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Care Share Manager, Las Vegas, NV (2026)

05/22/2021

𝗪𝗲𝗹𝗹𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝘀: 𝗧𝗵𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗮𝘀𝗲
A whitepaper from the International Council on Active Aging discusses the return on investment from wellness programs in senior living communities.

Research has demonstrated that a holistic range of activities, collectively referred to as “wellness,” is key to a senior’s physical and mental health and quality of life. The author points out that it also makes good business sense.

As engaged residents are a good source of referrals, a strong wellness program offering a mix of activities is a distinct competitive advantage. A community that creates a dynamic environment through wellness programming attracts both future residents and their families, and increases word of mouth advertising. It also reinforces seniors’ desire to remain in the community and invite friends to join them.

𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 helps senior care staff to simplify planning and management of wellness programs. Its functions include identifying needs of residents to engage them in activities which match their interests, scheduling and tracking participation, and proactively planning for future needs.

Download the whitepaper: https://bit.ly/3ym1Ws5

05/14/2021

𝗦𝘂𝗿𝘃𝗲𝘆 𝗗𝗲𝗺𝗼𝗻𝘀𝘁𝗿𝗮𝘁𝗲𝘀 𝗚𝗿𝗼𝘄𝘁𝗵 𝗶𝗻 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝗰𝗲 𝗼𝗳 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆
An article at Senior Living Foresight summarizes the results of a survey about engagement technology in senior living communities. It also compared responses to the those from the survey conducted pre-pandemic and found a number of significant differences between the opinions cited. These included:

“𝘏𝘰𝘸 𝘪𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘪𝘴 𝘦𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺?” Current survey - 43%; Initial survey - 27%
Communities that did not have technology during the COVID lockdown felt the impact and allocated monies in 2021 budgets.

“𝘋𝘰 𝘺𝘰𝘶 𝘣𝘦𝘭𝘪𝘦𝘷𝘦 𝘵𝘩𝘦𝘳𝘦 𝘪𝘴 𝘢 𝘤𝘭𝘦𝘢𝘳 𝘦𝘤𝘰𝘯𝘰𝘮𝘪𝘤 𝘳𝘦𝘵𝘶𝘳𝘯 𝘰𝘯 𝘦𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺?” “Definitely.” Current survey - 48%; Initial survey - 24%
As engagement is one of the decisionmaking factors for future residents and families, there is a strong relationship between demonstrating engagement and growing occupancy.

“𝘋𝘰 𝘺𝘰𝘶 𝘣𝘦𝘭𝘪𝘦𝘷𝘦 𝘺𝘰𝘶𝘳 𝘪𝘯𝘷𝘦𝘴𝘵𝘮𝘦𝘯𝘵𝘴 𝘪𝘯 𝘴𝘦𝘯𝘪𝘰𝘳 𝘦𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵𝘪𝘢𝘵𝘦 𝘺𝘰𝘶𝘳 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘵𝘺?” “Definitely” and “Probably.” Current survey - 88%; Initial survey - 73%
The importance of engagement increased during the pandemic and technology helped communities to clearly illustrate a person-centered approach to residents and families.

See the full article at https://bit.ly/3oaLzKc. Follow 𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 for regular updates on technology trends and other senior living topics.

05/10/2021

𝗦𝗲𝗻𝗶𝗼𝗿 𝗟𝗶𝘃𝗶𝗻𝗴 𝗟𝗲𝘀𝘀𝗼𝗻𝘀 𝗟𝗲𝗮𝗿𝗻𝗲𝗱 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗣𝗮𝗻𝗱𝗲𝗺𝗶𝗰
An article in McKnight’s Senior Living discusses six lessons gained by senior care communities during the pandemic. Although life at the facilities is beginning to feel more normal, these learnings will continue to have a significant influence on eldercare moving forward.

𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 and 𝘴𝘰𝘤𝘪𝘢𝘭𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘦𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 are two of the lessons highlighted. The author emphasizes the importance of timely, clear communications and the use of technology to promote effective connections between staff, families and residents. Concurrently, person-centered approaches which integrate mind, body and emotions should be the focus of socialization and engagement to keep residents healthy.

𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿’s cloud-based platform helps senior communities more easily identify resident needs, plan and track engagement, and ensure staff and family are connected.

Read the complete article at https://bit.ly/2POBPIN

04/30/2021

𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗢𝗳𝗳𝗲𝗿𝘀 𝗜𝗻𝘀𝗶𝗴𝗵𝘁 𝗶𝗻𝘁𝗼 𝗥𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗪𝗲𝗹𝗹𝗻𝗲𝘀𝘀 𝗮𝘁 𝗦𝗲𝗻𝗶𝗼𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀
A recent report from the Mather Institute summarized results of the Age Well research involving residents at 122 senior communities. The goal of the study is to provide insights into the wellness of residents at life plan communities, and identify factors relating to happiness and life satisfaction. This information will enable senior living providers to more effectively develop programs to support residents’ emotional health.

