Custom Channels

09/24/2026

We’re here at FS/TEC 2026!

The Custom Channels team is set up and ready to go at Booth #123.

If you’re at the show today, come by the booth, say hello, and see what we’ve been working on across music, audio messaging, and in-store technology.

Come find us at Booth #123!

09/23/2026

FS/TEC starts today!

We’re in Grapevine, TX at Booth #123, showing how Custom Channels brings licensed music and audio messaging into the technology restaurants already use.

Stop by to see:

- Custom Channels music and audio messaging in action
- Integrations with TrueSync Media and BluOS
- AI-powered audio messaging inside your music
- A chance to win Ray-Ban Meta Smart Glasses

If you’re at FS/TEC, come say hi to the Custom Channels team at Booth #123.

09/22/2026

What should an apartment community actually sound like?

That depends on the space.

A leasing office should feel welcoming. A gym needs more energy. A pool should feel social and relaxed. A clubhouse might need a completely different mix in the morning than it does at night.

Our latest guide breaks down our recommendations for music across apartment communities, including the styles we like for different spaces, how to use dayparting, and how audio messaging can help keep residents informed about events, updates, and community happenings.

We also share how we approach this for real property management firms, including custom programming with thousands of songs and different music throughout the day.

Because good background music is not just about filling silence.

It helps make the whole community feel more intentional.

09/17/2026

Think about all the different spaces inside a medical office.

Waiting rooms. Exam rooms. Procedure areas. Staff spaces. Even the music patients hear while they’re on hold.

They all serve a different purpose, but how often do they all get treated like the same environment?

There’s a lot you can do with sound once you start thinking about each space differently.

Link in the comments.

09/16/2026

If you’re heading to FS/Tech next week, RSVP for Wednesday night’s Dueling Pianos after-hours event at Third Rail inside Harvest Hall!

Custom Channels will be hosting, and it should be a fun chance to grab a drink, enjoy the music, and catch up with fellow restaurant industry colleagues.

Wednesday, September 23
7:30–10:00 PM
Third Rail at Harvest Hall

You don’t need to be attending FS/Tech to join us. The event is open to restaurant industry guests, but advance registration is required, and space is limited.

RSVP here: https://na2.hubs.ly/H07PrYW0

And if you’re at FS/Tech, stop by Custom Channels at Booth #123 and say hello.

See you in Grapevine!

September 23, 2026 @ 7:30 PM - Third Rail Bar + Events - Inside Harvest Hall, 815 S Main St, Grapevine, TX 76051, USA

09/15/2026

Most bank branches treat digital signage and background music as two separate systems. They don't have to be.

In our latest blog, we look at what happens when screens and sound work together in a branch and how banks can create a "takeover": a short, coordinated moment where the music, the screen, and an audio message all point to the same thing at once.

A home equity promotion. A new rate. A community event. Sight and sound, working as one.

A few things worth knowing:
→ Most banks already have the hardware they need.
→ Music and signage don't need to come from the same platform to work together. The best setups connect systems that are each great at their own job.
→ Every branch can still feel like your bank while sounding like its community

If you're already planning what customers see in your branches, it's worth thinking about what they hear too.

09/14/2026

Our Verified Plugin is available now in Q-SYS Library, making it easier than ever to integrate and build with Custom Channels and Q-SYS. Check it out and see how we’re helping shape smarter AV solutions.

Explore Q-SYS Library: https://na2.hubs.ly/H07BMd_0

09/10/2026

Got a letter from Global Music Rights?

First: yes, GMR is legit.

Second: paying ASCAP or BMI doesn’t automatically mean you’re covered. GMR represents a separate catalog of music.

Before signing or paying anything, check what your current music provider already covers. You may already be licensed.

We break down what GMR is, why they’re contacting businesses, and what to do next.

Link in the comments.

09/09/2026

Headed to FS/TEC in Grapevine, TX? Make booth #123 one of your stops.

Visit the Custom Channels booth to see how restaurant brands use licensed music and audio messaging to create better in-store experiences for customers. While you’re there, enter for a chance to win Ray-Ban Meta Wayfarer Gen 2 sunglasses.

📍 Booth #123
📅 September 23-25
📍 Ga***rd Texan Resort & Convention Center

Stop by, say hello, and enter to win!

09/07/2026

Music licensing is having a moment.

Canadian licensing PRO SOCAN is suing AI company Suno in Canada's Federal Court, alleging its AI generator copied songs without permission or payment.

SOCAN comes prepared with 150 examples, including AI versions of songs from Nickelback, Avril Lavigne, and Tom Cochrane.

Suno is also facing a court loss in Germany and lawsuits from major U.S. labels and artists. Licensing organizations worldwide are watching AI-generated music closely - and taking action.

The takeaway for businesses:

If you're playing music anywhere customers can hear it, you need to be properly licensed under the rules of the country you operate in. That includes AI-generated tracks. "AI-made" doesn't mean "royalty-free."

Don't assume a track is safe just because a machine made it. Check your licensing.

Read more here: https://na2.hubs.ly/H07CtDp0

Look at this photograph — now listen to the AI version.