08/15/2026
V.A. providers in Regions 1, 2 and 3, you should have been notified already:
Here is the **operational directive** you need to implement across your LHCSA, CDPAP, or home‑care network to ensure full compliance with the VA’s September 2026 precertification mandate.
VA Precertification ID — Mandatory Use on Every VA Client (Effective September 16, 2026)
Executive Directive for Agency Operations
1. Policy Requirement
Beginning **September 16, 2026, all VA‑authorized services routed through Optum (Regions 1–3) — and any TriWest services that adopt parallel rules — must include a VA‑issued Precertification ID before care is rendered.
- Claims without a valid Precertification ID will be denied.
- Retroactive authorization will not be granted.
- The ID must appear on all documentation, EVV records, care notes, and claims.**
2. Agency-Level Compliance Actions (Implement Immediately)
A. Intake & Eligibility
- Add a mandatory precertification field to:
- Intake forms
- Eligibility checklists
- UAS‑NY / care plan review workflows
- EVV client setup
- Intake cannot be completed until the Precertification ID is verified and logged.
B. Scheduling & Service Authorization
- No VA client may be scheduled until:
- Precertification ID is confirmed
- Authorization dates match the care plan
- Region routing (Optum vs TriWest) is validated
C. EVV & Care Documentation
- Configure EVV to reject clock‑ins for VA clients missing a precertification ID.
- Require caregivers to confirm the ID during onboarding.
D. Billing & Claims
- Billing software must include:
- Required precertification ID field
- Hard-stop validation preventing claim submission without ID
- Claims team must verify:
- ID matches the service authorization
- Dates of service fall within the approved window
- Region routing is correct
E. QA/QI & Compliance Monitoring
- Weekly audit of:
- All active VA clients
- Precertification IDs
- Authorization periods
- Denial logs
- Monthly compliance report to leadership.
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3. Staff Training Directive
All staff must be trained on:
- What the VA Precertification ID is
- Why it is now mandatory
- How to verify it
- Where it must appear in documentation
- How to escalate missing or invalid IDs
Training must be completed by August 31, 2026!!!!!!
4. Communication to VA Clients
Provide a standardized notice explaining:
- The VA’s new precertification requirement
- That services cannot begin without the ID
- How veterans can obtain or confirm their ID
- Who to contact at your agency for assistance
5. Compliance Statement for Your Agency
You can use this in your manuals, SOPs, or audits:
"Effective September 16, 2026, our agency requires a valid VA Precertification ID for every VA client prior to the initiation of services. This identifier must be documented in intake, EVV, care notes, and claims. No VA services will be rendered or billed without confirmed precertification."
If you need:
- Standard Operating Procedures
- fillable compliance checklist
- staff training material
- claims department workflow
- compliance memos
Reach out to me for my rates and scope of engagement. In my 4th decade in home care compliance as a nurse, auditor Expert Witness (NY Supreme Court) and Expert in Subject Matter (NY Supreme Court). 212-634-7901x703 or email: [email protected] Please put your company name on the subject line.
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