08/07/2026
Remember what Walmart did to small-town America?
When Walmart started expanding, a lot of small businesses were worried.
They had reason to be.
Walmart could operate more efficiently, offer lower prices, stay open longer, carry more inventory, and serve more customers.
Many small businesses adapted, many didn’t and some disappeared all together.
Comparing the Walmart disruption to what AI is about to do is like comparing a ripple to a tidal wave.
I don’t believe AI is going to replace every business or every employee. There are many things AI cannot do.
But I do believe businesses that completely refuse to adopt AI are putting themselves in a dangerous position.
Because while they’re doing business the way they’ve always done it, their competitors are using AI to:
• Respond to leads in seconds
• Follow up when humans forget
• Answer calls 24/7
• Reactivate old customers
• Automate repetitive work
• Improve customer service
• Accomplish more with fewer resources
The biggest threat to your business probably isn’t AI. It’s the business down the street that figures out how to use AI before you do.
Walmart changed how businesses competed.
AI is changing what it means to compete.