10/12/2026
This statement stood out to me: “We treat their competence as an unlimited natural resource.”
Throughout my long HR career, I have seen a few managers underestimate how much they ask of their highest performers. These capable, dependable employees become the go-to people for solving problems, covering gaps, and taking on additional responsibilities. Because they consistently deliver, it is easy to overlook the growing demands on their time and energy.
High performer-high-potential employees may even find themselves carrying the workload of two full-time positions. Their ability to keep things moving can hide the need for additional staffing.
In small businesses, where teams are lean, this can quickly become a pattern. Excellent performance is rewarded with more responsibility, without enough consideration for capacity, support, or compensation.
Protecting top means checking workloads, setting realistic priorities, developing backup coverage, and making it safe for employees to ask for help. A bonus is a meaningful way to say “thank you” and show employees that their contributions are valued. If your employee is covering two roles, leaders need a clear staffing plan and timeline for relief. Competence does not mean unlimited capacity. We need to value our best employees and their well-being.
When your most dependable keep saying “I’ve got it,” how do you know when they need support?
I agree with the article's message, "a [great] leader notices when they're carrying too much."
This statement stood out to me: “We treat their competence as an unlimited natural resource.” Throughout my long HR career, I have seen a few managers underestimate how much they ask of their highest performers. These capable, dependable employees become the go-to people for solving problems, co...