As factors contributing to happiness vary from person to person, the article pointed out that it is important for senior communities to request resident input about their interests and design programs accordingly. A priority during planning is to ensure support of a senior’s social connections and technology was suggested as a tool to promote engagement with family and friends.

𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 helps staff in care communities to identify and predict needs of residents, and engage them in activities which most closely match their interests. At the same time, it provides a streamlined process for regular communications with families and friends.

Download the report at https://bit.ly/2R4BFgA.

04/23/2021

𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
An article from the International Council on Active Aging discusses a new Frost and Sullivan report about the use of digital platforms as an important tool to meet customer expectations, relating these findings to senior living communities. It points out that companies, including those in the eldercare sector, need a 360º view of the customer in order to better understand and meet needs, and more rapidly adapt to the changing business environment.

The report goes on to describe how the integration of a digital platform and customer data can grow effectiveness, citing, “The right mix of technology ensures that data and context from the initial contact carries over to subsequent channels, reducing customer effort, improving the customer interaction, and enabling the business to tailor the customer journey while reducing cost.”

Follow 𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 for regular updates on industry technology trends and other senior living topics.

https://bit.ly/3v3MH4w

04/16/2021

𝗔𝗱𝘃𝗼𝗰𝗮𝗰𝘆 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝗽𝗲𝗮𝗸 𝗢𝘂𝘁 𝗼𝗻 𝗡𝗲𝘄 𝗩𝗶𝘀𝗶𝘁𝗮𝘁𝗶𝗼𝗻 𝗚𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀

With recent changes in guidance by the Centers for Medicare & Medicaid Services, there is now more flexibility for in-person visitation at long-term care facilities. However, parameters vary widely state by state and often facility by facility. As visitation is still extremely limited in some instances, it has caused confusion for many residents and family members.

Many advocacy organizations continue to speak out on the restrictions, citing extreme distress to elderly residents whose health seriously declined during the lockdown. For example, Visitation Saves Lives, a national initiative of the California Advocates for Nursing Home Reform, said that the guidelines for encouraging virtual visitation don’t go far enough. In response to the recent change, the organization stated that it believes, “anti-disability discrimination law REQUIRES all reasonable accommodations to visitation, including ROBUST virtual visitation opportunities. Accommodating virtual visitation is a core function of facilities while residents’ in-person visitation rights are restricted.”

𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 helps eldercare facilities to manage virtual and in-person visitation scheduling, implementing and tracking, coordinating it easily as part of the daily workflow.

Find more information on Visitation Saves Lives and related visitation concerns at https://tinyurl.com/5freypdb

04/09/2021

𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗔𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀 𝗔𝗹𝗶𝗴𝗻𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗥𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗡𝗲𝗲𝗱𝘀 𝗗𝗲𝗰𝗹𝗶𝗻𝗲 𝘄𝗶𝘁𝗵 𝗖𝗢𝗩𝗜𝗗
A report from IN2L summarized results from a senior living survey that revealed that COVID took a significant toll on communities in a way not recognized earlier. That is the ability to provide engagement activities to meet the needs of residents, with 62% of leaders reporting a decline in doing so. By contrast, 79% of said lifestyle was one of the top priorities of their community.

Personalized engagement is also a crucial factor in family members’ satisfaction. A lack of activities which fit their loved one’s interests was the second most-cited reason why they would not recommend a community. To mitigate this potentially serious impact on occupancy, the report concluded that communities need to adopt tools that help to clearly illustrate performance with many turning to engagement technology to address this concern.

Read the full report here: https://tinyurl.com/h6zjxcnp

04/02/2021

𝗙𝘂𝘁𝘂𝗿𝗲 𝗣𝗿𝗼𝗼𝗳𝗶𝗻𝗴 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗶𝗻 𝗦𝗲𝗻𝗶𝗼𝗿 𝗖𝗮𝗿𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀

An action report from the International Council on Active Aging outlines four areas that are key to “future proofing” senior living communities. Among those crucial issues is technology.

The most important considerations in choosing tech tools are highlighted by the author: demonstrates a positive outcome for residents, staff and operations; integrates with other systems; simple to use for easy adoption; and clearly reports utilization and usefulness.

The ability to communicate with different systems and aggregate data into benchmarking reports to support operational decisionmaking was emphasized. The report also stressed features that allow exchange of information between staff across the facility to better support residents and the community.

𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, with its integrated cloud-based functionality, brings these same benefits to senior care communities while connecting staff, families and residents, and reporting engagement activities.

