Ken Kooistra EOS Implementer

27/05/2026

Your processes shouldn’t live in someone’s head!

Documenting your core processes is one of the best ways to create clarity, consistency, accountability, and scalability across your team.
If you're , this ties directly into the 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗖𝗼𝗺𝗽𝗼𝗻𝗲𝗻𝘁®: identify your core processes, document them, simplify them, and make sure they’re .

𝗘𝘃𝗲𝗿𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 benefits from having a clear, accessible playbook!
Take a look at PlaybookBuilder's 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 — a live online training series designed to help you build better playbooks, faster and smarter. In these workshops, you’ll learn how to plan out your projects and processes, build playbooks within your account, and engage with your company’s team for implementation and accountability.

The goal: make process documentation easier, more usable, and more valuable for your team.

Sign up for the FREE Mastery Program:
👉 https://playbookbuilder.com/mastery-landing/
Want to start building your account today?
👉 https://www.teamplaybookbuilder.com?a=ABHNPKZTUC

Train Anyone. Anytime. Anywhere. Easily build, share, and scale your company’s best plays. Ready to grow your business with PlaybookBuilder?

14/05/2026

Most priorities fail for 3 reasons:
a. They aren’t specific
b. No one truly owns them
c. Progress isn’t reviewed consistently

12/05/2026

If a team isn’t executing, adding pressure usually doesn’t help.
Clear priorities and ownership help.

11/05/2026

Clarity isn’t just helpful, it’s what makes moving forward possible.

Did things get simpler or messier?

07/05/2026

The groups I’ve worked with don’t lack ideas (actually it's all of those ideas that often try to derail our meetings). They get stuck in the business because ex*****on isn’t consistent, because priorities aren't clear long enough to execute or just plain too many ideas and no one knows which one to prioritize.

When was the last time you reviewed your V/TO?

06/05/2026

If your team keeps revisiting the same issues, it’s not by accident. Something in the system isn’t sticking.

05/05/2026

If your leadership team leaves meetings with different interpretations of the same priority, you don't have alignment, you have polite agreement.

01/05/2026

When something doesn’t get done, most leaders look at the person.

But usually, the issue is around clarity.

I’ve seen teams spend months frustrated. Not because people weren’t capable, but because expectations weren’t clearly defined.

Before assuming it’s a people issue, it’s worth asking:
Was the priority clear?
Was ownership clear?
Was success clearly defined?

29/04/2026

Adding to my post from yesterday.....

Most leadership teams know they have a "right person" issue sooner than they admit it.

It's usually real subtle at first:
- missed commitments that always have an explanation
- tension in meetings that no one addresses (unable to be open & honest)
- priorities that keep getting reinterpreted

Individually, none of it feels like enough to act on.
So the team adjusts. Waits. Stops being honest with each other.

But the issue shows up again and again. And again.

By the time it's on the Issues List for the third time.... it's not new.

It's finally being acknowledged.

I won't call out any particular client, but you know what I'm talking about.

28/04/2026

If the same issue keeps showing up on your Issues List....

it's probably not an issue. It's a decision you're avoiding.

I worked with a leadership team where the same problem came up for two straight Quarterlies. Each time they thought they "solved" it.

By the third, it was obvious:
this wasn't about process.
It wasn't about communication.
It was a right person issue - and the person was on the leadership team.

Once that was named, everything moved quickly. The person was let go. And the issue? Gone. The relief on the team was visually evident.

Don't get stuck just because it's a hard decision.