IQOR

08/27/2026

Most hiring processes lose the best candidate somewhere between the job post and the first interview.

In CX, that gap isn't a delay. It's lost revenue. So at iQor, we closed the gap.

→ AI-led targeting puts the right role in front of the right person
→ They apply from their phone in minutes
→ They answer real customer scenarios out loud, in their own voice → Insights iQ reads performance data from our top agents and pre-matches profiles before day one

Under 24 hours to hire. 500% scale for peak season. Better-matched talent, fewer ramp-up issues.

AI didn't replace the human judgment in our hiring. It removed the waiting.
Hire right. Hire fast.

08/18/2026

A proud moment for the team behind the work. 👏

Product Directors Nicole Thomas and Ada Smith represented iQor in Nashville as we celebrated our recognition on Ragan Communications and PR Daily 2026 HR Technology Hot List.

Congratulations to everyone who helped make it happen!

07/30/2026

Happy National Intern Day! We're celebrating the talented interns who have spent their summer learning and making an impact across iQor.

From supporting key projects to bringing fresh ideas and new perspectives, these future leaders have helped drive meaningful work throughout the organization. We're proud to be part of their professional journey and grateful for the energy and curiosity they've brought to our teams.

Swipe through to meet our Summer 2026 interns and learn more about their experiences.

07/25/2026

Behind every act of support is a story of resilience, hope, and the power of community.

Through iQor Qares, we're committed to supporting our people during life's most challenging moments. For employees like Dennis Leal and Neliza Fernandez, that support meant more than financial assistance. It provided hope, comfort, and the reassurance that they were not facing difficult times alone.

Their stories remind us that when we care for one another, we build a stronger workplace and a stronger community.

Thank you to everyone who helps make iQor Qares possible and to our employees for sharing their inspiring journeys.

06/25/2026

We've had an amazing time at this week! Check out a few highlights from the CCW Welcome Party at Brooklyn Bowl and the CCW Excellence Awards Gala.

One of the best parts of Customer Contact Week is the opportunity to connect with the people and organizations helping shape the future of customer experience.

We're grateful for the conversations, the new connections, and the shared commitment to raising the bar for CX through innovation, collaboration, and customer-first thinking.

Here's to continuing the conversations that will shape the future of customer experience.

06/25/2026

We're growing and investing in the communities where we live and work. iQor is creating more than 1,300 new jobs in Charlotte, North Carolina, and Meridian, Mississippi, as part of a major expansion supporting one of the nation's largest financial services organizations.

This hiring initiative reflects our commitment to creating meaningful career opportunities while delivering exceptional customer experiences for our clients. New team members will benefit from competitive pay, comprehensive benefits, paid training, coaching, and opportunities for advancement within a global organization.

At iQor, people are at the center of everything we do. With an 89% employee satisfaction rating and 94% of management roles filled through internal promotions, we're proud to provide careers with a clear path for growth.

Ready to join us? Apply today at apply.iqor.com

Read more: https://www.iqor.com/press-release/iqor-launches-major-us-hiring-initiative

06/21/2026

Some superheroes wear company IDs.

This Father’s Day, we celebrate the iQorian dads who continue to show up every single day — at work, at home, and for the people who matter most.

Behind every headset, every shift, and every hardworking dad is a story of sacrifice, love, and dedication that inspires us all.

To all our amazing iQorian fathers:
Thank you for everything you do — both inside and outside the workplace.
Happy Father’s Day!

Tag an iQorian dad who inspires you.

06/19/2026

Everyone is talking about AI. Fewer people are talking about what it takes to successfully implement it.

In the first episode of the “Everybody Wants This” podcast, iQor Chief Business Officer Natalie Beckerman and iQor Chief Growth Officer Colleen Beers discuss what they're hearing from CX leaders across industries and the challenges organizations face as they navigate transformation.

The conversation explores:
- AI and innovation in customer experience
- Change management and organizational readiness
- Operational leadership and ex*****on
- The future of CX outsourcing
- Why people remain at the center of great customer experiences

Watch, listen, and subscribe to Episode 1: Real CX Talk With Nat and Col

https://www.iqor.com/podcast/ewt/real-cx-talk-with-nat-and-col

Natalie Beckerman and Colleen Beers discuss AI, change management, CX transformation, outsourcing, and the future of customer experience.

06/12/2026

Happy Philippine Independence Day! 🇵🇭

Today, we celebrate the resilience, pride, and spirit of the Filipino people. To our amazing teams across the Philippines, thank you for the passion, dedication, and excellence you bring every day.

Wishing everyone a meaningful and joyful Araw ng Kalayaan as we celebrate our heritage and the values that unite us.