07/30/2026
Five years ago, most business technology purchases began with a conversation, or a simple Google search. Today, most begin with a search. Even the way we search has changed. What once meant typing a question into Google now includes AI assistants, online communities, industry content, and social platforms.
With more options, reviews, recommendations, and information than ever before, making a purchasing decision can become overwhelming. That's why we've spent significant time expanding our e-commerce capabilities at CBS. Customers can research, compare, and purchase products online, while still having access to real people through live chat when they need guidance finding the right fit.
Businesses expect clear information, transparent pricing, online ordering, and fast delivery. Whether they're purchasing office supplies, print devices, IT hardware, or everyday business essentials, we're making it easier for organizations to find what they need and buy on their terms.
Technology, however, is rarely a one-size-fits-all purchase. Compatibility, deployment, supply planning, workstation design, and long-term support still matter. The ability to order online quickly is important, but so is having a team that understands how everything fits together.
As buying habits evolve, we're focused on delivering both: a better purchasing experience and the expertise businesses depend on to make the right decisions for their environment. Because the right solution matters more than the sale.
