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Milemarker Our mission is to unlock innovation across the financial services industry by giving our clients tools to become truly data driven.

10/15/2026

Nobody mentions this enough: Your AI tool could save time, but do you know how it handles client data?

Dessy Prasad, COO at Northwest Asset Management and RIA Innovations, explains why firms need to vet AI tools before adopting them. The goal is to improve efficiency without compromising client trust.

🎬 Watch the full discussion: https://hubs.ly/Q04Bbl0N0
🎧 Listen on Spotify: https://hubs.ly/Q04Bbk-10

10/14/2026

I wish more advisory firms understood this before buying another platform.

More tools don’t automatically mean better technology.

Dessy Prasad, COO at Northwest Asset Management and RIA Innovations, explains why her team takes a more intentional approach to open architecture.

Instead of connecting as many tools as possible, they focus on choosing platforms that work together and create a better ecosystem for advisors.

The goal isn’t to have the biggest tech stack. It’s to make every tool count.

🎬 Watch the full episode: https://hubs.ly/Q04B3vG90
🎧 Listen on Spotify: https://hubs.ly/Q04B3vxf0

More tools. More logins. More complexity. Sound familiar?A growing tech stack doesn’t automatically make an advisory fir...
10/13/2026

More tools. More logins. More complexity. Sound familiar?

A growing tech stack doesn’t automatically make an advisory firm more efficient. The key is choosing tools that work well together and make everyday tasks easier.

In the latest Next Mile episode, Dessy Prasad, COO at Northwest Asset Management and RIA Innovations, shares why every technology decision should have a clear purpose.

🎧 The episode is now live! Discover how a more intentional tech ecosystem can help your firm work smarter.

What’s one thing you wish your technology did better?

🎥 Watch the episode now on YouTube: https://hubs.ly/Q04z_bhG0
🎧 Listen on Spotify: https://hubs.ly/Q04z_brG0

10/12/2026

Coming up next on Next Mile…

Advisors, is your workload telling you it’s time for more support?

Dessy Prasad, COO at Northwest Asset Management and RIA Innovations, explains why firms should first identify where they spend the most time to determine whether hiring or outsourcing is the right move.

The goal? More time for the client relationships that matter.

Watch the full episode releasing Oct. 13!

🎥 Sneak peek: https://hubs.ly/Q04zV_Zh0
Subscribe to Milemarker for more insights on data, technology, and the future of wealth management.

10/09/2026

What if the best client experience doesn’t end when the meeting ends?

Grace Balestrieri of Brighton Jones shares how Richer Life University is expanding beyond employee training to help clients and their families understand money, align wealth with their values, and make better financial decisions.

Could education become your firm’s next competitive advantage?

🎬 Watch the full episode: https://hubs.ly/Q04zvPgL0
🎧 Listen on Spotify: https://hubs.ly/Q04zvPys0

10/08/2026

Centralizing operations doesn’t create efficiency overnight.

Advisory firms need time to build trust, learn the process, and work out the kinks.

Grace Balestrieri of Brighton Jones shares why the ROI of centralization isn’t immediate—and why firms need to plan for the runway.
Would you invest in the runway before you need it?

🎬 Watch the full discussion: https://hubs.ly/Q04zvnXT0
🎧 Listen on Spotify: https://hubs.ly/Q04zvn_k0

10/07/2026

AI might change wealth management—but it could make your client relationships more valuable, not less.

Grace Balestrieri of Brighton Jones believes AI can take more administrative work off advisors’ plates, creating more time for the conversations, trust, and relationships that technology can’t replace.

If AI gave you back more time with clients, what would you do with it?

🎬 Watch the full episode: https://hubs.ly/Q04zmy6h0
🎧 Listen on Spotify: https://hubs.ly/Q04zmy6j0

🎧 New on Next Mile — now liveYou can teach the industry. But you can’t fast-track experience.Grace Balestrieri, Senior D...
10/06/2026

🎧 New on Next Mile — now live

You can teach the industry. But you can’t fast-track experience.

Grace Balestrieri, Senior Director of Client Experience Operations at Brighton Jones, points to a challenge every growing advisory firm faces: knowing what can be taught and what has to be developed over time.

Industry knowledge can be learned.

But judgment, critical thinking, and the ability to navigate real client situations come from experience.

That’s why building the right systems, training, and technology matters. They give experienced advisors more time to focus on the work where their judgment creates the most value.

What’s one skill you believe can only be learned through experience?

🎥 Hear more from Grace on the latest episode of Next Mile: https://hubs.ly/Q04zgRv50
🎧 Listen on Spotify: https://hubs.ly/Q04zgRHV0

10/05/2026

What if scaling your firm is actually about doing more with less?

Grace Balestrieri, Senior Director of Client Experience Operations at Brighton Jones, shares what “scaling with soul” means in practice—and why growth can’t come from simply adding more people, tools, and complexity.

The goal? Build better systems so advisors have more time for the relationships that matter.

What does scaling with soul look like at your firm?

Watch the full episode releasing Oct. 6!

🎥 Sneak peek: https://hubs.ly/Q04z35gH0

Subscribe to Milemarker for more insights on data, technology, and the future of wealth management.

10/02/2026

Your client shouldn’t have to explain themselves twice.

The more people serving a client, the more important shared context becomes.

Kristina Baron explains how Oxford Financial Group keeps everyone connected across investments, trust, bill pay, and family office services.

Less siloed information. Better client service.

How does your firm make sure everyone serving a client has the full picture?

Learn how they do it on the latest episode of Next Mile.

🎬 Watch the full episode: https://hubs.ly/Q04yz1X00
🎧 Listen on Spotify: https://hubs.ly/Q04yz1C00

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