07/10/2025
You Seem Fine… Until You’re Not: What Pneumonia Can Teach Us About Business Health
This week I was up north with my family having an incredible time. I felt great. We were having a blast, enjoying the outdoors, time on the water, and making memories. Then out of nowhere, bam. Aches, chills, sweats, a pounding headache behind my eyes, and just crippling fatigue. A quick visit to the doctor and a few X-rays later, the diagnosis was in: pneumonia.
Here’s the thing. My body had been carrying the infection for a while. I just didn’t know it yet. I felt fine until suddenly I didn’t.
The same thing happens in business all the time.
Sales are good. The team seems strong. Everything appears to be working just fine. Then out of left field, sales drop, the bank account shrivels, and suddenly it feels like you’re sliding down the mountain you just climbed.
But unlike our bodies, where illness can go unnoticed until it hits hard, businesses give us early warning signs if we’re paying attention to the right things.
Most business owners only watch what I call “data layer one,” their profit and loss statement and balance sheet. Those reports are important, but they’re like looking in the rearview mirror. They show what has happened, not what will happen.
That’s why we use ActionCOACH’s Five Ways formula to track forward-looking indicators:
1. Number of leads
2. Conversion rate
3. Average dollar sale
4. Number of transactions
5. Gross profit
Let’s say June sales were strong. You feel great about where you’re headed. But in July, things slow down unexpectedly. The first question I’d ask is, what did your lead flow look like in April, May, and June? If leads dropped but sales were still strong, the drop in revenue won’t show up until later. Just like my pneumonia. You feel great, until you don’t.
Symptoms in business don’t always show up immediately, but if you’re only looking at financial statements, you’ll miss the early signs, and by the time you feel it, it’s often too late for a quick fix.
The good news is, this is preventable. If you’re tracking the right data, your leading indicators, you can stay ahead of the curve and stop issues before they start.
If you’d like to learn how to implement the Five Ways formula in your business, I’d love to connect. Let’s have a conversation and put a system in place that gives you clarity, confidence, and control.
One simple thing anyone can begin implementing today that can drastically impact your business? Start tracking your leads and conversion rate today! It’s so simple but I would estimate 9/10 businesses don’t know their lead data. You can only improve that which you measure. Dont wait, start today!
Thankfully the antibiotics are working and I will be back in action next week 👍