lessons about trust, culture, and...