Download the full report at https://tinyurl.com/xwf5ahwz

03/26/2021

𝗘𝗮𝘀𝗶𝗻𝗴 𝗼𝗳 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗥𝗲𝘀𝘁𝗿𝗶𝗰𝘁𝗶𝗼𝗻𝘀 𝗨𝗿𝗴𝗲𝗱 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗪𝗲𝗹𝗹-𝗕𝗲𝗶𝗻𝗴 𝗼𝗳 𝗘𝗹𝗱𝗲𝗿𝗰𝗮𝗿𝗲 𝗥𝗲𝘀𝗶𝗱𝗲𝗻𝘁𝘀
A growing number of advocates for the aging are making pleas to Federal and state governments to loosen the restrictions that have kept senior living facilities closed to visitors for nearly a year. Safely reopening, they say, is crucial to the well-being of residents.

According to an article in Kaiser Health News, a broad range of actions is underway in support of seniors and families. For example, a petition calling for safe reopening is being coordinated by the National Consumer Voice for Quality Long-Term Care. Jocelyn Bogdan, the organization’s policy specialist, said “At this point, residents are becoming more likely to die of isolation and neglect than COVID.”

In a recent letter to the Centers for Medicare & Medicaid Services, the American Association of Retired Persons (AARP) also asked for prioritization of virtual visitation and connection via technology to keep families and loved ones in touch.

𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 helps eldercare communities keep staff, families and residents communicating and engaged through its easy-to-use, cloud-based software.

Read the full article here: https://tinyurl.com/s7cywdsh

03/20/2021

𝗦𝗲𝗻𝗶𝗼𝗿 𝗟𝗼𝗻𝗲𝗹𝗶𝗻𝗲𝘀𝘀: 𝗔 𝗖𝘂𝗿𝗮𝘁𝗲𝗱 𝗪𝗵𝗶𝘁𝗲 𝗣𝗮𝗽𝗲𝗿
Staying connected and avoiding loneliness is challenging for aging Americans under the best of circumstances, even in a non-COVID world. Numerous scientific studies link senior loneliness and isolation to a decline in physical and mental health and a more rapid increase in the onset of dementia.

CareShare Manager’s current white paper curates a cross section of this research beneficial to eldercare communities as they identify steps to reduce the risks caused by loneliness. It can be accessed at 𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲𝗠𝗴𝗿.𝗰𝗼𝗺.

https://www.caresharemgr.com/insights/white-papers/

03/12/2021

𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗕𝗲𝘁𝘄𝗲𝗲𝗻 𝗦𝘁𝗮𝗳𝗳 𝗮𝗻𝗱 𝗙𝗮𝗺𝗶𝗹𝘆 𝗠𝗲𝗺𝗯𝗲𝗿𝘀 𝗣𝗿𝗼𝗺𝗼𝘁𝗲𝘀 𝗥𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗪𝗲𝗹𝗹 𝗕𝗲𝗶𝗻𝗴

Communication issues between a resident’s family members and staff are not uncommon in assisted living and other eldercare settings, according to a study published in the Seniors Housing and Care Journal.

The report cited that facilities which worked to enhance the family member experience also brought benefits to the resident, with positive, clear communications between staff and the family supporting a higher overall level of care.

Eldercare settings inherently include barriers to quality communication, the research pointed out. Families are dependent on staff for information about their loved ones, yet staff have little time for communication due to the stressful nature of their jobs. Facilities taking specific action to address these issues found it was effective in resolving the situation and creating more positive outcomes for families, residents and staff.

Read the study summary at https://bit.ly/3l0IOcS.

03/05/2021

𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗔𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗦𝘂𝗿𝗴𝗲𝘀 𝗶𝗻 𝗦𝗲𝗻𝗶𝗼𝗿 𝗖𝗮𝗿𝗲 𝗮𝘀 𝗥𝗲𝘀𝘂𝗹𝘁 𝗼𝗳 𝗩𝗶𝗿𝘂𝘀
The corona virus has severely disrupted the senior care industry. According to McKnight’s Senior Living, it has also been the impetus for technology adoption with a surge in both demand and expenditures for solutions.

While the need for technology ranged from telehealth to workforce applications, the pandemic also clearly revealed the detrimental effects of social isolation on seniors and that new solutions were necessary. A key action to mitigate this impact was on technology to enhance family communication and resident engagement, such as provided by 𝗖𝗮𝗿𝗲𝗦𝗵𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿.

Looking ahead, disruption in the industry is expected to continue. It is most likely to focus on using technology to maximize outcomes and address risks in the eldercare sector.

https://bit.ly/2NY4sSX

Care Share Manager

05/22/2021

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