We partner with some of the world’s most
successful organizations; helping them uncover
opportunities, create a training plan, and motivate
employees on all aspects of the client development process. From customer service skills training to delivering effective presentations,
The Leading Role™ has a training solution to help your organization thrive. Why choose us
The Leading Role™ combines t
he powerful presentation skills learned by actors with consultative selling skills and first-class customer service strategies to develop employees into confident and dynamic presenters and sales stars. Effective presentation is a key element of a company’s success. The many faces of your organization must stand proud, to represent you in a bold and excited manner, in front of every client every time. The skills he or she will learn while working through a training plan with The Leading Role™ will ensure that happens every day. Our Process
The Leading Role™ understands the challenges and complexities of today’s sales environment. We understand that company leaders stay up at night worrying how to increase sales. Our team will coach your organization through the process and help aligning training plans with company goals that increase the bottom-line and create greater employee satisfaction. We will help both management and employees achieve readiness in the sales process, performance measurement, customer service, and presentation skills. Our Trainers and Coaches
Our team, lead by the dynamic talents of Vanessa Leeder are leaders in the world of sales training, presentation skills training, customer service, customer-focused management, and key-client development strategies. Each of our team members possesses unique skills in different areas. While creating the right training plan to meet your company’s goals, we will match you with the trainer and/or coach that will help meet your specific needs. In this way, we ensure every client works with the expert in the area where their company is most in need. Our Industry-Leading Training
The leading Role™ helps organizations improve their bottom line at every step in the sales and client development process. Our flagship course, Delivering Dynamic Presentations, is a dynamic fusion of techniques creator, Vanessa Leeder, learned in acting classes and as a sales leader herself. Delivering Dynamic Presentations has helped world-class organizations like Sprint® and UPS® develop key employees. We provide comprehensive training solutions that are delivered in a way that engages all styles of learner. Sustaining Success
With traditional training, 80% of what an employee learns is forgotten within 90 days if it does not receive constant reinforcement. The Leading Role’s coaching programs are available to specifically address the issue of reinforcement and constant development. Our coaches will work with management in your company to identify and develop follow up programs that position your organization for long-term success and greater implementation by employees than ever before!
