Custom Channels

Custom Channels Custom Channels helps businesses sound better with licensed music and messaging. In-store music and Internet radio.

Trusted by 10,000+ locations, we combine expert curation, clean tracks, and simple tools to create the right atmosphere and drive customer engagement. Restaurants, salons, spas, Whole Foods Market, medical and dental offices, local businesses, music festivals, grocery and retail stores, hotel and resorts.

Your waiting room can do more than play music.Patients are already sitting there, and there’s a good chance they don’t k...
08/20/2026

Your waiting room can do more than play music.

Patients are already sitting there, and there’s a good chance they don’t know about every service you offer.

A short message between songs can introduce things like whitening, Invisalign, skin checks, referral programs, or seasonal reminders without adding more work for your staff.

They’re already there. They’re already listening.

Why not make that time useful?

Link in the comments.

A potential client recently asked us this exact question. Does this sound familiar? "Our gym pays ASCAP and BMI directly...
08/18/2026

A potential client recently asked us this exact question. Does this sound familiar? "Our gym pays ASCAP and BMI directly, and our class instructors use Spotify playlists. Is this ok?"

Sorry, you're still not legally compliant.

Here's the gap nobody tells you about:
*PRO licenses (ASCAP/BMI/SESAC/GMR) = the rights to play music publicly
*A commercial music platform = how that music actually gets delivered

Having one doesn't replace the other. The good news? Your instructors can keep their playlists - strength day, conditioning, the Saturday mix. Using our Spotify Playlist Import feature, their favorite tracks get matched against a fully licensed library and can be played in the commercially compliant Custom Channels dashboard.

Have more than one location? You can see what every location and device is playing from a single pane of glass.

The only tradeoff: they pick the playlist, not the exact song order. That's the line between "licensed" and "not."

If your gym runs group classes, give us a call. To learn more about instructor-led fitness class licensing, click the link in the comments.

Music licensing is not a new issue for grocery operators. But it is one with a lot of moving parts.ASCAP. BMI. SESAC. GM...
08/11/2026

Music licensing is not a new issue for grocery operators. But it is one with a lot of moving parts.

ASCAP. BMI. SESAC. GMR. Consumer streaming services. Direct licensing. Multi-location management.

So we did a deep dive and put together a full guide to how music licensing actually works for grocery stores.

It covers what each PRO does, what operators need to know, where the common gaps are, and how business music services handle licensing at scale.

The full guide went live today on the Custom Channels blog.

Link in the comments.

Most restaurants are leaving money on the table.Not because of the food.Because of the music.In a study of 1.8M+ transac...
04/29/2026

Most restaurants are leaving money on the table.

Not because of the food.
Because of the music.

In a study of 1.8M+ transactions, restaurants saw ~9% higher spend when music matched their brand.

Same menu.
Same space.
Different sound → different revenue.

Yet most places still rely on:
• Staff playlists
• Spotify accounts
• Whatever feels right in the moment

That’s not strategy. That’s randomness.

The best operators treat music like they treat lighting, menus, and service flow: intentionally.

Because sound shapes how long guests stay, how they feel, and what they spend.

Full breakdown:
https://na2.hubs.ly/H05cdLp0

04/14/2026

A surprising number of businesses are playing music illegally without realizing it.

Consumer streaming licenses usually don’t cover commercial spaces.

Most owners don’t learn this until it’s too late.

04/09/2026

The mistake many businesses make with music:

They play whatever playlist is convenient.

But music tempo alone can change how customers behave in a space.

Restaurants, retail stores, and casinos have used this psychology for decades.

04/08/2026

One of the most common things we hear from business owners: “Wait… Spotify isn’t licensed for businesses?”

Most people assume if they’re paying for a streaming subscription, they’re covered.

But consumer streaming licenses are usually personal use only.

That’s why commercial music licensing exists.

04/01/2026

Most business owners think music just affects mood.

But music also affects behavior.

Tempo changes:

• how fast people walk
• how long they stay
• how quickly they eat

That’s why restaurants often play slower music during dinner service.

Something surprising we run into all the time:A business spends months designing lighting, menus, branding and atmospher...
03/31/2026

Something surprising we run into all the time:

A business spends months designing lighting, menus, branding and atmosphere.

Then they just open Spotify and hit play.

A business spends months designing lighting, menus, branding, and atmosphere.

03/30/2026

Music isn’t just background noise. ITchanges:

• how fast customers walk
• how long they stay
• how much they spend

Most businesses never think about this.

Address

2569 Park Lane Suite #104
Lafayette, CO
80026

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+13034447700

Website

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